Customer Service Representative
$20 - $23/hr
The Customer Service Representative at American Leak Detection is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The ...
$20 - $23/hr
The Customer Service Representative at American Leak Detection is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The ...
$20 - $23/hr
The Customer Service Representative at American Leak Detection is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The ...
$20 - $23/hr
The Customer Service Representative at American Leak Detection is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The ...
$20 - $23/hr
The Customer Service Representative at American Leak Detection is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The ...
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Bridgeport, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Bridgeport, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
New City, NY · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
New City, NY · On-site
$14.50 - $20/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$15.25 - $21/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$15.25 - $21/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$15.50 - $21.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$15.50 - $21.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Bridgeport, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Bridgeport, CT · On-site
$14.75 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Norwalk, CT · On-site
$14.50 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Norwalk, CT · On-site
$14.50 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$17.75 - $24/hr
You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...
$17.75 - $24/hr
You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...
Port Chester, NY · On-site
$17.75 - $24/hr
You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...
Port Chester, NY · On-site
$17.75 - $24/hr
You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...
$17.75 - $24/hr
You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...
$17.75 - $24/hr
You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...
$24.04 - $27.40/hr
Customer Service Associate The Customer Service Associate is an entry-level position responsible for providing administrative and customer support to internal teams and external customers. This role ...
New
Quick apply
$24.04 - $27.40/hr
Customer Service Associate The Customer Service Associate is an entry-level position responsible for providing administrative and customer support to internal teams and external customers. This role ...
New
Stony Point, NY · On-site
$24.04 - $27.40/hr
Customer Service Associate The Customer Service Associate is an entry-level position responsible for providing administrative and customer support to internal teams and external customers. This role ...
New
Stony Point, NY · On-site
$24.04 - $27.40/hr
Customer Service Associate The Customer Service Associate is an entry-level position responsible for providing administrative and customer support to internal teams and external customers. This role ...
New
Danbury, CT · On-site
$16.94 - $21.18/hr
Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...
Danbury, CT · On-site
$16.94 - $21.18/hr
Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...
Stratford, CT · On-site
$14.50 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Stratford, CT · On-site
$14.50 - $20.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Highland Falls, NY · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Highland Falls, NY · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Stratford, CT · On-site
$16.94 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Stratford, CT · On-site
$16.94 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$10.06 - $11.51
3% of jobs
$11.51 - $12.97
9% of jobs
$14.27 is the 25th percentile. Wages below this are outliers.
$12.97 - $14.43
15% of jobs
$14.43 - $15.89
21% of jobs
The median wage is $16.06 / hr.
$15.89 - $17.35
18% of jobs
$18.08 is the 75th percentile. Wages above this are outliers.
$17.35 - $18.80
18% of jobs
$18.80 - $20.26
5% of jobs
$20.26 - $21.72
3% of jobs
$21.72 - $23.18
2% of jobs
$23.18 - $24.64
3% of jobs
$24.64 - $26.10
2% of jobs
$10
$16
$26
To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.
A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.
A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

Bridgeport, CT
$20 - $23/hr
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 4 days ago
The Customer Service Representative at American Leak Detection is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the NY, CT and MA service territory. Â
Benefits for our Customer Service Reps (CSRs):
Customer Service Reps (CSR) Core Responsibilities:
Customer Service Representative (CSR) Qualifications:
About American Leak Detection:
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.