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Virtual Library Assistant Jobs in Indianapolis, IN

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Virtual Library Assistant information

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How much do virtual library assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual library assistant in Indianapolis, IN is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $26.20 per hour, depending on experience, location, and employer.

What is a virtual library assistant?

A Virtual Library Assistant is a professional who helps library users access resources, answer reference questions, and navigate digital library systems remotely, typically via chat, email, or video call. They assist with catalog searches, digital borrowing, research support, and troubleshooting access to online databases and e-books. This role allows patrons to receive library services without visiting a physical library, making information and resources more accessible to a wider audience.

How does a virtual library assistant typically collaborate with librarians and library patrons in a remote setting?

As a Virtual Library Assistant, you will frequently interact with librarians, library staff, and patrons through digital platforms such as email, chat, and video conferencing. Your responsibilities may include assisting patrons with research requests, troubleshooting access to electronic resources, and supporting librarians in managing digital collections. Communication is key, as you’ll often coordinate with team members to resolve issues or develop new virtual services. Being proactive and responsive helps ensure seamless remote support and a positive experience for all users.

What are the key skills and qualifications needed to thrive as a virtual library assistant, and why are they important?

To thrive as a Virtual Library Assistant, you need a solid understanding of library science fundamentals, information organization, and customer service, often supported by coursework or experience in library settings. Familiarity with integrated library systems (ILS), digital cataloging tools, and online reference platforms is typically required. Strong communication, problem-solving, and digital literacy skills help you assist users remotely and manage multiple inquiries efficiently. These skills ensure users receive timely, accurate support and that digital resources are managed effectively in a virtual environment.

What is the difference between Virtual Library Assistant vs Library Clerk?

AspectVirtual Library AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentRemote, online platformsOn-site in libraries or public facilities
Employer & Industry UsageLibraries, educational institutions, online servicesPublic, academic, or special libraries
Common Search & ComparisonOften compared for customer service and administrative tasksCompared for in-person assistance and clerical duties

The Virtual Library Assistant typically works remotely, handling online customer inquiries, cataloging, and administrative tasks, while the Library Clerk works on-site, assisting patrons directly and managing physical library materials. Both roles support library operations but differ mainly in work environment and daily responsibilities.

What are popular job titles related to Virtual Library Assistant jobs in Indianapolis, IN?

For Virtual Library Assistant jobs in Indianapolis, IN, the most frequently searched job titles are:

What job categories do people searching Virtual Library Assistant jobs in Indianapolis, IN look for?

The top searched job categories for Virtual Library Assistant jobs in Indianapolis, IN are:

What cities near Indianapolis, IN are hiring for Virtual Library Assistant jobs?

Cities near Indianapolis, IN with the most Virtual Library Assistant job openings:

Infographic showing various Virtual Library Assistant job openings in Indianapolis, IN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,509 per year, or $23.3 per hour.

Learning and Governance Engagement Instructional Design Specialist

State of Indiana

Indianapolis, IN • On-site

$53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


State Of Indiana rating

7.0

Company rating: 7.0 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

41st of 50 rated states


Job description

Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Department of Child Services (DCS):
Join a group of passionate, dedicated public servants to support one of Indiana's most critical missions!
The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation:
Mission: Champion Indiana's future by protecting children and strengthening families with compassion and determination.
Vision: Every child in Indiana thrives in a safe, loving, forever home.
Purpose: Ignite hope. Cultivate joy.
Role Overview:
The Instructional Design Specialist plays a key role in advancing the DCS mission by designing high quality learning experiences that strengthen family-centered practice across the agency. This position develops engaging, effective training materials rooted in adult learning principles and aligned with multiple learning modalities, including e learning, instructor-led content, blended learning, and performance support tools.
In this role, you will ensure the fidelity of the DCS Practice Model by creating learning solutions that reinforce consistent practice expectations. You will partner closely with subject matter experts & leaders to translate complex information into accessible, learner centered modules, manuals, job aids, and in service training programs. This role will help staff and supervisors confidently implement new policies, refine their practice, and deliver high quality services to children and families statewide.
Key deliverables are:
  • Develop and maintain high-quality instructional materials, including e-learning modules, facilitator-led curriculum, performance support tools, job aids, and multimedia resources.
  • Conduct training needs assessments to identify learning gaps and ensure training solutions directly support staff and resource parent competency, compliance expectations, and agency priorities.
  • Apply evidence-based instructional design principles, adult learning theory, and child-welfare-specific best practices to produce effective and engaging learning experiences.
  • Ensure training content is accurate, up to date, and aligned with DCS policy, federal and state regulations, and practice model standards.
  • Partner with subject matter experts and agency leaders to define learning outcomes, validate content, and build training that reflects real-world field scenarios.
  • Evaluate the impact and effectiveness of training through data, learner feedback, and performance measures, revising improve clarity, accessibility, and usability.
  • Support statewide learning initiatives by designing scalable solutions that meet the needs of a diverse workforce and vary delivery methods (virtual, in-person, blended learning).
  • Contribute to the ongoing modernization of the DCS training program by recommending innovations in technology, instructional methods, and content design strategies.

This position works primarily from the Central DCS Offices in Indianapolis, Indiana, and will be deployed as needed. Residency in the service area is preferred.
Salary:
The salary for this position traditionally starts at $53,222.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
Core functions of this role are:
  • You will develop and provide regional pre-service sessions for the assigned division/department.
  • You will also provide content expertise, through research and experience to curriculum writers on topics identified for curriculum development. This will be done through seminars/workshops, videoconferencing, and webinars for the agency.
  • You will assist resource parents with accessing online training modules necessary to complete both pre-service training and ongoing training through coordination with local libraries and local offices as appropriate.
  • Additionally, through research and experience, staff development trainers become experts when a new curriculum is needed and provide additional insight to weave the DCS mission vision and values as well as the DCS Practice Model throughout DCS resource parent training.
  • Essential functions of this position require travel on most workdays to inspect, audit, examine, survey, or investigate clients, customers, or other regulated entities and write reports at those sites or employee's home. Employee reports to the agency's office for occasional meetings or events. Number and timing of work hours may vary daily or weekly to accommodate operational needs and staffing concerns at the client's or customer's worksite, minimize expenditures for repeated visits to complete the work, and allocate resources to complete assigned work effectively.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.
This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:
  • Extensive knowledge of and subject matter expert in child development, child welfare, family systems or related behavioral health topics.
  • Ability to promote teamwork by working with other staff development members and field operations personnel to achieve established goals.
  • Ability to provide positive feedback as well as address concerns as they arise.
  • Knowledge of issues related to resource and/or adoptive parents regarding the Resource Parent Trainers position.
  • Excellent computer skills with Microsoft Word products including Word and PowerPoint and willingness to learn basic information regarding MS Excel and Access if requested.
  • Excellent writing skills and the ability to convey written information in a clear, concise manner. Writing samples will be requested.
  • Candidates must have the ability to travel statewide overnight to deliver training and in-services.
  • Ability to provide training during evening and weekend hours to accommodate resource parents' schedules.
  • The ideal candidate for this role should have 3 years of experience applying the outlined knowledge, skills, and abilities in a similar role. Completion of relevant educational degree(s) such as a Bachelor's Degree in Social Work, Education, or other related fields may substitute for equivalent years of experience.
  • Ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:
  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
    • Up to 15 hours of paid community service leave
    • Combined 180 hours of paid vacation, personal, and sick leave time off
    • 12 paid holidays, 14 in election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Current Employee? Click here to apply.

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