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Virtual Customer Service Manager Jobs in Minnesota

Customer Service Manager

Maple Grove, MN ยท On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager

Maple Grove, MN ยท On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

The Customer Service Manager, will partner with the management team in driving a memorable customer experience through leadership, communication, integrity and passion for the brand. In partnership ...

The Customer Service Manager will oversee customer service initiatives that support client satisfaction for fitness and entire JCC programs, services and membership. This person must lead by example ...

Customer Service Manager

Brooklyn Park, MN ยท On-site

$50K - $56K/yr

8467 Xerxes Avenue North Minneapolis, Minnesota 55444 Position Summary The Customer Service Manager oversees a team of Customer Service Representatives, ensuring exceptional customer service and ...

Customer Service Manager

Saint Paul, MN ยท On-site

$20 - $24/hr

The Customer Service Manager will oversee customer service initiatives that support client satisfaction for fitness and entire JCC programs, services and membership. This person must lead by example ...

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Customer Service Manager Job Summary Provide World Class Customer Service Experience to all ABRA customers on the phone, in person and throughout the entire repair process; provide administrative ...

Customer Service Manager Job Summary Provide World Class Customer Service Experience to all ABRA customers on the phone, in person and throughout the entire repair process; provide administrative ...

Customer Service Manager

Minneapolis, MN ยท On-site

$20 - $24/hr

The Customer Service Manager will oversee customer service initiatives that support client satisfaction for fitness and entire JCC programs, services and membership. This person must lead by example ...

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Customer Service Manager

Maplewood, MN ยท On-site

$18 - $22.50/hr

Service Manager Department: Grocery FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and coordinates ...

... managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts ...

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Virtual Customer Service Manager information

See Minnesota salary details

$24K

$56.8K

$98.9K

How much do virtual customer service manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for virtual customer service manager in Minnesota is $56,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $68,600.00 per year, depending on experience, location, and employer.

What does a Virtual Customer Service Manager do?

A Virtual Customer Service Manager oversees a team of customer service representatives who work remotely. Their main responsibilities include ensuring high-quality customer support, monitoring team performance, implementing service strategies, and resolving escalated customer issues. They use various digital tools to communicate with their team and analyze service metrics to improve customer satisfaction. Additionally, they are responsible for recruiting, training, and supporting their remote staff.

What are the key skills and qualifications needed to thrive as a Virtual Customer Service Manager, and why are they important?

To excel as a Virtual Customer Service Manager, you need strong leadership abilities, problem-solving skills, and prior experience in customer service management. Familiarity with CRM software, helpdesk platforms, and remote collaboration tools is typically required, along with certifications like Certified Customer Service Manager (CCSM) being advantageous. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies enable effective remote team management, ensure high service quality, and foster a positive virtual work environment.

How does a Virtual Customer Service Manager effectively lead and support a remote customer service team?

A Virtual Customer Service Manager typically relies on digital communication tools and regular video meetings to lead their team, ensuring clear expectations and ongoing support. They monitor key performance metrics, provide constructive feedback, and foster team cohesion through virtual team-building activities. Managing time zones and maintaining team morale can be challenging, but successful managers utilize collaborative platforms and prioritize open communication to overcome these hurdles. Additionally, they often collaborate closely with other departments like IT and HR to resolve technical issues and facilitate training opportunities.

What is the difference between Virtual Customer Service Manager vs Virtual Customer Support Specialist?

AspectVirtual Customer Service ManagerVirtual Customer Support Specialist
CredentialsCustomer service management experience, leadership skillsCustomer service or support certifications, technical knowledge
Work EnvironmentOversees teams, manages customer service strategiesHandles customer inquiries, provides technical support
Employer & Industry UsageRetail, tech, service industries with team managementTech companies, e-commerce, service providers
Search & Comparison IntentManagement, leadership, team oversightTechnical support, customer assistance

The Virtual Customer Service Manager focuses on overseeing customer service teams and strategies, requiring leadership skills and management experience. In contrast, the Virtual Customer Support Specialist handles direct customer inquiries, often with technical or product support expertise. Both roles are vital in customer service but differ in scope and responsibilities.

What are the most commonly searched types of Virtual Customer Service jobs in Minnesota? The most popular types of Virtual Customer Service jobs in Minnesota are:
What are popular job titles related to Virtual Customer Service Manager jobs in Minnesota? For Virtual Customer Service Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Manager jobs in Minnesota look for? The top searched job categories for Virtual Customer Service Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Virtual Customer Service Manager jobs? Cities in Minnesota with the most Virtual Customer Service Manager job openings:
Infographic showing various Virtual Customer Service Manager job openings in Minnesota as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $56,804 per year, or $27.3 per hour.
Virtual Customer Service Representative - Entry-Level

Virtual Customer Service Representative - Entry-Level

American Income Life Insurance Company

Saint Paul, MN โ€ข On-site, Remote

$90K - $120K/yr

Full-time

Medical

Posted 11 days ago


Job description

Exciting Opportunity for Experienced Professionals: Sales Manager Role - Remote and Flexible
Are you a seasoned professional with a wealth of experience in customer service and sales? We have an incredible opportunity for individuals who bring wisdom, dedication, and valuable life experience to the table.
Join us as a Sales Manager and enjoy the benefits of working from home, maintaining a flexible schedule, and becoming part of a supportive community.
Why Consider Joining Us?
Work from the Comfort of Your Home
Enjoy the convenience of working from your own space while maintaining a flexible schedule that accommodates your lifestyle.
Health Insurance Reimbursement Plan
Your health is a priority. Take advantage of our health insurance reimbursement plan, helping ensure you have access to the care you deserve.
No-Cost Leads
Say farewell to lead generation expenses. We provide high-quality leads at no additional cost, allowing you to focus on your strengths.
Guidance from Day One
Benefit from mentorship programs without any added expense. Our commitment to your success begins the moment you join our team.
Your Role
Leadership and Encouragement
Motivate and guide a team of professionals using your experience, knowledge, and leadership abilities.
Adapt to Technology
Embrace technology to enhance your work, making it more efficient and enjoyable.
Forge Meaningful Connections
Build strong relationships with clients and team members while fostering a positive and collaborative work environment.
Achieve Results
Take charge of sales initiatives and implement strategies that contribute to the overall success of the organization.
Qualifications
Extensive Experience
A strong background in customer service and sales management is highly valued.
Self-Motivated
Thrive in a remote work environment by taking initiative and demonstrating ownership of your responsibilities.
Innovative Mindset
Remain open to new ideas and approaches that enhance team performance.
Comfortable with Technology
Utilize technology tools that support virtual collaboration and productivity.
Ready for Your Next Opportunity?
If you're ready to embark on a fulfilling journey in a role that values your experience and dedication, apply today.
We believe in work-life balance, continuous professional growth, and the strength of a supportive community.
Explore new possibilities with us - apply now!