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Virtual Customer Service Jobs in Walpole, MA (NOW HIRING)

Remote Customer Service Agent

Providence, RI · Remote

$15.75 - $21/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Cranston, RI · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Warwick, RI · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Pawtucket, RI · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Internet connectivity from home is required while we are in a virtual environment. Must have high ... Required Skills and Experience: - Suggested 2+ years of experience in Customer Service. Prior Call ...

Participate actively in virtual meetings and trainings, engaging with the team via video and ... Customer service experience in a contract service industry. * Ability to speak, read, and write ...

Customer Service

Franklin, MA · On-site

$19 - $22/hr

As part of the internal customer service team, your role is critical in delivering an outstanding customer experience. Primary Responsibilities: Ability to handle high call volumes in a professional ...

Customer service

Boston, MA · On-site

$17.50 - $23.75/hr

Customer Service Call Guy Company is an innovative call center service dedicated to providing exceptional customer service for U.S.-based small businesses. We offer a dynamic work environment with ...

Customer Service Associate Vector Talent Solutions is a veteran-owned workforce solutions firm dedicated to helping organizations identify, attract, and hire top talent. We are currently seeking a ...

The role of the Customer Service Associate is to complete customer interaction pleasantly and courteously. In this role, you will be responsible for providing high-quality customer service and ...

Customer Service

Boston, MA · On-site

$17.50 - $23.75/hr

The role of the Customer Service Associate is to complete customer interaction pleasantly and courteously. In this role, you will be responsible for providing high-quality customer service and ...

Customer Service

Canton, MA · On-site

$20 - $22/hr

Customer Service Associate Position Overview We are seeking a Customer Service Associate to join a collaborative manufacturing organization in Canton, MA . In this role, you will serve as a key point ...

Customer Service

Boston, MA · On-site

$15.75 - $21.75/hr

Customer Service Associate The role of the Customer Service Associate is to complete customer interaction pleasantly and courteously. In this role, you will be responsible for providing high-quality ...

Customer service

Boston, MA · On-site

$17.50 - $23.75/hr

Company Description "Call guy" Company is an innovative call center service dedicated to providing exceptional customer service for U.S.-based small businesses. We offer a dynamic work environment ...

Customer Service

Taunton, MA · On-site

$16.50 - $22.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

Customer Service

Somerset, MA · On-site

$16 - $22/hr

Team Member (Customer Service) Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide ...

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Virtual Customer Service information

See Walpole, MA salary details

$11

$18

$28

How much do virtual customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for virtual customer service in Walpole, MA is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.90 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Walpole, MA?

The most popular types of Customer Service jobs in Walpole, MA are:

What are popular job titles related to Virtual Customer Service jobs in Walpole, MA?

For Virtual Customer Service jobs in Walpole, MA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Walpole, MA look for?

The top searched job categories for Virtual Customer Service jobs in Walpole, MA are:

What cities near Walpole, MA are hiring for Virtual Customer Service jobs?

Cities near Walpole, MA with the most Virtual Customer Service job openings:

Infographic showing various Virtual Customer Service job openings in Walpole, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,522 per year, or $18.5 per hour.

Virtual Travel Customer Service

Quincy, MA • Remote

$15.75 - $20/hr

Full-time

Posted 5 days ago


Job description

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

  • Provide assistance through email, chat, and phone communication

  • Help with itinerary changes, updates, and general travel questions

  • Provide destination and travel guideline information

  • Follow up with travelers before departure

  • Resolve concerns while maintaining a positive customer experience

Ideal Candidate

  • Friendly and professional communication style

  • Customer support experience preferred

  • Reliable and organized

  • Comfortable using online tools and learning new systems

  • Interest in travel and client satisfaction

What We Offer

  • Remote work flexibility

  • Training provided

  • Ongoing team support

  • Professional development opportunities

  • Access to travel-related perks