Virtual Engagement Associate Jobs in Washington (NOW HIRING)

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

As the Senior Product Manager for Virtual Meetings, you will be the full‑stack product leader for the synchronous collaboration ecosystem across Capital One. You will own the product strategy, roadmap and execution across Zoom, Google Calendar and Lucid (Whiteboarding, Charting, Diagramming) that collectively form our virtual meeting platform. You will be responsible for redefining how virtual collaboration happens in the age of AI; setting and executing the strategy for how 100,000+ associates and contractors at Capital One connect, brainstorm, and execute in our hybrid work environment.

• Own the Product Strategy for Virtual Meetings
  • Craft a multi‑year product strategy and roadmap for Virtual Meetings that integrates video, scheduling, and AI powered visual collaboration.
• Pioneer AI‑Driven Collaboration
  • Evaluate emerging AI capabilities within our virtual meetings platform to determine enterprise viability and value.
  • Design and run pilots to measure user sentiment and productivity gains.
  • Build a quantifiable business case and align with executive leadership on which ones we will scale across the enterprise.
  • Oversee the end‑to‑end go‑to‑market (GTM) strategy, ensuring seamless adoption of AI features across the entire enterprise.
• Build Delightful Associate Experience
  • Understand associate needs/pain points and translate them to new features that allow seamless, efficient collaboration across 100,000+ associates and contractors.
  • Partner with our Risk, Cybersecurity, and Infrastructure teams to ensure tools are as frictionless as they are secure.
• Deliver & Measure Impact
  • Define target outcomes and success metrics for meeting health, tool engagement, and collaboration efficiency.

• Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions.
• Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence.
• Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value.
• Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks.
• Transformational Leadership – Leads cross‑functional teams to solve customer problems and drive organizational alignment.

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor’s or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing.
• OR Bachelor's degree in any field and 4 years of Product Management experience.

• Experience translating business strategy and analysis into consumer‑facing digital products.

Note: At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary ranges by location:
Chicago, IL: $182,500 - $208,300 for Sr. Mgr, Product Management
McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management
New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management
Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Product Management

This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.

Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).