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Virtual Customer Service Jobs in Rio Grande City, TX

Carstar

Customer Service Representative

Rio Grande City, TX · On-site

$13.25 - $18/hr

JOB SUMMARY The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional ...

Carstar

Customer Service Representative

Rio Grande City, TX · On-site

$13.25 - $18/hr

JOB SUMMARY The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional ...

HMG Careers

Remote Customer Service and Sales

Roma, TX · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

La Joya, TX · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Penitas, TX · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

La Lomita Inc

Customer Service Associate

Zapata, TX · On-site

$12 - $16.50/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

La Lomita Inc

Customer Service Associate

Rio Grande City, TX · On-site

$12 - $16.50/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

La Lomita

Customer Service Associate

Rio Grande City, TX · On-site

$12 - $16.50/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

La Lomita, Inc.

Customer Service Associate

Zapata, TX · On-site

$12 - $16.50/hr

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. Duties ...

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Virtual Customer Service information

See Rio Grande City, TX salary details

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How much do virtual customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for virtual customer service in Rio Grande City, TX is $13.97, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $15.05 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Rio Grande City, TX?

The most popular types of Customer Service jobs in Rio Grande City, TX are:

What are popular job titles related to Virtual Customer Service jobs in Rio Grande City, TX?

For Virtual Customer Service jobs in Rio Grande City, TX, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Rio Grande City, TX look for?

The top searched job categories for Virtual Customer Service jobs in Rio Grande City, TX are:

What cities near Rio Grande City, TX are hiring for Virtual Customer Service jobs?

Cities near Rio Grande City, TX with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Rio Grande City, TX as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $29,058 per year, or $14 per hour.

Customer Service Representative

Rio Grande City, TX • On-site

Carstar
See more jobs at Carstarexternal

$13.25 - $18/hr

Other

Re-posted yesterday

Carstar rating

5.5

Company rating: 5.5 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

305th of 375 rated vehicle maintenance

Job description

JOB SUMMARY
The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone). Additional duties include - gathering prospect information needed to obtain the sale, providing general administrative support and maintaining the customer reception area / front office.
DUTIES / RESPONSIBILITIES
  • Greets all walk-in customers in a professional and courteous manner.
  • Answer and directs all phone traffic in a polite, courteous and cheerful manner.
  • Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum).
  • Explain CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
  • Educate customers on CARSTAR's CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
  • Schedule and record appraisal and delivery appointments.
  • Update and maintain the store scheduler with Office Manager.
  • Collect and record payment for completed repairs; may perform some A/R.
  • File repair order paperwork accurately or record in CARSTAR management system.
  • Provide customers with CARSTAR's warranty information (5-Year and Limited Lifetime).
  • Perform follow-up sales calls on estimate quotes (unsold) within 48 hours.
  • Maintain the front office and customer reception areas.
  • Attend daily release meetings.
  • Other duties as assigned.
EXPERIENCE / SKILL REQUIREMENTS
  • 2+ years of customer service experience required, preferably in a retail setting.
  • HS diploma or GED equivalent required; college degree preferred.
  • Excellent customer service, communication and negotiation skills. Able to relate well to a diverse customer base.
  • Call center sales experience (or equivalent sales experience) preferred.
  • Highly organized; ability to handle multiple concurrent assignments.
  • Proficient with Microsoft Office and POS/management systems.
  • Strong attention to details.
  • Punctual and professional appearance.
  • Ability to receive direction and work well with others.
  • Valid driver's license and insurable driving record.
PHYSICAL REQUIREMENTS
  • Essential physical requirements include:
  • Ability to stoop, bend and kneel, squat, kneel and pulling
  • Extended periods of kneeling, bending, squatting and stooping
  • Carry and lift heavy objects (up to 50lbs)
  • Standing, sitting and walking
  • Performing repetitive motions
WORK ENVIRONMENT
Exposure to:
  • Paint, fumes and particles
  • Dirt / Dust
  • Chemicals / Toxins
  • Varying heat / cold
  • Intermittent noise

*All duties, responsibilities and experience are subject to change by location
**This site contains postings for jobs at independently owned and operated franchises. Only the franchisee that you apply to work for is responsible for employment matters at the locations, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. CARSTAR Franchisor SPV LLC has no control over employment matters at the location. CARSTAR Franchisor SPV LLC will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

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