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Virtual Customer Service Representative Jobs in Fishers, IN

AYS

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our clients. You will serve as the main point of contact for all customer ...

Leidos

Customer Service Representative

Indianapolis, IN · On-site

$19.42/hr

Leidos is seeking full-time Customer Service Representatives at our FHA Resource Center in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban ...

FastSigns

Customer Service Representative

Indianapolis, IN · On-site

$18 - $25/hr

Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

FastSigns

Customer Service Representative

Indianapolis, IN · On-site

$18 - $25/hr

Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Fishers, IN

Virtual Customer Service Representative information

See Fishers, IN salary details

$9

$17

$25

How much do virtual customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for virtual customer service representative in Fishers, IN is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.57 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Fishers, IN?

The most popular types of Customer Service Representative jobs in Fishers, IN are:

What are popular job titles related to Virtual Customer Service Representative jobs in Fishers, IN?

For Virtual Customer Service Representative jobs in Fishers, IN, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Fishers, IN look for?

The top searched job categories for Virtual Customer Service Representative jobs in Fishers, IN are:

What cities near Fishers, IN are hiring for Virtual Customer Service Representative jobs?

Cities near Fishers, IN with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Fishers, IN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,596 per year, or $17.6 per hour.

Customer Service Representative / CSR

Summers Plumbing Heating & Cooling

Greenfield, IN

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Summers Plumbing Heating & Cooling rating

7.2

Company rating: 7.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

153rd of 283 rated repair and maintenance companies

Job description

Summers Plumbing Heating & Cooling out of Greenfield, IN is recruiting a full-time experienced Customer Service Representative / CSR who can easily provide an out-of-this-world customer service experience in a fast-paced environment. Do you have exceptional communication skills? Can you do whatever it takes to make our customers happy? If yes, keep reading!

This position must be available to work shifts from 7 am - 5 pm. Pay for the position starts at $17/hour and up depending on experience. You will enjoy stellar benefits that include health insurance, vision, dental, life insurance, and a company-matched 401(k) plan! We also have fun trips, monthly company-sponsored activities, and a great team atmosphere! If this is the opportunity for you, apply now!


ABOUT SUMMERS OF GREENFIELD

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company, and they have true leaders
who appreciate their team members, which allows our company to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!


A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE / CSR

You arrive each day ready to ensure that our clients are heard and receive the best customer service possible, as a Customer Service Representative / CSR. You love that you spend most of your day in an office environment on the phone or computer. The first duty you have is to answer incoming client phone calls by the third ring and as well as make outbound calls. Besides providing customer service, you complete various other tasks as assigned. At the end of the day, you feel good about ensuring that our clients are satisfied, all parties are well-informed, and everything runs smoothly!


QUALIFICATIONS

  • Basic computer skills
  • Familiarity with Microsoft Office Excel and Word (a plus!)
  • Strong verbal communication skills

Are you a talented multitasker who can sound professional yet helpful on the phone? Are you detail-oriented, outgoing, organized, and friendly? Are you a self-motivated and adaptable individual who can work independently? If so, you're the Customer Service Representative / CSR that we've been searching for!


ARE YOU READY TO JOIN OUR TEAM?

Are you a team player who is looking for a solid team to join? If yes, complete our initial 3-minute, mobile-friendly application so that we can review your information. We can't wait to meet you!


Location: 46140

What Summers Plumbing Heating & Cooling employees say

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