Virtual Collections Agent Jobs in Oregon (NOW HIRING)

Job Description

Summary: The Cash Applications and Collections Administrator is responsible for processing daily Cash Receipts for Stride's corporate Business Units, reporting, reconciliations, and journal entries. The Admin will support MPS Billing with administrative tasks to assist with timely and accurate monthly close.

Essential Functions:

• Retrieve daily bank deposit reports and supporting remittance documentation for multiple bank accounts, credit card providers, and payment portals and identify applicable line of business

• Prepare daily journal entries for cash posting

• Resolve unidentified payments within 30 days of receipt

• Accurately apply payments to customer accounts from customer remittance details, and monitor unapplied cash balances

• Generate and distribute reports of cash application activity to key business partners

• Assist in the reconciliation of Remitted Receipts (unidentified payments)

• Manage an on-going ACH campaign to reduce the number check payments

• Assist in the month end close processes

• Manage team email box inquiries, acting as a Tier 1 resolution agent where applicable, and assign open issues to appropriate team members

• Assist Billing with manual processes that do not require invoice generation in sub-ledgers

• Assist with collection efforts

• Analyze trends and suggest process improvements and innovative solutions

• Contact customers and schedule resolution sessions to understand the order-to-pay cycles of our customers

• Resolve invoice discrepancies to ensure timely and accurate receivables

• Demonstrate effective decision-making skills, applying critical thinking to understand impact

• Possess a sense of urgency and proactive approach with the ability to meet deadlines and analyze a high volume of A/R activity

• Adhere to department policies, procedures, and SOX controls

• May assist with the preparation of month end close schedules, accruals, journal entries, G/L account reconciliations, accounting activity reconciliations, and audit support

• Maintain accurate and updated procedures and support process improvement

• Apply core competencies including Effective Communication, Accountability, Prioritization, Ownership, Technical Acumen, Operational Excellence, and Proactiveness

Minimum Required Qualifications:

• 3-4 years of Cash Receipts or Accounting experience

• Advanced Excel skills

• NetSuite

OTHER REQUIRED QUALIFICATIONS:

• Computer literate in Microsoft Office, Windows 10

• Aptitude to multi-task effectively and prioritize work in a fast-paced work environment with daily/monthly deadlines

• Prior exposure to SOX controls and the ability to quickly and appropriately respond to external Auditor inquiries a strong advantage

• Highly ethical professional with strong business acumen

• Ability to be exacting, thorough and with a high level of attention to detail, while still meeting deadlines

• Analyze and resolve problems, offer sound solutions where needed

• Strong teamwork

• Excellent written and oral communication skills

• Ability to clear the required background check

DESIRED Qualifications:

• Bachelor's degree (preferably in accounting)

• Understanding of accounting and/or revenue processes

• Understanding of SOX compliance

Supervisory Responsibilities: this position has no supervisory responsibilities

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is virtual and open to residents of the 50 states, D.C.

COMPENSATION & BENEFITS: Stride, Inc. Company, considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Compensation will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.

We anticipate the hourly range to be between $20.28 and $27.04 . This rate is not guaranteed, as an individual's compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

Job Type

Regular

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.