Virtual Concierge Jobs in Madison, WI (NOW HIRING)

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.

Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equipsters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.

The Psychiatric Mental Health Nurse Practitioner will be responsible for caring for children and adults with eating disorders in a 100% virtual Telehealth platform. Psychiatric Nurse Practitioners (PMHNP) are essential members of Equip's 5-person virtual treatment team, working alongside a therapist, dietitian, peer mentor, and family mentor to help people recover from eating disorders.

Active APP license in CA, OR, or WA strongly preferred.

• Provide comprehensive psychiatric assessments and ongoing medication management for psychiatrically complex patients with eating disorders and co-occurring psychiatric conditions.
• Provide comprehensive psychiatric assessments and consultation to outside psychiatric providers for ongoing treatment with this provider.
• Implement medication treatment plans for individuals with eating disorders and co-occurring conditions in a virtual clinic (i.e. telehealth) setting.
• Evaluate eating disorder-related medical risk within the psychiatric scope of care, including how ED behaviors may affect psychiatric symptoms, medication decisions, safety, and level of care needs.
• Collaborate with a multidisciplinary treatment team of medical providers, dietitians, therapists, patient mentors, and family mentors, along with outside providers.
• Utilize between-session messaging to support patients and communicate with the treatment team through Equip’s EMR in accordance with Equip’s policies and procedures.
• Engage and collaborate in treatment team meetings, supervision, learning opportunities, and department meetings.
• Perform other duties as assigned.

• Board Certification as a Psychiatric Mental Health Nurse Practitioner
• Maintain an active license to practice in the state(s) that their patients reside and/or be willing to become licensed in other states (paid for by Equip)
• Demonstrate a commitment to providing excellent evidence-based care, advancing clinical skills, and a passion for professional development
• Communicate effectively with patients and patients carers, and respond to messages within a timely manner
• Be curious, enjoy learning, and participate enthusiastically in a multidisciplinary team
• Comfort and experience treating patients with eating disorders, emotion dysregulation, suicidal ideation, substance use, trauma, mood disorders, anxiety disorders, personalIty disorders, and attention deficit/hyperactivity disorder. Equip uses a HAES and gender affirming approach to care.

Equip allows Patient Scheduling, Monday - Friday, between 8am-8pm in the Patient's timezone.

• Ability to provide direct patient care, including new patients and follow-up sessions.
• Ability to commit to working until 6 pm two evenings per week (you choose which evenings).
• Ability to attend mandatory meetings (i.e Group Supervision, Treatment Huddles, Labs/All Hands, Individual Supervision, etc.).
• Pacific Time Zone Working Hours.

• Compensation:
  • Earning Potential Range: $120,000 - 150,000 Annually + 15% Performance Bonus Potential

• Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.
• Generous Parental Leave Benefits.

• Competitive Medical, Dental, Vision, Life, and AD&D insurance.
  • Equip pays for a significant percentage of benefits premiums for individuals and families.
• Spring Health, a 100% employer-paid mental health benefit through Guardian.
  • You can receive 5 free therapy sessions and 5 free coaching sessions per year for you and each of your dependents.
• Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more!
• HealthJoy, a 100% employer-paid platform connecting you to a healthcare concierge who can help you navigate your benefits.
• 401K Option!

• Student Loan Repayment:
  • $500/quarter for employees under a year of tenure.
  • $1,000/quarter for employees over a year of tenure.

• Robust training in evidence-based treatments for eating disorders, including Family-Based Treatment, Enhanced Cognitive Behavioral Therapy, and Cognitive Behavioral Therapy for ARFID. Comparable training workshops and supervision in these modalities are valued over $3,000.
• For therapists and medical providers, unlimited online courses through NetCE.
• Up to $1,000/year stipend for continuing education.

• Equip reimburses fees associated with initial licensure and license renewals (e.g., exam fees, application to the state board, exam study materials, etc.) for any Equip-required licenses and/or cross-licensure requests.

• $50/month stipend added directly to an employee’s paycheck to cover home internet expenses.
• Initial work-from-home stipend of up to $500.
  • Reload of $200 on the home office stipend at the 3-year mark and then every other year after that (year 5, year 7, etc.).
• Company Laptop.

Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed.

At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip.

As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law.

Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health.