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Virtual Customer Service Manager Jobs in Seattle, WA

Customer Service Manager

Issaquah, WA · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager

Issaquah, WA · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

... CRM and consistently providing accurate and complete information on the requested topic. * High ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

Customer Service Manager Department: Customer Service Reports to:Director of Operations This position is responsible for all day-to-day operations of the Customer Service Department.This position ...

Customer Service Manager

Fife, WA · On-site

$85K - $95K/yr

The Role As the Customer Service Manager at BPI Medical, you own the day-to-day operations of the Customer Service Department: the team our hospital, medical clinic, and medical facility clients ...

Customer Service Manager

Everett, WA · On-site

$72K - $130K/yr

Manage teams/supervisors and ensure all SLAs & MBOs are met. * Work closely with other departments ... Multiple function customer service and leadership experience * Epic experience Soft Skills:

Customer Service Manager

Everett, WA · On-site

$72K - $130K/yr

Manage teams/supervisors and ensure all SLAs & MBOs are met. * Work closely with other departments ... Multiple function customer service and leadership experience * Epic experience Soft Skills:

Customer Service Manager

Everett, WA · On-site

$72K - $130K/yr

Manage teams/supervisors and ensure all SLAs & MBOs are met. * Work closely with other departments ... Multiple function customer service and leadership experience * Epic experience Soft Skills:

Service Manager

Renton, WA · On-site

$21.57 - $24/hr

Opportunity for advancement Service Manager The role of the Service Manager is to manage and direct ... Explain service recommendations and options to customers * Pitch in when there is a staffing ...

Service Manager

Kent, WA · On-site

$90 - $130/hr

This position oversees service technicians, dispatch coordination, customer relationships, service ... The Service Manager ensures that all service work is completed safely, efficiently, profitably, and ...

Will interact with all employees and other department managers, customers, and vendors. Managers ... service disputes Control and evaluate department P & L, including capital expenditures Interact ...

Service Manager

Puyallup, WA · On-site

$80 - $104/hr

Cintasis seeking a Service Manager to directly manage our customer facing Service team. Responsibilitiesinclude hiring and performance management; managing the overall performance of a team ...

We have learned the best way to make sure our customers are taken care of, is to take care of our ... The service manager is responsible for the customer sensitive, efficient, and profitable operation ...

... customers, and lead teams in a fast-paced environment? We are looking for a Senior Service Manager ... to lead our service department and help grow our repair and maintenance operations. This is a key ...

Service Manager

Seattle, WA · On-site

$120 - $160/hr

Strong communication, customer service, and problem-solving skills Preferred Qualifications ... Experience managing emergency response and leak service programs * Experience with ERP, CRM, or ...

Service Manager

Renton, WA · On-site

$21.57 - $24/hr

Explain service recommendations and options to customers * Pitch in when there is a staffing ... will be made by the management of this franchisee. All inquiries about employment at this ...

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Showing results 1-20

Virtual Customer Service Manager information

See Seattle, WA salary details

$27.9K

$66K

$114.9K

How much do virtual customer service manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for virtual customer service manager in Seattle, WA is $66,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $79,700.00 per year, depending on experience, location, and employer.

What does a virtual customer service manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

How does a virtual customer service manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What are the key skills and qualifications needed to thrive as a virtual customer service manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What is a remote virtual customer service manager job?

A remote virtual customer service manager oversees customer support teams and operations from a remote location, ensuring service quality and efficiency. The role typically requires strong communication skills, experience with customer service tools, and the ability to manage teams virtually, often involving scheduling, training, and performance monitoring.

What are the most commonly searched types of Virtual Customer Service jobs in Seattle, WA?

The most popular types of Virtual Customer Service jobs in Seattle, WA are:

What are popular job titles related to Virtual Customer Service Manager jobs in Seattle, WA?

For Virtual Customer Service Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Manager jobs in Seattle, WA look for?

The top searched job categories for Virtual Customer Service Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Virtual Customer Service Manager jobs?

Cities near Seattle, WA with the most Virtual Customer Service Manager job openings:

Infographic showing various Virtual Customer Service Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $66,004 per year, or $31.7 per hour.

Customer Service Manager

Hobby Lobby Careers

Issaquah, WA • On-site

$20.15 - $21.15/hr

Full-time

Posted 18 days ago


Hobby Lobby rating

6.3

Company rating: 6.3 out of 10

Based on 893 frontline employees who took The Breakroom Quiz

18th of 39 rated national retailers


Job description

New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:

  • Perform duties as front-end manager
  • Assist customers with returns
  • Manage registers
  • Assist customers as needed
  • Provide excellent customer service

Starting full-time range - $20.15 - $21.15 per hour


What Hobby Lobby employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Hobby Lobby logo

About Hobby Lobby

Sourced by ZipRecruiter

Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US