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Virtual Customer Service Manager Jobs in Nevada (NOW HIRING)

Liveops

Remote Customer Service Agent

Carson City, NV · Remote

$15.25 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Reno, NV · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

JF Group

Service Manager

Las Vegas, NV

We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. The Service Manager leads a team of Service Technicians & Heavy ...

JF Group

Service Manager

Las Vegas, NV · On-site

We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. The Service Manager leads a team of Service Technicians & Heavy ...

JF Petroleum Group

Service Manager

Las Vegas, NV · On-site

We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. The Service Manager leads a team of Service Technicians & Heavy ...

DXP

Service Manager

Sparks, NV

$50 - $55/hr

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... The Service Manager will plan and direct the work of the Service Coordinators and the Shop ...

DXP Enterprises, Inc.

Service Manager

Sparks, NV · On-site

$50 - $55/hr

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... The Service Manager will plan and direct the work of the Service Coordinators and the Shop ...

DXP

Service Manager

Sparks, NV

$50 - $55/hr

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise ... The Service Manager will plan and direct the work of the Service Coordinators and the Shop ...

Aristocrat

Customer Success Manager

Las Vegas, NV · On-site

Customer Success Manager At Aristocrat, we believe in crafting world-class gaming experiences that ... Serve as the primary point of contact for assigned customers, conduct regular onsite and virtual ...

Pacific Islands Construction

Service Manager

Las Vegas, NV · On-site

$70K - $900K/yr

... customers, and lead teams in a fast-paced environment? We are looking for a Senior Service Manager ... to lead our service department and help grow our repair and maintenance operations. This is a key ...

Pacific Islands Construction

Service Manager

Las Vegas, NV · On-site

$70K - $900K/yr

... customers, and lead teams in a fast-paced environment? We are looking for a Senior Service Manager ... to lead our service department and help grow our repair and maintenance operations. This is a key ...

Pacific Islands Construction

Service Manager

Henderson, NV · On-site

$70K - $900K/yr

... customers, and lead teams in a fast-paced environment? We are looking for a Senior Service Manager ... to lead our service department and help grow our repair and maintenance operations. This is a key ...

Sprouts Farmers Market

Service Manager

Reno, NV · On-site

This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...

Sprouts Farmers Market

Service Manager

Reno, NV · On-site

This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...

Sprouts Farmers Market

Service Manager

Reno, NV · On-site

This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...

EquipmentShare

Service Manager

Carlin, NV · On-site

$75K - $105K/yr

We're hiring a Service Manager at our rental facility in Carlin, NV , and we're looking for someone ... Maintain and nurture existing customer relationships to ensure that our customers are 100 ...

EquipmentShare

Service Manager

Carlin, NV · On-site

$75K - $105K/yr

We're hiring a Service Manager at our rental facility in Carlin, NV , and we're looking for someone ... Maintain and nurture existing customer relationships to ensure that our customers are 100 ...

Progress Residential

Service Manager

Las Vegas, NV · On-site

Manage Service jobs to provide outstanding customer service and timely resolution to resident requests on occupied homes * Monitor and manages response times, resident satisfaction and the overall ...

Progress Residential

Service Manager

Las Vegas, NV

Manage Service jobs to provide outstanding customer service and timely resolution to resident requests on occupied homes * Monitor and manages response times, resident satisfaction and the overall ...

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Showing results 21-40

All JobsCustomer Service JobsVirtual Customer Service Manager JobsVirtual Customer Service Manager Jobs in Nevada

Virtual Customer Service Manager information

See Nevada salary details

$24.9K

$59.1K

$102.8K

How much do virtual customer service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for virtual customer service manager in Nevada is $59,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $71,300.00 per year, depending on experience, location, and employer.

What does a virtual customer service manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

How does a virtual customer service manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What are the key skills and qualifications needed to thrive as a virtual customer service manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What is a remote virtual customer service manager job?

A remote virtual customer service manager oversees customer support teams and operations from a remote location, ensuring service quality and efficiency. The role typically requires strong communication skills, experience with customer service tools, and the ability to manage teams virtually, often involving scheduling, training, and performance monitoring.

What are the most commonly searched types of Virtual Customer Service jobs in Nevada?

The most popular types of Virtual Customer Service jobs in Nevada are:

What are popular job titles related to Virtual Customer Service Manager jobs in Nevada?

For Virtual Customer Service Manager jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service Manager jobs in Nevada look for?

The top searched job categories for Virtual Customer Service Manager jobs in Nevada are:

Virtual Customer Service Manager jobs near you
Infographic showing various Virtual Customer Service Manager job openings in Nevada as of June 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 4% Contract, and 1% Nights. Highlights an 58% Physical, 1% Hybrid, and 41% Remote job distribution, with an average salary of $59,060 per year, or $28.4 per hour.

Remote Customer Service Agent

Liveops

Carson City, NV • Remote

$15.25 - $20.25/hr

Contractor

Re-posted 22 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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