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Entry Level Customer Service Representative Jobs in Maine

DOGHOUSE INC

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

Full-Time Customer Service Representative Are you outgoing? Do you love helping people? Do you thrive in a team atmosphere? Well, we have a job for you at Dog House! We are looking for a full-time, ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Maine

Entry Level Customer Service Representative information

See Maine salary details

$9

$18

$26

How much do entry level customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level customer service representative in Maine is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Maine?

The most popular types of Customer Service Representative jobs in Maine are:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 3% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,854 per year, or $18.2 per hour.

Customer Service Representative

Maine Insurance Agents Association

Bar Harbor, ME • On-site

$19 - $21/hr

Full-time

Medical, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Health insurance
  • Paid time off
  • Vision insurance

Company Overview - Lynam Insurance has proudly served the people of Bar Harbor, Maine and greater Hancock County area with all of their insurance needs for over 134 years.
Job Description:Are you ready to start a rewarding career where you can make a real difference in your community? At The Lynam Agency, we believe great service starts with great people. We're looking for an enthusiastic, dedicated individual to join our team as an Entry-Level Customer Service Representative, on track to become a licensed insurance agent to serve our clients. You won't just be answering calls-you'll be a trusted guide, helping people understand their insurance needs and navigate important decisions. This is your chance to learn about the insurance industry from the ground up, while building genuine connections and providing top-notch service to our clients. If you have a knack for communication, a passion for helping others, and a commitment to learning and growing, this could be the perfect opportunity for you! We are looking for a candidate with experience providing customers with unmatched, personalized service that elevates the client experience. Come grow with us and become an integral part of a company that truly cares about its community. This position is on-site, and no remote work is available.
Responsibilities:
  • Provide friendly and professional service beyond the client's expectations.
  • Self-starter who is able to take on new responsibilities
  • Data entry, management of agency files, and attention to detail.
  • General office support for all departments.
  • Efficiently navigate client billing inquiries to provide accurate information, and complete billing transactions with precision.
  • Answer incoming phone calls, greet walk-in clients and assist or direct clients to appropriate sources.

Qualifications:
  • High school diploma or equivalent; bachelor's degree in business, finance, or a related field preferred.
  • Experience in a customer service or role, delivering high quality service.
  • State Insurance License or commitment to obtain your license upon hiring.
  • Strong interpersonal and communication skills.
  • Comfort with sales processes and general understanding of sales technique.
  • Proficiency with computer systems and willingness to learn new programs.
  • Ability to handle multiple clients and tasks in a fast-paced environment.
  • Willingness to attend ongoing training and professional development opportunities.
  • Ability to arrive on time and be dependable for a 40-hour work week commitment.
  • Ability to work independently and as part of a close-knit team
  • A positive and professional demeanor.
  • A genuine desire to help others and solve problems.

Benefits/Perks:
  • Paid Time Off (PTO)
  • 401K
  • Health insurance
  • Cancer Care Insurance
  • Life Insurance
  • Vision Care Insurance
  • Long Term Disability Insurance
  • Average 11 Paid Holidays

Compensation: $19.00 - $21.00 per hour
Becoming an Insurance Professional
Insurance Professionals go by many names: Brokers, Underwriters, Claims Representatives, Adjusters, Actuaries, etc. No matter the name, what they all have in common is a calling to help prepare people for the future.
As there is an upcoming worker shortage in the Insurance industry, the demand for Insurance Professionals is growing every day! Is this career right for you?

Apply