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Virtual Library Assistant Jobs in Greenfield, WI

Senior ServiceNow Developer

Milwaukee, WI · Remote

$53.25 - $73.25/hr

... virtual agents, and intelligent automation features. * Assist in platform governance, performance ... Library (ITIL) and ITIL V4 processes. Excellent written and verbal communication skills are needed.

... * Assist with the creation and coordination of product sample kits and sample packs to support ... The TE University Relations team will be hosting virtual meetups, information sessions, tours ...

New

... * Assist with the creation and coordination of product sample kits and sample packs to support ... The TE University Relations team will be hosting virtual meetups, information sessions, tours ...

New

... * Assist with the creation and coordination of product sample kits and sample packs to support ... The TE University Relations team will be hosting virtual meetups, information sessions, tours ...

New

... * Assist with the creation and coordination of product sample kits and sample packs to support ... The TE University Relations team will be hosting virtual meetups, information sessions, tours ...

New

... * Assist with the creation and coordination of product sample kits and sample packs to support ... The TE University Relations team will be hosting virtual meetups, information sessions, tours ...

New

... * Assist with the creation and coordination of product sample kits and sample packs to support ... The TE University Relations team will be hosting virtual meetups, information sessions, tours ...

New

Virtual Library Assistant information

See Greenfield, WI salary details

$10

$23

$32

How much do virtual library assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for virtual library assistant in Greenfield, WI is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $26.01 per hour, depending on experience, location, and employer.

What is a virtual library assistant?

A Virtual Library Assistant is a professional who helps library users access resources, answer reference questions, and navigate digital library systems remotely, typically via chat, email, or video call. They assist with catalog searches, digital borrowing, research support, and troubleshooting access to online databases and e-books. This role allows patrons to receive library services without visiting a physical library, making information and resources more accessible to a wider audience.

How does a virtual library assistant typically collaborate with librarians and library patrons in a remote setting?

As a Virtual Library Assistant, you will frequently interact with librarians, library staff, and patrons through digital platforms such as email, chat, and video conferencing. Your responsibilities may include assisting patrons with research requests, troubleshooting access to electronic resources, and supporting librarians in managing digital collections. Communication is key, as you’ll often coordinate with team members to resolve issues or develop new virtual services. Being proactive and responsive helps ensure seamless remote support and a positive experience for all users.

What are the key skills and qualifications needed to thrive as a virtual library assistant, and why are they important?

To thrive as a Virtual Library Assistant, you need a solid understanding of library science fundamentals, information organization, and customer service, often supported by coursework or experience in library settings. Familiarity with integrated library systems (ILS), digital cataloging tools, and online reference platforms is typically required. Strong communication, problem-solving, and digital literacy skills help you assist users remotely and manage multiple inquiries efficiently. These skills ensure users receive timely, accurate support and that digital resources are managed effectively in a virtual environment.

What is the difference between Virtual Library Assistant vs Library Clerk?

AspectVirtual Library AssistantLibrary Clerk
CredentialsHigh school diploma or equivalent; some roles may prefer library science courseworkHigh school diploma or equivalent
Work EnvironmentRemote, online platformsOn-site in libraries or public facilities
Employer & Industry UsageLibraries, educational institutions, online servicesPublic, academic, or special libraries
Common Search & ComparisonOften compared for customer service and administrative tasksCompared for in-person assistance and clerical duties

The Virtual Library Assistant typically works remotely, handling online customer inquiries, cataloging, and administrative tasks, while the Library Clerk works on-site, assisting patrons directly and managing physical library materials. Both roles support library operations but differ mainly in work environment and daily responsibilities.

What job categories do people searching Virtual Library Assistant jobs in Greenfield, WI look for?

The top searched job categories for Virtual Library Assistant jobs in Greenfield, WI are:

Senior ServiceNow Developer

Milwaukee, WI • Remote

Cliftonlarsonallen
Accounting Services • 5 - 10K employees

$53.25 - $73.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago


Key responsibilities

  • Administer and support the ServiceNow platform, including monitoring, maintaining, and optimizing its performance and availability.

  • Coordinate platform upgrades, patching, releases, and development activities with vendors and internal teams.

  • Design, develop, and maintain integrations and custom applications within ServiceNow to support business requirements.


CliftonLarsonAllen rating

7.1

Company rating: 7.1 out of 10

Based on 30 frontline employees who took The Breakroom Quiz


Job description

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

CLA is growing and seeking to hire an experienced Senior ServiceNow Developer to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.

