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Virtual Insurance Jobs in Gaithersburg, MD (NOW HIRING)

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Virtual Insurance information

See Gaithersburg, MD salary details

$12

$26

$36

How much do virtual insurance jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for virtual insurance in Gaithersburg, MD is $26.36, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $29.62 per hour, depending on experience, location, and employer.

What is a virtual insurance agent?

A Virtual Insurance Agent is a professional who sells and manages insurance policies remotely, typically using online platforms, phone calls, and video conferencing instead of meeting clients in person. They help clients understand their insurance needs, recommend suitable policies, and assist with claims or policy changes. Virtual Insurance Agents can work for insurance companies, brokers, or as independent agents, and their remote approach allows them to serve clients from various locations efficiently. This role requires strong communication skills and a deep understanding of insurance products.

How to become a virtual insurance agent?

To become a virtual insurance agent, you typically need to obtain a state insurance license by completing pre-licensing education and passing a licensing exam. Additionally, developing strong communication skills, familiarity with insurance products, and proficiency with digital communication tools are important for success in a virtual environment.

How do virtual insurance agents typically collaborate with clients and team members in a remote work setting?

Virtual insurance agents primarily interact with clients through phone calls, emails, and video meetings, ensuring personalized service while working remotely. Collaboration with underwriters, claims specialists, and other team members is usually managed via digital platforms like CRM systems, chat tools, and virtual meetings. This remote structure requires strong communication skills and self-discipline, but also offers flexibility and the chance to develop expertise in digital customer service. Regular virtual team check-ins help maintain a supportive environment and keep everyone aligned on goals.

What is the difference between Virtual Insurance vs Insurance Agent?

AspectVirtual InsuranceInsurance Agent
CredentialsTypically requires licensing, insurance knowledge, and sometimes certificationsRequires licensing, certifications vary by state and product
Work EnvironmentRemote, online platforms, digital communicationOffice-based or in-person client meetings, some remote work
Employer & Industry UsageInsurance companies, online brokerages, digital platformsInsurance agencies, brokerages, direct sales
Search & Comparison IntentUnderstanding virtual insurance services, remote insurance rolesTraditional insurance sales, client consultations

Virtual Insurance professionals focus on providing insurance services remotely through digital platforms, often requiring specific licenses and knowledge of online tools. Insurance Agents typically work directly with clients in person or via phone, offering personalized advice and sales. While both roles require licensing, Virtual Insurance emphasizes remote, tech-driven interactions, whereas Insurance Agents often operate in physical locations. The choice depends on your preferred work environment and career focus within the insurance industry.

What are the key skills and qualifications needed to thrive as a virtual insurance agent, and why are they important?

To thrive as a Virtual Insurance Agent, you need a solid understanding of insurance products, sales experience, and often a state-issued insurance license. Familiarity with digital CRM platforms, quoting tools, and secure communication systems is typically required. Exceptional customer service, strong communication skills, and self-motivation help agents build trust and effectively assist clients remotely. These skills and qualities ensure agents can efficiently sell policies, provide reliable support, and maintain compliance in a digital work environment.

What are the most commonly searched types of Insurance jobs in Gaithersburg, MD?

The most popular types of Insurance jobs in Gaithersburg, MD are:

What job categories do people searching Virtual Insurance jobs in Gaithersburg, MD look for?

The top searched job categories for Virtual Insurance jobs in Gaithersburg, MD are:

What cities near Gaithersburg, MD are hiring for Virtual Insurance jobs?

Cities near Gaithersburg, MD with the most Virtual Insurance job openings:

Virtual Insurance jobs near you

Service Desk Engineer (Cleared) CBO

Virtual Technologies Group LLC

Washington, DC • On-site

$125K - $165K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Service Desk Engineer
Company:Virtual Technologies Group (VTG)
Location: Washington, DC 20515
Position Type: Full-Time, Part-Time,
Employee Type: FTE
Compensation Range: $125K-$145K
Company Overview:
Virtual Technologies Group, LLC is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency, productivity, and connectivity. With a team of highly skilled professionals, we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group, LLC, we are dedicated to shaping the future of technology and making a positive impact on the world.
Position Overview
The Service Desk Engineer (designated as the Cloud Service Desk Representative in program documents) handles escalated cloud-adjacent and endpoint tickets that require engineering depth rather than Tier 1 resolution. This role serves as the critical bridge between the engineering tier and the end-user-facing service desk, owning the execution and automation of onboarding/offboarding workflows. This is explicitly not a Tier 1 help desk position; it requires a strong technical baseline to independently diagnose complex enrollment failures, authentication errors, and conditional access configuration issues.
Minimum Qualifications
  • Experience: Minimum of 8 years of experience in Information Technology, Endpoint Engineering, or Cybersecurity. *Experience working with Ivanti, Tanium or KACE*
  • Engineering Background: Minimum of 6 years specifically performing engineering functions.
  • U.S. Top Secret Security Clearance Required
  • Escalated Troubleshooting: Proven experience resolving escalated, complex issues involving cloud-connected endpoints, including device enrollment failures, authentication errors, and conditional access problems.
  • Cloud Environments: Deep familiarity with Microsoft 365 and Entra ID cloud services.
  • Workflow Automation: Experience executing and automating onboarding/offboarding technical checklists.
  • Tools & Systems: Proficiency with ServiceNow (or equivalent ITSM ticketing platforms) for escalated ticket management, SLA tracking, and resolution documentation.
  • Technical Communication: Ability to clearly translate complex technical issues to non-technical users and maintain standard operating procedures/knowledge base articles.

Preferred Qualifications
  • Bachelor's degree in an IT-related field (waivable for equivalent professional experience).
  • Experience managing and administering Microsoft 365 tenants within a federal or regulated environment subject to strict compliance frameworks.
  • Active Microsoft 365 Certified: Administrator Expert or relevant associate-level Microsoft cloud certifications.
  • ITIL Foundation certification or a strong understanding of structured service management frameworks

Why Join Us?
At Virtual Technologies Group we provide more than just IT solutions-we offer a dynamic environment where you can learn, grow, and expand your skillset. As a leading managed services, cybersecurity, and IT consulting firm, we support a diverse range of customers, giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry.
Join a team that values innovation, collaboration, and professional development. Whether you're looking to sharpen your technical expertise, work with cutting-edge technology, or make a real impact, we're committed to helping you build a rewarding career.
Benefits Overview:
VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match.
EEO Statement:
VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.
We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please contact [email protected].

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