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Virtual Customer Service Representative Jobs in Dallas, GA

AO Globe Life

VIRTUAL Customer Service

Atlanta, GA · On-site +1

$14.50 - $18.25/hr

Weekly virtual workshops * Leadership conventions * Ongoing coaching * Advanced technology and ... Performance awards What You'll Do As a Remote Benefits Representative, you'll: * Meet with clients ...

AO Globe Life

VIRTUAL Customer Service

Atlanta, GA · On-site

$14.50 - $18.25/hr

Weekly virtual workshops * Leadership conventions * Ongoing coaching * Advanced technology and ... Performance awards What You'll Do As a Remote Benefits Representative, you'll: * Meet with clients ...

New

Ail

VIRTUAL Customer Service

Atlanta, GA · On-site

$14.50 - $18.25/hr

Weekly virtual workshops * Leadership conventions * Ongoing coaching * Advanced technology and ... Performance awards What You'll Do As a Remote Benefits Representative, you'll: * Meet with clients ...

New

dbi

Customer Service Representative

Kennesaw, GA

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

PostNet

Customer Service Representative

Atlanta, GA · On-site

$14/hr

Flexible schedule Customer Service Representative Location: 1700 Northside Dr. NW., Ste A7, Atlanta ... Sort and manage virtual mailbox mail Qualifications * Excellent customer service skills * Strong ...

PostNet

Customer Service Representative

Atlanta, GA · On-site

$14/hr

Flexible schedule Customer Service Representative Location: 1700 Northside Dr. NW., Ste A7, Atlanta ... Sort and manage virtual mailbox mail Qualifications * Excellent customer service skills * Strong ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Dallas, GA

Virtual Customer Service Representative information

See Dallas, GA salary details

$8

$16

$24

How much do virtual customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for virtual customer service representative in Dallas, GA is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.89 per hour, depending on experience, location, and employer.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What does a virtual customer service representative do?

A virtual customer service representative handles customer inquiries, provides support, and resolves issues remotely via phone, email, or chat. They use communication skills and customer management tools to assist clients and ensure satisfaction, often working from home or a remote location.

How to become a virtual customer service representative?

To become a virtual customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience in customer service and proficiency with tools like live chat or CRM software; some roles may also require specific certifications or training programs. Having a quiet workspace and reliable internet connection is essential for remote work in this role.
What are the most commonly searched types of Customer Service Representative jobs in Dallas, GA? The most popular types of Customer Service Representative jobs in Dallas, GA are:
What are popular job titles related to Virtual Customer Service Representative jobs in Dallas, GA? For Virtual Customer Service Representative jobs in Dallas, GA, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Representative jobs in Dallas, GA look for? The top searched job categories for Virtual Customer Service Representative jobs in Dallas, GA are:
What cities near Dallas, GA are hiring for Virtual Customer Service Representative jobs? Cities near Dallas, GA with the most Virtual Customer Service Representative job openings:
Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Dallas, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,322 per year, or $17 per hour.

VIRTUAL Customer Service

AO Globe Life

Atlanta, GA • On-site, Remote

$14.50 - $18.25/hr

Full-time

Medical, Life

Posted 4 days ago

Job description

Ignite Your Career with AO Globe Life
100% Remote | Flexible Schedule | Performance-Based Growth
Build a Career Where Your Potential Has No Limits
Are you ready to take control of your future with a career that rewards ambition, supports professional growth, and offers the flexibility to work from anywhere?
AO Globe Life is expanding, and we're looking for motivated, goal-oriented individuals who are eager to build a rewarding long-term career while helping protect working families across North America.
Whether you're starting fresh or looking for a new opportunity, we provide the training, mentorship, and support to help you succeed in a fully remote environment.
Why Join AO Globe Life?
🌎 Work From Home Flexibility
Enjoy the freedom of working remotely while creating a schedule that supports your lifestyle and personal goals.
📚 Industry-Leading Training & Mentorship
No prior insurance experience? No problem. Receive comprehensive onboarding, one-on-one coaching, and ongoing mentorship from experienced leaders committed to your success.
💰 Weekly Pay + Performance Bonuses
Earn weekly compensation with opportunities for bonuses, incentives, residual income, and career advancement based on your performance.
♥ Comprehensive Benefits
Eligible representatives may receive:
  • Company-supported life insurance
  • Accidental death coverage
  • Health insurance reimbursement
  • Leadership development opportunities
🤝 Union-Supported Environment
Work within a supportive, union-backed structure focused on professionalism, collaboration, and long-term success.
📈 Professional Development
Continue growing through:
  • Weekly virtual workshops
  • Leadership conventions
  • Ongoing coaching
  • Advanced technology and digital tools
  • Career advancement opportunities
Incentive Trips & Recognition
Top performers may qualify for:
  • Leadership retreats
  • Incentive travel
  • Recognition programs
  • Team-building events
  • Performance awards
What You'll Do
As a Remote Benefits Representative, you'll:
  • Meet with clients through scheduled Zoom and phone consultations
  • Educate families on supplemental benefit programs
  • Help clients choose solutions that fit their needs
  • Build lasting client relationships through exceptional service
  • Participate in ongoing training and professional development
  • Work independently while collaborating with a supportive remote team
What We're Looking For
Successful candidates typically demonstrate:
🚀 Coachability
A willingness to learn, grow, and apply new skills through mentorship and training.
🌟 Positive Attitude
A professional, energetic mindset with a genuine desire to help others.
💪 Strong Work Ethic
Self-motivated individuals who take ownership of their goals and consistently strive for excellence.
🤝 Excellent Communication Skills
Ability to build trust, explain information clearly, and develop strong client relationships.
📈 Growth Mindset
Adaptable professionals who embrace feedback, continuous learning, and personal development.
No previous insurance experience is required. We value integrity, coachability, professionalism, and a commitment to helping others succeed.
Minimum Requirements
  • Must be legally authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based computer with webcam
  • Professional workspace suitable for virtual meetings
  • Ability to obtain any required state insurance licensing (licensing guidance provided)
About AO Globe Life
For more than 70 years, AO Globe Life has proudly served working families by partnering with labor unions, credit unions, veteran organizations, and associations across North America.
Our remote-first culture is built on mentorship, opportunity, integrity, and performance-providing individuals with the tools and support needed to build meaningful, long-term careers.
Ready to Ignite Your Career?
If you're looking for a career where your effort is recognized, your growth is supported, and your success is truly in your hands, we'd love to hear from you.
Submit your resume and compensation expectations to be considered.
All interviews are conducted virtually via Zoom for your convenience and accessibility.
Work remotely. Grow confidently. Build a future without limits.

Apply