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Virtual Customer Service Manager Jobs in Belgrade, MT

Liveops

Remote Customer Service Agent

Bozeman, MT · Remote

$15.75 - $21.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Southern Shingles

Customer Service Representative

Bozeman, MT · On-site

$16.25 - $22.25/hr

Direct Manager Direct Reports: The Customer Service Representative reports to the Branch Manager ... and has no direct reports. This role coordinates with internal teams-sales, drivers, and warehouse ...

IND Hemp LLC

Customer Service Specialist

Belgrade, MT

$18.25 - $24/hr

Sales Operations Manager Location: Fort Benton, MT or Belgrade, MT About the Role We're looking for a highly organized, customer-focused professional to join our team as a Customer Service Specialist.

Stockman Bank

CUSTOMER SERVICE REPRESENTATIVE

Bozeman, MT

$16.25 - $22.25/hr

Other responsibilities may be required as requested by management. Basic Qualifications: 1. Strong commitment to providing exceptional customer service. 2. High School diploma or equivalency. 3. Ten ...

U-Haul

Customer Service Representative

Bozeman, MT · On-site

$16.25 - $22.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Bozeman, MT · On-site

$16.25 - $22.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Bozeman, MT

$16.25 - $22.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Bozeman, MT

$16.25 - $22.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Bozeman, MT

$16.25 - $22.25/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Home Depot

Customer Service/Sales

Bozeman, MT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Thurston Inc

Customer Service Representative

Ennis, MT

$14.50 - $19.75/hr

Description OBJECTIVE/FUNCTION Customer Service Professional managing and working with client's insurance policies and programs using senior level expertise in the area of coverage of insurances for ...

Thurston Inc Ennis

Customer Service Representative

Ennis, MT · On-site

$14.50 - $19.75/hr

OBJECTIVE/FUNCTION Customer Service Professional managing and working with client's insurance policies and programs using senior level expertise in the area of coverage of insurances for all ...

Home Depot

Customer Service/Sales

Bozeman, MT

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

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All JobsCustomer Service JobsVirtual Customer Service Manager JobsVirtual Customer Service Manager Jobs in Belgrade, MT

Virtual Customer Service Manager information

See Belgrade, MT salary details

$26.2K

$62K

$108K

How much do virtual customer service manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for virtual customer service manager in Belgrade, MT is $62,037.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $74,900.00 per year, depending on experience, location, and employer.

What does a Virtual Customer Service Manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

How does a Virtual Customer Service Manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What job categories do people searching Virtual Customer Service Manager jobs in Belgrade, MT look for? The top searched job categories for Virtual Customer Service Manager jobs in Belgrade, MT are:
What cities near Belgrade, MT are hiring for Virtual Customer Service Manager jobs? Cities near Belgrade, MT with the most Virtual Customer Service Manager job openings:
Virtual Customer Service Manager jobs near you
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Bozeman, MT • Remote

$15.75 - $21.25/hr

Contractor

Posted 12 hours ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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