1

Virtual Customer Service Jobs in Hooksett, NH (NOW HIRING)

Customer Service

Concord, NH · On-site

$16 - $22/hr

What You'll Do As a Customer Service Representative, you'll play a vital role in delivering an exceptional customer experience while ensuring orders are processed accurately and efficiently.

Customer service

Manchester, NH · On-site

$15.50 - $21.25/hr

Customer Service Representative Level 2 Salesforce and Excel experience a must Manchester, New Hampshire Duration: 9 Months 2+ years' experience with customer service and customer retention ...

Customer Service The Customer Service Representative employs extensive skills and experience to bolster company position as the global leader in thermal imaging solutions through customer engagement ...

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Alterations Customer Service Representative

Nashua, NH · On-site

$16.25 - $22/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Customer Service Associate

Tilton, NH · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Epping, NH · On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Exeter, NH

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Chelmsford, MA · On-site

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

next page

Showing results 1-20

Virtual Customer Service information

See Hooksett, NH salary details

$9

$16

$25

How much do virtual customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for virtual customer service in Hooksett, NH is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.08 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Hooksett, NH?

The most popular types of Customer Service jobs in Hooksett, NH are:

What are popular job titles related to Virtual Customer Service jobs in Hooksett, NH?

For Virtual Customer Service jobs in Hooksett, NH, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Hooksett, NH look for?

The top searched job categories for Virtual Customer Service jobs in Hooksett, NH are:

What cities near Hooksett, NH are hiring for Virtual Customer Service jobs?

Cities near Hooksett, NH with the most Virtual Customer Service job openings:

Infographic showing various Virtual Customer Service job openings in Hooksett, NH as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,930 per year, or $16.8 per hour.

Customer Service

Concord, NH • On-site

Raven Ridge
Recruiting and Staffing Services • 51 - 200 employees

$16 - $22/hr

Other

Posted 28 days ago


Job description

Are you someone who enjoys helping customers, solving problems, and keeping things organized? We're partnering with a growing and well-established company seeking a Customer Service Representative to join its collaborative team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys being the go-to resource for customers.
No industry or product experience is required-we're looking for someone with outstanding customer service skills, strong attention to detail, and a willingness to learn. Comprehensive training will be provided.
What You'll Do
As a Customer Service Representative, you'll play a vital role in delivering an exceptional customer experience while ensuring orders are processed accurately and efficiently. Responsibilities include:

  • Answer customer calls and emails professionally, providing prompt and courteous service.
  • Process customer orders, web inquiries, quotes, and order changes using company systems.
  • Maintain accurate customer records and documentation.
  • Respond to customer questions regarding pricing, order status, and lead times.
  • Process purchase orders, credit card transactions, returns, and replacement orders.
  • Coordinate technical inquiries with internal team members.
  • Manage compliance-related documentation and customer tax-exempt information.
  • Identify opportunities to improve processes and enhance the customer experience.
  • Support and mentor newer team members while contributing to a positive, team-oriented culture.
What We're Looking For
  • 2+ years of customer service, inside sales support, order processing, or administrative experience.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and organizational abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong problem-solving and critical-thinking skills.
  • Comfortable learning new technology and business systems (ERP/CRM experience is a plus).
  • Positive attitude with a collaborative, team-first mindset.
  • Initiative to take ownership of responsibilities and continuously improve processes.
Preferred Qualifications
  • Experience with ERP or CRM systems such as NetSuite, SAP, Microsoft Dynamics, Salesforce, or similar.
  • Experience processing customer orders or supporting inside sales teams.
  • Familiarity with tax exemption documentation or compliance processes is helpful but not required.
Why You'll Love This Opportunity
  • Comprehensive training provided-no industry experience required.
  • Join a stable, growing organization with a supportive team environment.
  • Opportunity to develop new technical and customer service skills.
  • Collaborative culture that values teamwork, continuous improvement, and employee growth.
  • Competitive compensation and comprehensive benefits package.

If you're looking for an opportunity where your customer service skills will make a real impact and where you'll be supported as you grow your career, we'd love to hear from you. Apply today to learn more about this confidential opportunity!