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Virtual Customer Service Jobs in Mashpee, MA (NOW HIRING)

Join the Sweet Team at Stuzzi - Customer Service Role Are you passionate about creating delightful experiences and have a love for all things chocolate, coffee, and gelato? Stuzzi, located in the ...

Customer Service

New Bedford, MA · On-site

$16.25 - $22/hr

Team Member (Customer Service) Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide ...

Customer Service

New Bedford, MA

$16.25 - $22/hr

Team Member (Customer Service) Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide ...

Customer Service Associate

Mashpee, MA · On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Hyannis, MA · On-site

$15.25 - $21.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Mashpee, MA

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Plymouth, MA

$15.75 - $21.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Hyannis, MA · On-site

$15.25 - $21.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Falmouth, MA · On-site

$16.75 - $23/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Falmouth, MA · On-site

$16.75 - $23/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Yarmouth Port, MA · On-site

$17 - $23.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

South Yarmouth, MA · On-site

$15.75 - $21.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Hyannis, MA · On-site

$15.25 - $21.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Plymouth, MA · On-site

$15.75 - $21.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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Virtual Customer Service information

See Mashpee, MA salary details

$10

$17

$26

How much do virtual customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for virtual customer service in Mashpee, MA is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $18.75 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Mashpee, MA?

The most popular types of Customer Service jobs in Mashpee, MA are:

What cities near Mashpee, MA are hiring for Virtual Customer Service jobs?

Cities near Mashpee, MA with the most Virtual Customer Service job openings:

Infographic showing various Virtual Customer Service job openings in Mashpee, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,294 per year, or $17.4 per hour.

Customer Service

Plymouth, MA

Stuzzi
1 - 10 employees

$16/hr

Part-time

Posted 28 days ago


Job description

Join the Sweet Team at Stuzzi – Customer Service Role

Are you passionate about creating delightful experiences and have a love for all things chocolate, coffee, and gelato? Stuzzi, located in the heart of The Pinehill in Plymouth, MA, is looking for friendly and motivated individuals to join our team in a Customer Service role. If you’re ready to learn and grow in a fun, fast-paced environment, we’d love to hear from you!

What You’ll Be Doing

As a key member of the Stuzzi team, you’ll play an important role in making every customer’s visit memorable. Here’s what your day-to-day will look like: - Packaging and selling chocolates to satisfy our customers’ sweet tooth. - Crafting espresso and coffee drinks to perfection. - Scooping and serving gelato with a smile. - Providing exceptional customer service and ensuring our shop is a welcoming space for all.

What We’re Looking For

We’re not asking for years of experience—just bring your enthusiasm and willingness to learn! Here’s what will help you succeed: - A friendly, approachable attitude and great communication skills. - A passion for working in a customer-facing role. - An interest in learning how to prepare and serve high-quality chocolates, coffee, and gelato. - Ability to work in a fast-paced environment while maintaining attention to detail.

Why You’ll Love Working at Stuzzi

At Stuzzi, we’re more than just a chocolate, coffee, and gelato shop—we’re a community. We take pride in creating a warm, welcoming atmosphere for both our customers and our team members. Joining us means becoming part of a supportive team that values quality, service, and a love for the little things that make life sweeter.

Ready to Join Us?

If you’re excited about the opportunity to learn, grow, and share your passion for chocolate, coffee, and gelato, we’d love to hear from you! Apply today and take the first step toward a rewarding role at Stuzzi in Plymouth, MA. Let’s make every day a little sweeter—together!


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