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Virtual Customer Service Representative Jobs in Maine

DOGHOUSE INC

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

Full-Time Customer Service Representative Are you outgoing? Do you love helping people? Do you thrive in a team atmosphere? Well, we have a job for you at Dog House! We are looking for a full-time, ...

Dog House

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

Full-time Customer Service Representative Are you outgoing? Do you love helping people? Do you thrive in a team atmosphere? Well, we have a job for you at Dog House! We are looking for a full-time, ...

Dog House

Customer Service Representative

Brunswick, ME

$16.25 - $22.25/hr

Full-time Customer Service Representative Are you outgoing? Do you love helping people? Do you thrive in a team atmosphere? Well, we have a job for you at Dog House! We are looking for a full-time, ...

Dog House

Customer Service Representative

Brunswick, ME

$16.25 - $22.25/hr

Full-time Customer Service Representative Are you outgoing? Do you love helping people? Do you thrive in a team atmosphere? Well, we have a job for you at Dog House! We are looking for a full-time, ...

Agren

Customer Service Rep

Auburn, ME · On-site

$17.25 - $23.50/hr

Customer Service Representative To provide an exemplary experience for our customers with service scheduling needs, as well as all facets of the service department. All Customer Service ...

New

PDQ Door

Customer Service Representative

Waterville, ME · On-site

$16 - $21.75/hr

Customer Service Representative Reports to: Branch Manager Job Type: Full-Time Location: Waterville, ME Come join our team and open the door to an amazing career at PDQ Door Company! We have an ...

PDQ Doors

Customer Service Representative

Waterville, ME · On-site

$16 - $21.75/hr

Customer Service Representative Reports to: Branch Manager Job Type: Full-Time Location: Waterville, ME Come join our team and open the door to an amazing career at PDQ Door Company! We have an ...

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All JobsCustomer Service Representative JobsVirtual Customer Service Representative JobsVirtual Customer Service Representative Jobs in Maine

Virtual Customer Service Representative information

See Maine salary details

$9

$18

$26

How much do virtual customer service representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for virtual customer service representative in Maine is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What is a virtual customer service representative?

A Virtual Customer Service Representative is a professional who assists customers remotely, typically by phone, email, chat, or video call. They handle inquiries, resolve complaints, process orders, and provide information about products or services from a location outside of a traditional office, often working from home. This role requires strong communication skills, patience, and the ability to use various digital tools. Virtual representatives are essential for companies that want to offer support across different time zones and reduce overhead costs. The job often involves flexible hours and may require familiarity with customer service software.

What are the key skills and qualifications needed to thrive as a virtual customer service representative?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and help desk systems is often required. Patience, active listening, and adaptability are standout soft skills for building rapport and resolving customer issues remotely. These skills are essential for delivering high-quality service, maintaining customer satisfaction, and efficiently handling inquiries in a virtual environment.

How do virtual customer service representatives typically manage communication and collaboration with remote team members?

Virtual Customer Service Representatives often use a variety of digital tools, such as instant messaging platforms, video conferencing, and shared documentation systems, to stay connected with their team. Regular check-ins and virtual meetings are essential for discussing customer concerns, sharing updates, and collaborating on solutions. This structure helps maintain a supportive work environment and ensures consistent service quality, even when working from different locations.

What is the difference between Virtual Customer Service Representative vs Customer Support Specialist?

AspectVirtual Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product info, follow-up

The Virtual Customer Service Representative and Customer Support Specialist roles share similar credentials and work environments, often involving remote work and customer interaction. However, the Virtual Customer Service Representative typically focuses more on handling inquiries and order processing remotely, while the Customer Support Specialist may have a broader scope including technical support and detailed problem resolution across various industries.

What are the most commonly searched types of Customer Service Representative jobs in Maine?

The most popular types of Customer Service Representative jobs in Maine are:

What are popular job titles related to Virtual Customer Service Representative jobs in Maine?

For Virtual Customer Service Representative jobs in Maine, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Representative jobs in Maine look for?

The top searched job categories for Virtual Customer Service Representative jobs in Maine are:

What cities in Maine are hiring for Virtual Customer Service Representative jobs?

Cities in Maine with the most Virtual Customer Service Representative job openings:

Virtual Customer Service Representative jobs near you
Infographic showing various Virtual Customer Service Representative job openings in Maine as of August 2026, with employment types broken down into 100% Full Time. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $37,854 per year, or $18.2 per hour.

Customer Service Rep (CSR)

LaPlante Electric Inc.

Scarborough, ME • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

LaPlante Electric Inc. in Scarborough, ME is calling all energetic and organized Customer Service Rep (CSR) to apply to join our amazing office team full-time! This is a 100% in-office position.
WHY YOU SHOULD JOIN OUR TEAM
We are an established electrical company that invests in our team and offers real opportunities for career growth. This Customer Service Rep (CSR) position works a full-time, flexible schedule based on the applicant's needs. This office position earns a competitive wage of $22 - $24/hour. We provide our customer service/office team with generous benefits and perks, including health, dental, vision, disability, supplemental and life insurance, a 401(k) with match, paid time off (PTO), paid training, paid holidays, tuition reimbursement, professional development assistance, pie on Thanksgiving, and the potential for overtime work at 1.5 times the hourly rate. We also make it easy to apply. If we have your attention, please continue reading!
ABOUT LAPLANTE ELECTRIC INC.
We are a Maine-based family-run company that specializes in electrical services and installations including standby generator and ductless heat pump services. In 1974, Mike LaPlante started this business with only one pickup truck and his work ethic. Since 1974, technology has developed, and our team has grown. We provide quality services, but also value fairness, respect, and honesty. From 24/7 customer service to emergency night or weekend service, we want our clients to be happy. Every day we strive to exceed expectations and serve our community!
We recognize that relationships are a two-way street and that having happy and grateful team members is the way to bring world-class service to our customers. This is why we take care of our staff! For our amazing team, we offer an excellent benefits package, opportunities for advancement, and a fun, engaging work environment.
ARE YOU A GOOD FIT?
We are looking for someone who is motivated to do quality work and further their career as a Customer Service Rep (CSR). Ask yourself: Do you enjoy helping others? Are you organized and detail-oriented? Would you like to join a company that truly invests in its employees? If so, we want to meet you!
WHAT WE NEED FROM YOU
As a Customer Service Rep (CSR), you are essential to our electrical services as a client-facing employee! You warmly greet all customers, both by phone and in-person as well as stay in touch with them throughout the project process so they are always well-informed and up-to-date. As a helpful individual, you assist the owners in special customer service-related projects and provide coverage for service, project, and other client experience personnel who is extremely busy or on vacation. You manage client inquiries in a timely manner, respond to social media inquiries, and keep our files updated and organized. You feel good about keeping our clients informed and happy!
If you can do this and meet the following requirements, apply today!
  • 2+ years of customer service experience
  • A love for assuring customer happiness
  • A happy and optimistic attitude and disposition

APPLY NOW FOR OUR ELECTRICAL OFFICE TEAM
Do you have fantastic communication skills? Are you able to work in a fast-paced environment efficiently and effectively? Can you work well with a team? Do you manage your time effectively and prioritize tasks accordingly? If you answered yes, apply now using our initial quick and easy mobile-optimized application.
Location: 04074

Apply