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Virtual Customer Service Representative Jobs in Orem, UT

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service RepresentativeIntroCustomer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Just Right Air

Customer Service Representative

Sandy, UT · On-site

$15.25 - $20.75/hr

The Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might ...

Crash Champions

Customer Service Rep

Midvale, UT

$15 - $20.50/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

Crash Champions

Customer Service Rep

Draper, UT

$15 - $20.25/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process. This position requires a high level of ...

FatCats

Customer Service Representative

Bluffdale, UT · On-site

$12 - $13/hr

As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes, and handle ...

FatCats

Customer Service Representative

Provo, UT · On-site

$15.25 - $20.50/hr

As a Customer Service Representative (CSR), your job is to make sure our guests have a great time from start to finish. You'll run a cash register, clean, grab bowling shoes, fetch prizes, and handle ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Orem, UT

Virtual Customer Service Representative information

See Orem, UT salary details

$8

$16

$23

How much do virtual customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual customer service representative in Orem, UT is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.17 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Orem, UT?

The most popular types of Customer Service Representative jobs in Orem, UT are:

What are popular job titles related to Virtual Customer Service Representative jobs in Orem, UT?

For Virtual Customer Service Representative jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Orem, UT look for?

The top searched job categories for Virtual Customer Service Representative jobs in Orem, UT are:

What cities near Orem, UT are hiring for Virtual Customer Service Representative jobs?

Cities near Orem, UT with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Orem, UT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,990 per year, or $16.3 per hour.

Virtual CSR Apprentice - No Experience Required

Globe Life American Income Division

Lehi, UT • Remote

$15 - $20.50/hr

Full-time

Medical, Life

Re-posted 2 days ago

Job description

Join AO - Where History Meets Opportunity!
Company: AO (American Income Division)
Location: 100% Remote - U.S. Residents Only
March 2023 marked a record-breaking milestone for AO-achieving the biggest weekly, monthly, and quarterly growth in company history. As we continue expanding at an incredible pace, we're seeking driven, motivated individuals ready to become part of this exciting journey.
At AO, success is built through teamwork, mentorship, integrity, and purpose. We provide world-class training, ongoing support, and meaningful advancement opportunities within a culture that recognizes achievement and encourages professional growth.
Requirements • Responsibilities • Rewards
Work-From-Home Stability
Enjoy the flexibility and convenience of a reliable, fully remote position designed to support work-life balance.
Continuous Learning & Development
Participate in virtual workshops, mentorship programs, and leadership training designed to accelerate your personal and professional growth.
Weekly Pay + Performance Bonuses
Receive consistent weekly pay with additional bonuses tied to performance and results.
Union Representation & Support
Benefit from union-backed protection and representation designed to support your long-term stability and success.
Comprehensive Benefits
  • Life insurance coverage, including accidental death benefits
  • Medical reimbursement program
  • Access to additional company-supported benefits and resources
Career Growth Opportunities
Gain access to industry-leading mentorship, advanced technology, leadership development, and clear advancement paths within the organization.
Incentives & Recognition
Qualify for leadership conventions, incentive trips, retreats, and recognition events that celebrate top performance and team success.
What You'll Do
  • Communicate with clients through phone and Zoom appointments
  • Build strong client relationships through exceptional customer service
  • Educate clients on available benefits and coverage options
  • Assist with enrollment and onboarding processes
  • Participate in ongoing training and leadership development opportunities
  • Contribute to a positive, growth-oriented remote team culture
What We're Looking For
  • Strong communication and interpersonal skills
  • Positive, professional, and coachable attitude
  • Self-motivated individuals who thrive in a remote environment
  • Goal-oriented mindset with a strong work ethic
  • Customer service or client-facing experience is helpful, but not required
The Interview Process
To support community wellness and convenience, all interviews are conducted virtually through Zoom video conferencing.
Be Part of Something Extraordinary
If you're ready to grow with a company where opportunity, mentorship, and success are part of the culture, we encourage you to apply today.
👉 Submit your resume and compensation expectations to take the next step toward a rewarding remote career with AO.

Apply