How you'll create opportunities in this Senior ServiceNow Developer role:

The Senior ServiceNow Developer is responsible for administration of our cloud-based workflow automation platform ServiceNow. This role is responsible for optimizing our workflow automation platform, identify opportunities for efficiencies, usability and manage future implementation plans. Primary liaison between the business, IT team and vendors.

How you'll create opportunities in this role:

  • Resolve issues, questions, and requests related to the implementation and support of ServiceNow modules, including ITSM, CSM, and ITOM.

  • Monitor, maintain, and optimize the ServiceNow platform to ensure high availability, performance, scalability, and alignment with business objectives.

  • Collect, evaluate, prioritize, and coordinate enhancement requests across supported ServiceNow applications and modules.

  • Coordinate platform upgrades, patching, releases, and development activities with ServiceNow, vendors, and internal IT teams.

  • Perform testing and validation of critical business processes, workflows, integrations, and platform enhancements prior to production deployment.

  • Design, develop, and maintain integrations between ServiceNow and enterprise platforms using APIs, data imports, middleware solutions, and other integration technologies.

  • Configure and customize ServiceNow applications, workflows, forms, business rules, catalog items, and automation solutions to support business requirements.

  • Create and enhance custom ServiceNow applications that improve operational efficiency, service delivery, and user experience.

  • Support and expand ServiceNow capabilities across IT Service Management (ITSM), Customer Service Management (CSM), and IT Operations Management (ITOM).

  • Partner with business stakeholders, product owners, and analysts to translate business requirements into scalable and sustainable ServiceNow solutions.

  • Participate in discovery, design, estimation, development, testing, and implementation activities for new platform capabilities and enhancements.

  • Develop and maintain technical documentation, release notes, knowledge articles, and support materials for business and technical users.

  • Collaborate with training and change management resources to support user adoption of new ServiceNow functionality.

  • Review business requirements and solution designs to ensure alignment with platform architecture, governance standards, security requirements, and development best practices.

  • Support workflow automation, service catalog modernization, knowledge management, case management, and enterprise service management initiatives.

  • Evaluate and leverage emerging ServiceNow capabilities, including AI-powered workflows, predictive intelligence, virtual agents, and intelligent automation features.

  • Assist in platform governance, performance optimization, root cause analysis, and continuous improvement efforts to maximize business value from the ServiceNow investment.

Additional Preferred Qualifications
  • Experience with ServiceNow ITSM, CSM, and ITOM implementations and enhancements.

  • Experience developing integrations with Workday, Microsoft 365, Azure, Salesforce, or other enterprise platforms.

  • Familiarity with ServiceNow AI, Predictive Intelligence, Virtual Agent, Agent Workspace, and Generative AI capabilities.

  • Experience working within Agile product delivery teams and participating in sprint planning, backlog refinement, and release management.

Experience

  • 4 years of ServiceNow work experience

Education

Bachelor's degree required. Combination of training, experience and education may be accepted in lieu of degree.

Degrees in Information Technology, Computer Science, or other related degree is preferred.

Technical Competencies

Knowledge of ServiceNow application platform, Information Technology Infrastructure Library (ITIL) and ITIL V4 processes. Excellent written and verbal communication skills are needed. Able to work independently on multiple projects. Ability to manage multiple, concurrent projects, activities and tasks under time constraints. Ability to effectively interface with staff at all levels. Excellent communication, facilitation, and organizational skills. Strong critical / analytical thinking and problem-solving skills. Perform other duties as required or assigned.

10% Travel

#LI-JH1


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.


To view a complete list of benefits, click here.



What CliftonLarsonAllen employees say

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About CliftonLarsonAllen

Sourced by ZipRecruiter

CliftonLarsonAllen (CLA) is a leading professional services company based in Minneapolis, MN, US. CLA operates in the accounting industry and offers a broad range of products and services such as wealth advisory, outsourcing, audit, tax, and consulting services. The company was founded in 1953 with a merger between two firms, Clifton Gunderson and LarsonAllen, in 2012. Working in accordance with their mission to create opportunities for clients, people, and communities, they have established a presence across the US, serving privately held businesses, non-profits, and governmental entities. Recognized for their contributions, CLA has received accolades such as the Innovative Firm of the Year award.

Industry

Accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

Year founded

2012