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Virtual Csr Jobs in Tennessee (NOW HIRING)

Nashville Toyota North

Customer Service Rep

Madison, TN · On-site

$17/hr

WE ARE AN ESTABLISHED COMPANY THAT VALUES OUR TEAMWe pay our Customer Service Reps a competitive starting wage of $17/hour. Our team also enjoys great benefits, including medical, dental, paid time ...

Veritas HHS Inc

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

Description Veritas-HHS is seeking a Customer Service Representative position to work at the 6th Judicial District Child Support Services of Tennessee office located in Knoxville, TN. About the ...

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Virtual Csr information

See Tennessee salary details

$8

$17

$24

How much do virtual csr jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual csr in Tennessee is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Tennessee?

The most popular types of Csr jobs in Tennessee are:

What are popular job titles related to Virtual Csr jobs in Tennessee?

For Virtual Csr jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Tennessee look for?

The top searched job categories for Virtual Csr jobs in Tennessee are:

What cities in Tennessee are hiring for Virtual Csr jobs?

Cities in Tennessee with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Tennessee as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $35,486 per year, or $17.1 per hour.

Customer Service Representative

Fastsigns of NASHVILLE, Tn - Downtown

Nashville, TN • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Job description

Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, we’re looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. We are a dynamic company that offers its employees a great culture and the opportunity to make great money. If you are looking for a rewarding career, not just another job, then come join our team as a Customer Service Representative (CSR)!
As a CSR, you will use your experience and skills to follow up with leads and ultimately close business. You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers. You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, building relationships, and using consultative selling when dealing with customers.
Our ideal CSR is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.

BENEFITS

  • Paid holidays
  • Paid full Health, Dental and Vision
  • Matching 401K Contributions
  • Pay range from $18 - $20 per hour

RESPONSIBILITIES          

  • Sells consultatively and makes recommendations to prospects and clients using various products and Brand Standards
  • Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email
  • Follows up on new leads and referrals resulting from telephone, marketing, and email activity
  • Prepares estimates and establishes/maintains estimate follow-up procedures
  • Communicates with customers on order status and changes in the production schedule
  • Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc.
  • Maintains an attractive retail environment (clean, organized, and functional)
  • Helps as needed with reports, close-out, invoices, and required paperwork
  • Identifies and resolves customer satisfaction issues
  • Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.

QUALIFICATIONS            

  • High school diploma or GED required
  • At least three years in retail or inside sales with excellent customer service experience
  • Proven record of consistently hitting/exceeding sales targets or quotas
  • Able to perform cold calls to secure new business for the center
  • Experience resolving customer satisfaction issues
  • Experience working under pressure with multiple tasks/projects
  • Proficient computer and internet skills, including Microsoft Office suite
  • Strong verbal and written communication skills
  • Basic math skills
  • Strong organizational and time management skills

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