ZipRecruiter

Log In

1

Virtual Customer Service Jobs in Ridgefield, CT (NOW HIRING)

Sila Services

Customer Service Representative

Norwalk, CT · On-site

$22 - $24/hr

Our focus on providing a best-in-class workplace and world-class service has opened the need for a Customer Service Representative with a track record of providing exceptional customer service to ...

dbi

Alterations Customer Service Representative

Orange, CT · On-site

$17.25 - $23.25/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...

dbi

Alterations Customer Service Representative

Danbury, CT · On-site

$16.25 - $22.25/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...

dbi

Alterations Customer Service Representative

Orange, CT · On-site

$17.25 - $23.25/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...

HMG Careers

Remote Customer Service and Sales

Stamford, CT · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Million Air

Customer Service Representative

White Plains, NY · On-site

$16.50 - $22.50/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an ...

Walgreens

Customer Service Associate

Stratford, CT

$14.50 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Thornwood, NY · On-site

$15.50 - $21.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Robison

Customer Service Representative

Port Chester, NY · On-site

$17.75 - $24/hr

You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. Our ...

next page

Showing results 1-20

All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Ridgefield, CT

Virtual Customer Service information

See Ridgefield, CT salary details

$10

$16

$26

How much do virtual customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for virtual customer service in Ridgefield, CT is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.17 per hour, depending on experience, location, and employer.

What jobs make $3,000 a day?

High-level roles such as senior sales executives, investment bankers, or specialized consultants can earn $3,000 or more per day, often through commissions, bonuses, or project-based pay. These positions typically require extensive experience, advanced skills, and sometimes certifications, and they may involve high-pressure environments or client-facing responsibilities.

What are the key skills and qualifications needed to thrive in the Virtual Customer Service position, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

What is a virtual customer service job?

A virtual customer service job involves providing support to customers remotely, often through phone, email, or live chat platforms. It requires strong communication skills, familiarity with customer service software, and the ability to work independently from a home or remote location.

How can I make $2000 a week working from home?

A virtual customer service representative can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and gaining experience or specialized skills such as technical support or multilingual communication. High earnings may also depend on the company, commission structures, and the ability to handle high call volumes efficiently. Building a strong skill set, reliable internet, and a dedicated workspace are essential for maximizing income in this role.

What is a typical workday like for a Virtual Customer Service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a Virtual Customer Service job?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to use customer service tools like chat and phone systems.
What are the most commonly searched types of Customer Service jobs in Ridgefield, CT? The most popular types of Customer Service jobs in Ridgefield, CT are:
What are popular job titles related to Virtual Customer Service jobs in Ridgefield, CT? For Virtual Customer Service jobs in Ridgefield, CT, the most frequently searched job titles are:
What cities near Ridgefield, CT are hiring for Virtual Customer Service jobs? Cities near Ridgefield, CT with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Ridgefield, CT as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,188 per year, or $16.9 per hour.

Customer Service Representative

Sila Services

Norwalk, CT • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Come join one of the fastest growing home services companies in the US!
Astacio Plumbing, HVAC, and Electrical is an industry leading home services contractor located in Norwalk, CT. Our success has been driven by hiring people who share our core company values of integrity, honesty, and quality, and providing them with opportunities for grow and development. Our focus on providing a best-in-class workplace and world-class service has opened the need for a Customer Service Representative with a track record of providing exceptional customer service to join our team!
Come grow with us!
In exchange for your skillset and commitment, we offer:
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Tuition reimbursement
- Special deals/Discounts on a variety of services and entertainment
- Family & friends discounts on services
- Yearly Performance Reviews
What We Do
We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating and air conditioning and electrical systems.
Do you have strong organizational, customer service, and problem-solving skills? Do you like working in a fast-paced environment and meeting the changing needs of the home service business and its customers?
Then we want to talk to you.
The Customer Service Representative will learn from and work in the Norwalk, CT office with the Dispatchers. The Customer Service Rep will handle the day-to-day interactions with the customers and will be a valued player in support of the company's growth.
The Big Task
You will promote customer satisfaction by converting incoming customer calls into booked service and sales appointments.
Key Sub Tasks
You will need to learn the call script in order to sound professional and authentic when speaking with our customers. Participate in training so that you grow and develop as a professional. Maintain and update our customer database with complete and accurate information.
• Maintain communication with dispatch and your manager.
• Respond promptly to customer inquiries.
• Schedule service appointments with techs and sales appointments with consultants.
• Manage in-coming calls and emails as well as make outbound calls.
• Communicate with customers through various channels.
• Acknowledge and resolve customer issues.
• Obtain product knowledge so that you can answer questions.
• Process orders, forms, and requests.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate with colleagues, as necessary.
• Ensure customer satisfaction and provide professional customer support.
Desired Skills and Experience
• The ability to work Monday through Friday + overtime
• 3+ years work experience in a professional environment.
• Call center experience/Customer Service experience is required.
• Excellent communication, organizational, and interpersonal skills.
• Ability to stay calm when customers are stressed or upset.
• Encouraging and motivating personality.
• A polished and professional demeanor.
• Self-motivation and discipline.
• An ambitious and competitive nature.
• Highly evolved customer service skills.
• A working knowledge of Microsoft Office and computer savvy competence.
EEOC Employer
Job Type: Full-time
Salary: $22-24 per hour
Expected hours: No less than 40 per week
$22 - $24 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply