Virtual Front Desk Receptionist Jobs in Billings, MT

Front Desk Receptionist

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where your efforts are recognized and appreciated? If so, we have the perfect opportunity for you! Our growing company is seeking a motivated and positive Front Desk Receptionist to join our team.

As the welcoming face and voice of our dealership, you will play a crucial role in creating a positive first impression. We're looking for someone with a winning attitude and a professional demeanor to represent our brand effectively. In this position, you will report to the Sales Manager and be responsible for managing incoming calls, directing inquiries, and providing essential clerical support.

Key Responsibilities:

• Greet and assist on-site guests, identifying their needs and directing them to the appropriate personnel.
• Answer and screen incoming phone calls, transferring them to the relevant department or personnel as needed.
• Take messages and manage voicemail when staff members are unavailable.
• Provide clerical support, including faxing, copying, and maintaining organized files.
• Coordinate with vendors and manage their services.
• Ensure the main voicemail is updated with office hours and special announcements, and assist callers with directions and information about our organization.
• Receive and distribute mail to the Office Manager.
• Conduct next-day customer delivery confirmation calls and orientations.
• Stay informed about staff movements within the organization.
• Collect and organize sales and greeter logs from the previous business day.

Physical Requirements:

• Sitting and standing
• Walking
• Occasional lifting up to 20 lbs

Education and Experience:

• High school diploma or GED required.

Compensation:

• $15 - $17 per hour, depending on experience.

Schedule:

• Full-time position.
• Store hours: 9 AM - 7 PM, Monday to Saturday
• Saturday shifts on rotation.

Benefits

• Excellent earning potential and advancement opportunities
• Medical benefits package with multiple plan options to choose from, including vision and dental
• 401(k) retirement plan with employer match
• On-site employee daycare
• Holiday pay and vacation time
• Employee discounts
• Employee borrow program (take a camper and GO CAMPING)
• Profit sharing

Bretz RV's Commitment to You

• Opportunity to work in a family-oriented environment where work-life balance matters
• Growth and advancement opportunities
• Team building activities and events throughout the year
• The opportunity to be a part of a team in a booming industry that works together to provide every customer with the best experience possible

Relocation Montana has become the spot to be. Kevin Costner and his Yellowstone in 1883 have single-handedly helped Montana become discovered. If you want to move here, please know that we have stoplights, hitching posts still exist in some small towns, and the church is still the busiest place to go on Sundays. It's a safe place to live and a great place to raise a family looking for adventure. The cost of living is far lower than in other parts of the country. If you've ever dreamed of moving to the Northwest, now may be the time to turn a dream into reality!

About Our Dealership Bretz RV & Marine opened for business in Missoula, Montana, in 1967. Until then, Frank and Vi Bretz had been operating a service station and renting U-Hauls in central Missoula. Searching for a new camping trailer turned into a new business opportunity. Not only did the Bretz family get a new camper, they decided to get into the business of selling and renting small travel trailers.

Today Bretz RV & Marine is still a family-owned and operated business with five dealerships across Montana and Idaho. We are fortunate to have grown from just over 100 employees to nearly 400 employees in the last five years. We do all we can to offer our teams an excellent place to work and advance in our company. We start by finding great people with high energy and then find the best place for them to be successful in our dealerships.

Throughout the year, you will see Bretz RV & Marine sponsoring events from local school functions to veterans associations, Toys-4-Tots, Make-A-Wish, and many more. It's important to contribute to the communities in which we do business.

EEOC Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Products and Brands: RV Manufacturers: Airstream, Coachmen, Dutchmen, Entegra Coach, Forest River, Grand Design, Heartland, Keystone RV, KZ RV, NuCamp, Thor, Tiffin, Ember RV, Brinkley RV, Oliver Trailers.

Boat Manufacturers: Barletta, Sea-Doo, Bayliner, Chaparral, Crownline, Smokercraft, Lowe, Starcraft, MB Sport, Sun Chaser, Yamaha Outboards, Honda Outboards, Mercury/Mercruiser, Volvo Marine, Thunderjet, Sylvan Boats.