ZipRecruiter

Log In

1

Virtual Customer Service Agent Jobs in Tennessee

Alphabe Insight Inc

Customer Service Agent

Nashville, TN · On-site

$34K - $38K/yr

Dinamic AS Group is seeking a motivated and professional Customer Service Agent to provide exceptional support to our customers. In this role, you will serve as the primary point of contact ...

Alphabe Insight Inc

Customer Service Agent

Nashville, TN · On-site

$34K - $38K/yr

Dinamic AS Group is seeking a motivated and professional Customer Service Agent to provide exceptional support to our customers. In this role, you will serve as the primary point of contact ...

Alphabe Insight Inc

Customer Service Agent

Nashville, TN · On-site

$34K - $38K/yr

GG Media is seeking a Customer Service Agent to provide outstanding support to customers by addressing inquiries, resolving concerns, and ensuring every interaction leaves a positive impression. The ...

GG Media

Customer Service Agent

Nashville, TN · On-site

GG Media is seeking a Customer Service Agent to provide outstanding support to customers by addressing inquiries, resolving concerns, and ensuring every interaction leaves a positive impression. The ...

Elevare Branding

Customer Service Agent

Nashville, TN · On-site

$15 - $20/hr

Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and ...

GG Media

Customer Service Agent

Nashville, TN · On-site

$15 - $20/hr

Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and ...

Dinamic AS Group

Customer Service Agent

Nashville, TN · On-site

$15 - $20/hr

Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and ...

Schenker & Co AG

Customer Service Agent

Chattanooga, TN · On-site

$19.50/hr

Customer Service Agent Time Type: Full Time Position Description Summary: Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve ...

DSV A/S

Customer Service Agent

New Johnsonville, TN · On-site

$14 - $18.75/hr

Customer Service Agent Time Type: Full Time POSITION SUMMARY The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service ...

DSV A/S

Customer Service Agent

Chattanooga, TN · On-site

$19.50/hr

Customer Service Agent Time Type: Full Time Position Description Summary: Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Agent JobsVirtual Customer Service Agent JobsVirtual Customer Service Agent Jobs in Tennessee

Virtual Customer Service Agent information

See Tennessee salary details

$8

$16

$24

How much do virtual customer service agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for virtual customer service agent in Tennessee is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.12 per hour, depending on experience, location, and employer.

What is a virtual customer service agent?

Virtual Customer Service Agents are professionals who provide customer support remotely, usually via phone, email, chat, or other online platforms. They assist customers with inquiries, troubleshoot problems, process orders, and handle complaints from a location outside of a traditional call center. This role often requires strong communication skills, technical proficiency, and the ability to work independently from home or another remote location. Virtual agents are employed by a wide range of industries, including retail, technology, finance, and healthcare. As businesses increasingly adopt online support models, the demand for virtual customer service agents continues to grow.

What is the difference between Virtual Customer Service Agent vs Virtual Call Center Representative?

AspectVirtual Customer Service AgentVirtual Call Center Representative
CredentialsCustomer service skills, basic computer proficiencyCustomer service skills, call handling experience
Work EnvironmentRemote, home-based or officeRemote, home-based or office
Industry UsageRetail, tech, healthcare, various sectorsTelecommunications, tech, retail
Job FocusHandling customer inquiries, support, troubleshootingAnswering calls, resolving issues, sales

Both roles involve remote customer interaction, but Virtual Customer Service Agents typically focus on support and troubleshooting across various industries, while Virtual Call Center Representatives often handle inbound calls for sales or service in call center environments. The skills and work settings are similar, making them closely related roles in the customer service industry.

What are some common challenges virtual customer service agents face when working remotely, and how can they be overcome?

Virtual Customer Service Agents often encounter challenges such as managing distractions at home, maintaining clear communication with both customers and team members, and handling high volumes of inquiries efficiently. To overcome these obstacles, it's important to establish a dedicated workspace, use collaboration tools effectively, and set clear boundaries to minimize interruptions. Regular check-ins with supervisors and peers also help maintain a sense of connection and ensure alignment with team goals.

What does a virtual customer service agent do?

Virtual customer service agents assist customers with orders, billing services, tracking shipments, or answering questions online about a product or service their employer offers. As a virtual customer service agent, you work remotely from home or another location outside of the office and have calls or live chats forwarded to you or you respond to emails on your company’s network. Your specific responsibilities vary, depending on the specific products or services offered by your employer and the industry. General job duties include assisting customers to find the right product or service for their needs, tracking and logging customer interactions, resolving complaints, and connecting them with specialists or managers when you cannot answer their questions.

What are the key skills and qualifications needed to thrive as a virtual customer service agent, and why are they important?

To thrive as a Virtual Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Patience, empathy, and adaptability help agents provide outstanding service and handle challenging situations effectively. These skills ensure efficient, high-quality support that builds customer trust and satisfaction in remote work environments.
More about Virtual Customer Service Agent jobs
What are the most commonly searched types of Customer Service Agent jobs in Tennessee? The most popular types of Customer Service Agent jobs in Tennessee are:
What are popular job titles related to Virtual Customer Service Agent jobs in Tennessee? For Virtual Customer Service Agent jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service Agent jobs in Tennessee look for? The top searched job categories for Virtual Customer Service Agent jobs in Tennessee are:
What cities in Tennessee are hiring for Virtual Customer Service Agent jobs? Cities in Tennessee with the most Virtual Customer Service Agent job openings:
Virtual Customer Service Agent jobs near you
Infographic showing various Virtual Customer Service Agent job openings in Tennessee as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,301 per year, or $16.5 per hour.

Customer Service Agent

Alphabe Insight Inc

Nashville, TN • On-site

$34K - $38K/yr

Other

Posted 20 days ago

Job description

Company Description
At Dinamic AS Group, we believe that strong relationships drive successful businesses. Our team is dedicated to creating meaningful connections, delivering exceptional client experiences, and fostering a collaborative workplace where innovation and professionalism thrive. As we continue to grow, we are looking for a motivated Public Relations Assistant to help strengthen our brand presence and support our communication initiatives.
Job Description
Dinamic AS Group is seeking a motivated and professional Customer Service Agent to provide exceptional support to our customers. In this role, you will serve as the primary point of contact, assisting customers with inquiries, resolving concerns, and ensuring every interaction reflects our commitment to outstanding service.
If you are a strong communicator with a positive attitude and enjoy helping others, we'd love to hear from you.
Responsibilities
  • Provide professional and courteous customer support via phone, email, and other communication channels.
  • Respond to customer inquiries promptly and accurately.
  • Resolve customer concerns while maintaining a high level of satisfaction.
  • Maintain accurate records of customer interactions and service requests.
  • Collaborate with internal teams to ensure timely issue resolution.
  • Follow company procedures and service standards.
  • Contribute to a positive customer experience through effective communication and problem-solving.
Qualifications
  • Excellent verbal and written communication skills.
  • Strong customer service mindset and interpersonal skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Strong attention to detail and problem-solving abilities.
  • Positive attitude with a professional and dependable work ethic.
  • Comfortable working independently and as part of a collaborative team.
  • Basic computer proficiency and ability to learn new systems quickly.
Additional Information
  • Competitive salary ($34,000 - $38,000 annually).
  • Career growth and advancement opportunities.
  • Professional development and ongoing training.
  • Supportive and collaborative work environment.
  • Opportunity to develop valuable customer service and communication skills.
  • Stable, full-time employment.
  • Performance-driven culture that recognizes dedication and achievement.

Apply