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Virtual Customer Service Jobs in Hooksett, NH (NOW HIRING)

ClifyX

Customer service

Manchester, NH · On-site

$15.50 - $21.25/hr

Customer Service Representative Level 2 Salesforce and Excel experience a must Manchester, New Hampshire Duration: 9 Months 2+ years' experience with customer service and customer retention ...

Raven Ridge

Customer Service

Concord, NH · On-site

$16 - $22/hr

What You'll Do As a Customer Service Representative, you'll play a vital role in delivering an exceptional customer experience while ensuring orders are processed accurately and efficiently.

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

dbi

Alterations Customer Service Representative

Nashua, NH · On-site

$16.25 - $22/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers ...

Sharecare

Lead Customer Service Rep

Concord, NH · On-site

Our comprehensive and data-driven virtual health platform is designed to help people, providers ... Customer Service - Escalations team member's primary responsibilities include:? * Handling ...

HMG Careers

Remote Customer Service and Sales

Lawrence, MA · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Virtual Customer Service information

See Hooksett, NH salary details

$9

$16

$25

How much do virtual customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual customer service in Hooksett, NH is $16.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Hooksett, NH? The most popular types of Customer Service jobs in Hooksett, NH are:
What are popular job titles related to Virtual Customer Service jobs in Hooksett, NH? For Virtual Customer Service jobs in Hooksett, NH, the most frequently searched job titles are:
What cities near Hooksett, NH are hiring for Virtual Customer Service jobs? Cities near Hooksett, NH with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Hooksett, NH as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $34,930 per year, or $16.8 per hour.

Customer service

ClifyX

Manchester, NH • On-site

$15.50 - $21.25/hr

Other

Re-posted 5 days ago

Job description

Customer Service Representative Level 2

Salesforce and Excel experience a must Manchester, New Hampshire Duration: 9 Months 2+ years' experience with customer service and customer retention experience College degree preferred Detailed oriented Position is distinguished from the Call Center Representative 1 in that the Representative 2 has the knowledge and experience to handle more complex customer inquiries and problems and non-routine matters. May provide assistance to Call Center Representatives 1. The level 2 Representatives have developed a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services. Handles inbound and outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention. Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, customer satisfaction, and customer retention. Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information and or trouble shooting. Requires sound knowledge to navigate company's customer information systems and/or order system along with a good knowledge of company, services, and products. Only the most complex customer inquiries may be passed to higher level Call Center Representatives. At least 3-5 years' experience

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About ClifyX

Sourced by ZipRecruiter

ClifyX is a well-established player in the IT Services sector that specializes in providing result-oriented technological solutions to a wide range of industrial verticals. Based in South Plainfield, New Jersey, ClifyX offers a comprehensive selection of IT services that include project staffing, application development, professional consulting, and other IT-based solutions. While the company's website, clifyx.com, does not divulge the exact founding date, it is clear that ClifyX has grown into a renowned name within their domain, thanks to their unwavering commitment to innovative practices. The company's mission statement revolves around harnessing the power of technology to assist their clientele in steering their respective businesses towards success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

South Plainfield, NJ, US

Year founded

1998

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