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Virtual Customer Support Representative Jobs in Texas

Customer Support Rep

Austin, TX ยท On-site

$25/hr

We are hiring Customer Support Reps to handle parent inquiries in Zendesk full-time. You are the first line of response for families: answering questions clearly, resolving issues quickly, and making ...

Support patients and healthcare providers with accurate information related to hospital services ... Proficient with CRM software, Microsoft Office Suite, and virtual communication platforms.

Customer Service Representative Culligan Water is seeking an individual experienced in customer ... Provide proactive sales support by developing close relationships with customers * Schedule service ...

The Customer Service Representative works directly with customers to discuss orders, resolve ... Provide proactive sales support by developing close relationships with customers * Schedule service ...

The Customer Service Representative works directly with customers to discuss orders, resolve ... Provide proactive sales support by developing close relationships with customers * Schedule service ...

Customer Support Representative

Houston, TX ยท On-site

$15.25 - $20.75/hr

The Customer Service Representative works directly with customers to discuss orders, resolve ... support by developing close relationships with customers Schedule service and delivery orders ...

ATM Customer Support Representative

Frisco, TX ยท Hybrid

$16 - $20.25/hr

ATM Customer Support Representative Location: Frisco, TX (Onsite 3x a week) Position Summary: At Atleos, we make cash access simple, reliable, and convenient for consumers around the world. As a ...

Customer Support Representative - CS

Houston, TX ยท On-site

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas 77043] Hours: 6am - 6pm The Customer Support Representative will be responsible for, but not limited ...

Customer Support Representative

Houston, TX ยท On-site

$15.25 - $20.75/hr

We Go Beyond for A Safer World ORDER FULFILLMENT REPRESENTATIVE Purpose of Role The Order ... Sales and Customer Support * First point of contact for all customer inquiries product availability ...

Customer Support Representative

Houston, TX ยท On-site

$15.25 - $20.75/hr

Order Fulfillment Representative The Order Fulfilment Representative (OFR) manages the day to day ... Sales and Customer Support * First point of contact for all customer inquiries product availability ...

Customer Support Representative

Dallas, TX ยท On-site

$15.75 - $21.50/hr

About the role The Customer Support Representative is a subject matter expert on JustPark's products, industry best practices and troubleshooting, and acts as the day to day guide for our clients.

$15.75 - $21.50/hr

What You'll Do As a Customer Support Representative, you'll be on the front lines helping pool pros succeed with Skimmer. Every day, you'll: * Deliver friendly, knowledgeable phone, email, and chat ...

ATM Customer Support Representative

Frisco, TX ยท On-site

$16 - $20.25/hr

ATM Customer Support Representative Location: Frisco, TX (Onsite 3x a week) Position Summary: At Atleos, we make cash access simple, reliable, and convenient for consumers around the world. As a ...

Customer Support Representative

Austin, TX ยท On-site

$15.75 - $21.50/hr

About the role As a Customer Support Representative at Wander, you'll be a trusted resource for property managers using WanderOS to power their direct booking websites, guest marketing, and payments.

Showing results 21-40

Virtual Customer Support Representative information

What are the most commonly searched types of Customer Support Representative jobs in Texas?

The most popular types of Customer Support Representative jobs in Texas are:

Infographic showing various Virtual Customer Support Representative job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Customer Support Representative

Austin, TX โ€ข Remote

$25 - $30/hr

Full-time

Re-posted 16 days ago


Job description

We are seeking a dedicated and compassionate Remote Customer Service Specialist to join our team in the Hospital & Health Care industry. This role offers a unique opportunity to make a meaningful impact by providing exceptional support to patients, families, and healthcare professionals from the comfort of your own home.

As a vital link between our healthcare services and the community, you will ensure timely, accurate, and empathetic communication to enhance the overall patient experience. If you are passionate about helping others and thrive in a fast-paced, remote work environment, this position is for you.

Key Objectives
  • Deliver outstanding customer service by addressing inquiries, concerns, and requests promptly and professionally.
  • Support patients and healthcare providers with accurate information related to hospital services, appointments, and policies.
  • Maintain clear, confidential, and compliant communication in accordance with healthcare regulations.
  • Collaborate with internal teams to resolve issues efficiently and contribute to continuous improvement of patient services.
Responsibilities
  • Respond to incoming calls, emails, and chat messages from patients, families, and healthcare professionals.
  • Assist with scheduling appointments, providing pre-visit instructions, and answering questions about hospital services.
  • Document all interactions accurately in the customer relationship management (CRM) system.
  • Identify and escalate urgent or complex issues to appropriate departments promptly.
  • Adhere to HIPAA and other healthcare privacy regulations in all communications.
  • Participate in ongoing training to stay current with hospital policies, services, and technology tools.
  • Contribute feedback to improve patient communication processes and service delivery.
Qualifications
  • High school diploma or equivalent; associate or bachelor's degree preferred.
  • Minimum of 2 years experience in customer service, preferably within healthcare or related fields.
  • Strong verbal and written communication skills with a professional and empathetic approach.
  • Proficient with CRM software, Microsoft Office Suite, and virtual communication platforms.
  • Ability to manage multiple tasks efficiently while maintaining attention to detail.
  • Comfortable working independently in a remote environment with reliable internet access.
  • Knowledge of healthcare terminology and HIPAA compliance is a plus.