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Virtual Customer Service Representative Jobs in Converse, TX

BCforward

Customer Service Rep

San Antonio, TX

$12.59/hr

Customer Service Rep 0-12 month(s) SAN ANTONIO TX 78249 $12.59/hr on w2 The Customer Service Rep receives calls and emails from clients as the initial point of contact for inquiries regarding HR ...

Arrow Glass Industries

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Customer Service Representative CSR

Schertz, TX · On-site

$16 - $18/hr

Arrow Glass Industries in San Antonio, TX, a residential, multi-family, and commercial glass company, is in search of a Customer Service Representative. Must be able to multi-task, with attention to ...

Jill Frisch

Customer Service Representative

San Antonio, TX

$14.50 - $19.50/hr

Customer Service Representative Company Overview: Jill Frisch & Freeze MiniMart is a growing convenience store chain that prides itself on providing exceptional customer service and a wide selection ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Converse, TX

Virtual Customer Service Representative information

See Converse, TX salary details

$8

$17

$24

How much do virtual customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for virtual customer service representative in Converse, TX is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.99 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Converse, TX?

The most popular types of Customer Service Representative jobs in Converse, TX are:

What are popular job titles related to Virtual Customer Service Representative jobs in Converse, TX?

For Virtual Customer Service Representative jobs in Converse, TX, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Converse, TX look for?

The top searched job categories for Virtual Customer Service Representative jobs in Converse, TX are:

What cities near Converse, TX are hiring for Virtual Customer Service Representative jobs?

Cities near Converse, TX with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Converse, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,504 per year, or $17.1 per hour.

Virtual Customer Service Representative 100% WORK FROM HOME + Benefits

OneSupport, Inc.

San Marcos, TX • On-site, Remote

$12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

OneSupport rating

6.4

Company rating: 6.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

30th of 72 rated call and contact centers

Job description

Hey there, are you looking for an awesome 100% work-from-home opportunity? Look no further because OneSupport is hiring Customer Service Representatives!
As part of our team, you'll enjoy lots of perks! Starting from day one of training, you will earn $12/hour. And after 90 days, you will have the opportunity to use Paid Time Off (PTO) - which starts accruing on day one.
There's also plenty of room for growth in our organization. We're committed to promoting exclusively from within, meaning that if you're the kind of person who's willing to work hard and go the extra mile, you'll have ample opportunities to advance your career and take on new challenges.
We offer benefits too! Depending on your employment status, you may qualify for medical, dental, vision, life insurance, and even 401k with matching.
Plus, we'll provide you with the paid training you need to succeed in your new role.
What exactly will you be doing in this new role, you ask? As a detail-oriented customer service representative, you can take pride in your work as you follow up on client cases, ensuring that our customers receive the support they deserve. Let your passion for helping others shine through. It's a challenging role, but one that's incredibly rewarding - you'll be making a genuine difference in the lives of people who rely on our services every day.
To be considered for this position, you'll need a computer running an authentic/validated/native copy of Windows 11, a USB headset and webcam, and at least one 15" or larger monitor. Your internet speed should be at least 2 Mbps download and 1 Mbps upload, and a direct Ethernet connection is preferred.
In addition to having tech and customer service skills, you'll also need to be able to sit for extended periods of time, have manual dexterity, and type at a rate of 40 WPM with 80% accuracy. A job like this also requires a quiet and distraction-free workspace.
Currently, we can only hire applicants who are located in the beautiful states of Alabama, Arkansas, Florida*, Idaho, Kansas, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia*, and Wisconsin. If you call one of these states home, we would love to hear from you.
Come join the OneSupport team and start a new career from the comfort of your own home! Discover just how far your passion and determination can take you!
Job Types: Full-time, Part-time
Salary: $12.00 per hour
*Residents of Florida (if hired) will be offered $13 per hour per state law.
*Residents of Virginia (if hired) will be offered $12.41 per hour per state law.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Shift:
  • Day shift
  • Evening shift
  • Night shift

Weekly day range:
  • Weekend availability

Work setting:
  • Remote

Application Question(s):
  • Are you flexible on your availability for example Open to both day shift (AM) and night shift (PM) with/without a preference?

Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: Remote
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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