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Virtual Customer Service Jobs in Alaska (NOW HIRING)

Walgreens

Customer Service Associate

Anchorage, AK · On-site

$17 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Sharecare

Lead Customer Service Rep

Juneau, AK · On-site

Our comprehensive and data-driven virtual health platform is designed to help people, providers ... Customer Service - Escalations team member's primary responsibilities include:? * Handling ...

Sherwin-Williams

Customer Service Specialist

Wasilla, AK · On-site

$18.30/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

lynden

Customer Service Representative

Juneau, AK

$17 - $23/hr

We currently have an opening for a Customer Service Representative in Juneau, Alaska. This is a full-time position which offers family-friendly benefits, a competitive pay package and professional ...

Walgreens

Customer Service Associate

Anchorage, AK · On-site

$15 - $17.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Wasilla, AK · On-site

$17 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Lynden Inc.

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

Customer Service Representative I ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned: * Safety is Lynden's first responsibility to our employees and our ...

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Virtual Customer Service information

See Alaska salary details

$10

$18

$28

How much do virtual customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for virtual customer service in Alaska is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.66 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Alaska?

The most popular types of Customer Service jobs in Alaska are:

What are popular job titles related to Virtual Customer Service jobs in Alaska?

For Virtual Customer Service jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Alaska look for?

The top searched job categories for Virtual Customer Service jobs in Alaska are:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Alaska as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $38,050 per year, or $18.3 per hour.

Customer Service Representative

Waste Connections Inc

Anchorage, AK

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Waste Connections rating

7.4

Company rating: 7.4 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

29th of 91 rated recycling and waste

Job description

Alaska Waste is looking to hire a Customer Service Representative in Anchorage, AK!

Be the Voice That Connects Our Community to Exceptional Service

đź“Ť Location: Anchorage, Alaska
đź•— Schedule: Monday-Friday | 8 AM - 5 PM (No late nights!)
đź’µ Pay: Starting at $21.00 per hour.
đź“… Type: Full-Time | Office-Based

🌟 Why Join Alaska Waste?

At Alaska Waste, a Waste Connections company, we do more than keep Alaska clean-we build strong communities with every customer call. We're looking for a Customer Service Representative who's friendly, reliable, and ready to grow with a company that values your talent.

If you love solving problems, thrive in a fast-paced setting, and want a stable job with great benefits and real career growth, this is the role for you!

đź’Ľ What You'll Be Doing

You'll be the first point of contact for our customers-helping them with service questions, resolving issues, and ensuring their needs are met quickly and professionally.

Your day-to-day will include:

  • Answering incoming calls and assisting customers with service requests, billing, or account changes

  • Resolving customer concerns with clarity, care, and a positive attitude

  • Using company systems and Microsoft Office tools (Word, Excel, Outlook)

  • Preparing service orders, change of address forms, and account adjustments

  • Collaborating with internal departments to ensure excellent service

  • Occasionally assisting at the front desk/reception area

  • Promoting goodwill and offering additional services where appropriate

What You Bring to the Table

  • 2+ years of customer service experience (call center experience is a plus!)

  • Comfortable using MS Word, Excel, and Email

  • Fast, accurate typing & 10-key skills

  • Great organization, multitasking, and communication abilities

  • A calm and professional demeanor-even under pressure

  • High school diploma or equivalent preferred

  • Ability to work in-office (remote work may be requested during temporary protocols)

đź–Ą Your Work Environment

  • Clean, bright office environment

  • Standard workstation (desk, phone, headset, dual monitors)

  • Fast-paced, high-volume call setting

  • Long periods of sitting and typing

  • Occasional exposure to elevated noise from nearby calls

đź’ˇ Perks & Benefits

  • Medical, dental, and vision insurance

  • Flexible spending account (FSA)

  • Short & long-term disability coverage

  • Life insurance

  • 401(k) retirement plan with match

  • Paid training and internal promotion opportunities

  • Work with a supportive, team-first group of professionals

🚀 Apply Today and Connect with Your Future

Ready to build your future with a growing, mission-driven company?

đź“ť Apply now at: www.wasteconnections.com

Search for Customer Service Representative - Anchorage, AK and complete your application!

Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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