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Virtual Customer Service Manager Jobs in Belgrade, MT

Family Dollar

Customer Service Associate I

Boulder, MT

$14 - $19.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollartree

Customer Service Associate I

Ennis, MT

$13.25 - $18.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Boulder, MT · On-site

$14 - $19.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Three Forks, MT · On-site

$15 - $20.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Bozeman, MT

$14.75 - $20.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Townsend, MT · On-site

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Ennis, MT · On-site

$13.25 - $18.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Belgrade, MT · On-site

$15.50 - $21.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Boulder, MT · On-site

$14 - $19.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Townsend, MT · On-site

$13.75 - $19/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Belgrade, MT · On-site

$15.50 - $21.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Bozeman, MT · On-site

$14.75 - $20.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Belgrade, MT · On-site

$15.50 - $21.50/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Three Forks, MT · On-site

$15 - $20.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

FedEx Office

Retail Customer Service Associate

Bozeman, MT · On-site

$15.25 - $16.75/hr

This customer service focused team member is knowledgeable in all areas of the Store's business ... manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND ...

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All JobsCustomer Service JobsVirtual Customer Service Manager JobsVirtual Customer Service Manager Jobs in Belgrade, MT

Virtual Customer Service Manager information

See Belgrade, MT salary details

$26.2K

$62K

$108K

How much do virtual customer service manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for virtual customer service manager in Belgrade, MT is $62,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $74,900.00 per year, depending on experience, location, and employer.

What does a Virtual Customer Service Manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

How does a Virtual Customer Service Manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What job categories do people searching Virtual Customer Service Manager jobs in Belgrade, MT look for? The top searched job categories for Virtual Customer Service Manager jobs in Belgrade, MT are:
What cities near Belgrade, MT are hiring for Virtual Customer Service Manager jobs? Cities near Belgrade, MT with the most Virtual Customer Service Manager job openings:
Virtual Customer Service Manager jobs near you
Remote Spanish Bilingual Customer Service

Remote Spanish Bilingual Customer Service

Liveops

Bozeman, MT • Remote

$15.75 - $20/hr

Contractor

Posted 3 days ago

Job description

Ready to take control of your career? Say hello to Liveops where flexibility, freedom and meaningful opportunities are just a click away.

Liveops is searching for dynamic, Spanish-English bilingual Independent Contractors (ICs) who are eager to deliver exceptional virtual teleservices for industry-leading brands. Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business tailored to your strengths. 

As an Independent Contractor, you will:
  • Be your own boss
  • Choose when and to whom you provide support services
  • Set your own schedule
  • Provide a distraction-free home office
  • Provide your own home office equipment
  • Handle customer calls, assess needs, and solve problems
Requirements:
  • Strong verbal and written English and Spanish skills
  • At least 1 year of phone-based customer support experience
  • Computer skills, including navigating multiple systems and documenting call notes
  • Ability to sit for long periods
  • Patience and empathy
  • Ability to provide services pursuant to your contract independently
Compensation:
  • Submit invoices and receive payment for completed services pursuant to contract
  • Pay structures vary based on client program and most programs pay for productive time and may include performance-based pay
  • ICs are responsible for their own taxes and expenses
Application and Certification Process
To become an Independent Contractor the following are required:
  • Complete an application and pass a background check
  • Sign an Independent Contractor Agreement
  • Complete a W9 form and set up direct deposit
  • Complete program-specific certifications
Background Check Information

The background check requires a non-refundable $35 processing fee paid directly to the background check vendor.  

View our background requirements
Computer requirements:
  • Some clients may require additional security measures and equipment
  • Wired internet connection
  • Android or Apple Phone
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported)
Review the Liveops basic technology requirements
 
Hours:
  • Choose your own schedule by self-scheduling 30-minute blocks
  • Client hours of operation will vary
Apply now and become part of the Liveops Nation—where flexibility meets opportunity

Liveops is currently accepting applications in the following states: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY

 
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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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