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Virtual Customer Service Representative Jobs in Georgetown, SC

Mister Sparky

Client Care Representative

Myrtle Beach, SC · On-site

$15 - $18/hr

A customer service representative, or CSR, will act as a liaison, provide product/services ... Our training programs include Technical Training, Virtual technical training, communications, sales ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Georgetown, SC

Virtual Customer Service Representative information

See Georgetown, SC salary details

$9

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$25

How much do virtual customer service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for virtual customer service representative in Georgetown, SC is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.42 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Georgetown, SC?

The most popular types of Customer Service Representative jobs in Georgetown, SC are:

What are popular job titles related to Virtual Customer Service Representative jobs in Georgetown, SC?

For Virtual Customer Service Representative jobs in Georgetown, SC, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Georgetown, SC look for?

The top searched job categories for Virtual Customer Service Representative jobs in Georgetown, SC are:

What cities near Georgetown, SC are hiring for Virtual Customer Service Representative jobs?

Cities near Georgetown, SC with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you

Customer Service Representative - Bilingual

Little River Medical Center, Inc.

Myrtle Beach, SC • On-site

$12.25 - $15.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

CUSTOMER SERVICE REPRESENTATIVE
Bilingual English/Spanish Required
South Strand Office Location
JOB SUMMARY
Under the direct supervision of the Front Office Supervisor the Customer Service Representative is responsible for front office day-to-day activities including answering phones, scheduling appointments, registration of patients, collection of patient payments, filing charts, pulling charts for lab and x-ray reports and other customer service representative duties as requested. This position is specifically looking for a Bilingual English/Spanish applicant looking for Full-Time status.
WHY LRMC:
Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Greets patients, staff, and visitors in a pleasant, professional manner.
  • Demonstrates the ability to establish and maintain effective, productive relations with co-workers, supervisors, patients, and the public.
  • Daily appointment scheduling, answers incoming calls, makes patient appointment reminder calls, retrieval of medical records.
  • Maintains a neat/well organized work area. Responsible for maintaining an adequate amount of supplies.
  • Files charts on a daily basis. Pull charts for the next day.
  • Keep medical records room and front office in neat order.
  • Registers and/or updates patient demographic information into the patients account system on a daily basis.
  • Enters patient encounter data (charges) into the patient accounting system at the end of the patient visit on a daily basis.
  • Collects and enters patient payments.
  • Maintains an accurate daily patient activity report which includes a record of scheduled, no-show, re-scheduled and canceled patient appointments and provides a monthly activity report to the supervisor.
  • Reconciles, on a daily basis total charges and total collections entered to the patient accounting system to actual cash collection and patient encounter forms and prepares daily bank deposit.
  • Certification and/or re-certification of patients who qualify for sliding fee (SFS) based upon established criteria.
  • Ability to display flexibility as patient flow changes.
  • Attends all in-service training as required.
  • Maintains patient confidentiality at all times.
  • Maintains Center confidentiality and Code of Compliance per policy.
  • Performs other duties, as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
  • High School diploma or GED
  • Customer Service Experience is a plus.
  • Bilingual English/Spanish Required.
LRMC offers benefits such as:
  • Medical, Vision amp; Dental insurance.
  • Employer matched 403B Retirement Plan.
  • Paid Vacation time, Sick time, amp; Holiday's. As well as paid qualifying Administrative Leave.
  • Employer Paid Health Benefits: Life / AD amp;D Policies, Short/Long Term Disability, and a Employee Assistant Plan.

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