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Virtual Customer Service Representative Jobs in Atlanta, GA

AO Globe Life

VIRTUAL Customer Service

Atlanta, GA · On-site +1

$14.50 - $18.25/hr

Weekly virtual workshops * Leadership conventions * Ongoing coaching * Advanced technology and ... Performance awards What You'll Do As a Remote Benefits Representative, you'll: * Meet with clients ...

Ail

VIRTUAL Customer Service

Atlanta, GA · On-site

$14.50 - $18.25/hr

Weekly virtual workshops * Leadership conventions * Ongoing coaching * Advanced technology and ... Performance awards What You'll Do As a Remote Benefits Representative, you'll: * Meet with clients ...

dbi

Customer Service Representative

Kennesaw, GA

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

GA130

Customer Service Representative

Atlanta, GA

$14/hr

Employee discounts Customer Service Representative Location: 285 W. Wieuca Rd NE, Atlanta, GA 30342 ... Sort and manage virtual mailbox mail Qualifications * Excellent customer service skills * Strong ...

PostNet

Customer Service Representative

Atlanta, GA · On-site

$14/hr

Employee discounts Customer Service Representative Location: 285 W. Wieuca Rd NE, Atlanta, GA 30342 ... Sort and manage virtual mailbox mail Qualifications * Excellent customer service skills * Strong ...

PostNet

Customer Service Representative

Atlanta, GA · On-site

$14/hr

Flexible schedule Customer Service Representative Location: 1700 Northside Dr. NW., Ste A7, Atlanta ... Sort and manage virtual mailbox mail Qualifications * Excellent customer service skills * Strong ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Atlanta, GA

Virtual Customer Service Representative information

See Atlanta, GA salary details

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How much do virtual customer service representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for virtual customer service representative in Atlanta, GA is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Atlanta, GA?

The most popular types of Customer Service Representative jobs in Atlanta, GA are:

What are popular job titles related to Virtual Customer Service Representative jobs in Atlanta, GA?

For Virtual Customer Service Representative jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Atlanta, GA look for?

The top searched job categories for Virtual Customer Service Representative jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Virtual Customer Service Representative jobs?

Cities near Atlanta, GA with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,598 per year, or $18.1 per hour.

Virtual Assistant - Customer Service Rep

Staff Financial Group

Atlanta, GA • On-site

$15.50 - $21/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Virtual Assistant - Customer Service Rep - Philippines 8:30am-5:00pm EST Full Time Your Role: As a Virtual Customer Service Representative, you'll be the heart and voice of our company, ensuring every customer interaction is handled with warmth, professionalism, and efficiency. Your role is crucial in maintaining our reputation as a caring and reliable provider in the lifesaving industry.

Key Responsibilities:

Processing orders, servicing customers. Build relationships with customers and exceed expectations. Receive incoming calls, answer product and service questions. Greet all incoming calls warmly. Take orders over the phone. Maintain customer records. Resolve product or service issues. Contribute to a team effort by accomplishing various tasks as needed. What We Look For: Positive can-do attitude, team player. Exceptional interpersonal skills with a customer-oriented approach. Customer oriented and ability to adapt/respond to different types of clients. Ability to multi-task, prioritize and manage time effectively.

What We Offer:

Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and collaborative work environment. Our Promise: Join us, and you'll have the opportunity to make a real difference. Not only will you be part of a team that values your contribution, but you'll also be playing a role in a company that's dedicated to saving lives. We offer a supportive work environment where you can grow both personally and professionally.

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