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Virtual Customer Service Representative Jobs in Springfield, MO

OMB Bank

Customer Service Representative - PT

Springfield, MO · On-site

$13.75 - $18.50/hr

Customer Service Representative - Part-Time Job Summary The Customer Service Representative must be friendly, energetic, personable, comfortable working in a professional environment, committed to ...

Liveops

Remote Customer Service Agent

Springfield, MO · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Romanoff

CSR - Flooring (SPRINGFIELD, MO)

Ozark, MO · On-site

$14.25 - $19.50/hr

JOB SUMMARY The Customer Service Representative is responsible for creating and maintaining a positive relationship with customers, installers, office managers and The Home Depot within the ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Springfield, MO

Virtual Customer Service Representative information

See Springfield, MO salary details

$8

$17

$24

How much do virtual customer service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for virtual customer service representative in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

How do Virtual Customer Service Representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Representative, and why are they important?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a Virtual Customer Service Representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the role of a virtual customer service representative?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely through phone, email, or chat platforms. They need strong communication skills, familiarity with customer service software, and the ability to work independently in a digital environment.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance-based bonuses.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

How to make $1000 a week remotely?

A Virtual Customer Service Representative can earn $1000 or more weekly by working multiple shifts, gaining experience, and handling high-volume or specialized accounts. Increasing your hourly rate through certifications or advanced skills and working for multiple clients or companies can also help reach this income level.

What jobs pay 4000 a week without a degree?

A Virtual Customer Service Representative can potentially earn around $4,000 weekly through high-volume call handling, performance bonuses, and remote work setups. Achieving this income typically requires strong communication skills, experience, and sometimes specialized training or certifications, but a formal degree is not always necessary.
What are the most commonly searched types of Customer Service Representative jobs in Springfield, MO? The most popular types of Customer Service Representative jobs in Springfield, MO are:
What are popular job titles related to Virtual Customer Service Representative jobs in Springfield, MO? For Virtual Customer Service Representative jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Springfield, MO look for? The top searched job categories for Virtual Customer Service Representative jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Virtual Customer Service Representative jobs? Cities near Springfield, MO with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Springfield, MO as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,560 per year, or $17.1 per hour.
Customer Service Representative

Customer Service Representative

Regal Plastic

Springfield, MO • On-site

$16 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Build your career, not just your resume.
For more than 70 years, Regal Plastic has been a trusted leader in distributing and fabricating plastic products that power industries across the U.S. Now we're looking for a Customer Service Representative who's ready to grow with us and be the face of our Springfield branch.
This isn't a high-turnover call center job. You'll be building relationships with long-standing business customers, supporting sales teams, and learning a niche industry that offers room to advance.
What You'll Do
  • Support existing business accounts with quotes, bids, and order follow-ups.
  • Answer and resolve customer calls and emails with accuracy and speed.
  • Enter orders and track shipments to ensure on-time delivery.
  • Partner with sales and management to identify new opportunities.
  • Be the customer's voice inside our company.

Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday.
What We Offer
  • Starting pay $16.00 - $20.00 / hour DOE
  • Full benefits: Medical, Dental, Vision, Life, LTD, 401(k) w/ match
  • Paid time off and paid holidays
  • Paid training in the plastics industry-technical knowledge included

What We're Looking For
  • Excellent communicator with strong problem-solving skills.
  • Organized multitasker who thrives in a fast-paced office/warehouse support role.
  • Positive, team-focused attitude.
  • High school diploma (or equivalent).
Ready to grow with Regal Plastic?
Apply today and take the first step toward a career with stability, growth, and impact.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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