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Virtual Concierge Jobs in Hamilton, ON (NOW HIRING)

ABL Employment

Administrative Assistant

Waterdown, ON · On-site

... client concierge and lifestyle requests, including travel arrangements, reservations, gift ... After submitting your resume, you will receive a reach out from our virtual recruiter. This reach ...

McMillan LLP

Office Services Assistant

Ottawa, ON · On-site

CA$23 - CA$25/hr

In addition, you'll provide Reception coverage, support the Hospitality Concierge Services team ... You'll also coordinate virtual meetings across platforms like Microsoft Teams, Webex and Zoom.

All JobsConcierge JobsVirtual Concierge JobsVirtual Concierge Jobs in Hamilton, ON

Virtual Concierge information

See Hamilton, ON salary details

$9

$26

$47

How much do virtual concierge jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for virtual concierge in Hamilton, ON is $26.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.36 and $38.09 per hour, depending on experience, location, and employer.

What is a virtual concierge?

A virtual concierge, also known as a personal concierge, offers various administrative and organizational services while working and communicating remotely to help busy clients or businesses. As a virtual concierge, you’re typically on-call and fulfill the essential tasks that your clients don’t have time to do or can’t do on their own. Job duties include making travel arrangements, scheduling meetings, answering phone calls and emails, researching various information, and invoicing or maintaining files. Customer service skills are vital for this career, and you need to be highly organized to manage daily activities for several clients at a time.

What are the key skills and qualifications needed to thrive as a virtual concierge?

To thrive as a Virtual Concierge, you need strong customer service skills, attention to detail, and often a background in hospitality or administration. Familiarity with CRM software, booking platforms, and communication tools like live chat or email systems is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help deliver personalized and seamless guest experiences remotely. These skills ensure that clients receive prompt, accurate assistance, fostering satisfaction and loyalty in a virtual environment.

What are some common challenges virtual concierges face when managing multiple guest requests simultaneously?

Virtual Concierges often juggle a high volume of inquiries across various platforms, which can make prioritizing and addressing each guest’s needs challenging. Effective time management, strong communication skills, and the ability to quickly access and relay information are essential to ensuring prompt, personalized service. The role frequently requires multitasking—coordinating reservations, answering questions, and resolving issues—all while maintaining a friendly, professional demeanor. Leveraging digital tools and establishing clear workflows can help manage these demands efficiently.

What is the difference between Virtual Concierge vs Virtual Assistant?

AspectVirtual ConciergeVirtual Assistant
CredentialsCustomer service experience, hospitality or related certifications often preferredAdministrative skills, basic computer proficiency, sometimes specific software training
Work EnvironmentRemote, client-facing, often in hospitality or luxury servicesRemote, administrative support across various industries
Employer & IndustryHotels, resorts, luxury services, travel companiesBusinesses, entrepreneurs, corporate clients across multiple sectors
Search & Comparison IntentCustomer service, hospitality, guest experienceAdministrative support, scheduling, email management

While both roles operate remotely and require strong communication skills, a Virtual Concierge focuses on guest services and hospitality-related tasks, whereas a Virtual Assistant handles administrative duties across various industries. Understanding these differences helps job seekers target the right opportunities based on their skills and career goals.

More about Virtual Concierge jobs

What are the most commonly searched types of Concierge jobs in Hamilton, ON?

The most popular types of Concierge jobs in Hamilton, ON are:

Virtual Concierge jobs near you
Infographic showing various Virtual Concierge job openings in Hamilton, ON as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,380 per year, or $26.1 per hour.

Administrative Assistant

ABL Employment

Waterdown, ON • On-site

Full-time

Retirement, PTO

Posted 27 days ago

Job description

Our client is seeking a detail-oriented Administrative Assistant with strong organizational and communication skills, experienced in managing client documentation, prioritizing correspondence, and supporting fast-paced office operations. Adept at delivering exceptional client service while maintaining accuracy and efficiency. What is in it for you? - Inclusive benefits package. - Company matching Group RRSP. - Vacation time increase with years of service. - Unique team-focused culture. - Birthday and anniversary lunches. - Professional Development opportunities. Responsibilities: - Act as the primary client contact by coordinating appointments, managing communications, preparing meeting materials, and delivering exceptional client service. - Support client concierge and lifestyle requests, including travel arrangements, reservations, gift procurement, and special projects. - Coordinate client events and meetings, including logistics, RSVP tracking, catering, room setup, note-taking, and follow-up actions. - Maintain accurate client records, process documentation, and liaise with carriers, institutions, and service providers to support account administration. - Provide administrative support through reporting, data entry, document management, calendar coordination, and preparation of meeting packages and correspondence. - Identify process improvements and provide general operational support to enhance team efficiency and client experience. Qualifications: - Post-secondary education and at least one year of administrative experience preferred. - Strong organizational, multitasking, time-management, problem-solving, and attention-to-detail skills. - Excellent verbal and written communication skills with a professional, client-focused approach. - Ability to work independently, manage confidential information, and exercise sound judgment. - Experience with client-facing activities, event coordination, concierge services, CRM systems, or client databases is an asset. - Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, and Copilot) and comfort working in a paperless environment. APPLY NOW! Please respond to this posting with a copy of your resume. After submitting your resume, you will receive a reach out from our virtual recruiter. This reach out contains an important questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role. AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL's AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/ AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL's AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/