1

Virtual Claims Adjuster Jobs in Springfield, IL (NOW HIRING)

Virtual Claims Adjuster information

See Springfield, IL salary details

$30.2K

$64K

$89.2K

How much do virtual claims adjuster jobs pay per year?

As of Aug 22, 2026, the average yearly pay for virtual claims adjuster in Springfield, IL is $64,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $74,800.00 per year, depending on experience, location, and employer.

What is a virtual claims adjuster?

A virtual claims adjuster reviews and analyzes insurance claims for accuracy and authenticity. As a virtual claims adjuster, you work from home or another setting outside of a traditional office. Depending on your employer, your responsibilities include using software to process claims related to property, medical, or auto insurance. To perform your job, you must understand each policy and review client coverage thoroughly. Your duties may include examining and researching claims, interviewing policyholders, assessing liability, and preparing financial estimates. You also assist with settlements, manage relevant documents, process claim payments, and file materials accordingly.

What are the key skills and qualifications needed to thrive as a virtual claims adjuster?

To thrive as a Virtual Claims Adjuster, you need in-depth knowledge of insurance policies, claims processes, and investigative techniques, often supported by relevant certifications or prior experience in insurance. Familiarity with claims management software, remote communication tools, and digital documentation systems is typically required. Exceptional attention to detail, strong analytical thinking, and effective communication skills help you stand out in this remote role. These capabilities are essential for accurately assessing claims, preventing fraud, and delivering prompt, customer-focused resolutions remotely.

How does a virtual claims adjuster typically collaborate with other departments while working remotely?

Virtual Claims Adjusters frequently coordinate with teams such as underwriting, legal, and customer service through digital communication platforms like email, instant messaging, and video calls. This collaboration is essential for gathering necessary documentation, clarifying policy details, and resolving complex claims efficiently. Regular virtual meetings and shared workflow tools help maintain clear communication and ensure all parties are aligned on case progress and next steps. Being comfortable with technology and proactive in communication are key to thriving in this remote, interconnected work environment.

What is the difference between Virtual Claims Adjuster vs Insurance Claims Examiner?

AspectVirtual Claims AdjusterInsurance Claims Examiner
Required CredentialsLicenses, certifications (e.g., AIC, CPCU)Adjuster licenses, certifications often preferred
Work EnvironmentRemote, independent, insurance companiesOffice or remote, insurance companies or government agencies
Industry UsageInsurance industry, claims processingInsurance industry, claims review and decision-making
Common Search/ComparisonYesYes

The Virtual Claims Adjuster and Insurance Claims Examiner roles both involve handling insurance claims, often requiring similar licenses and certifications. While Virtual Claims Adjusters focus on assessing claims remotely and making settlement decisions, Insurance Claims Examiners typically review and verify claims for accuracy and compliance. Both roles are essential in the insurance industry and often share work environments, with many professionals working remotely. Understanding these differences helps job seekers identify the right career path within insurance claims processing.

What are the most commonly searched types of Claims Adjuster jobs in Springfield, IL?

The most popular types of Claims Adjuster jobs in Springfield, IL are:

What are popular job titles related to Virtual Claims Adjuster jobs in Springfield, IL?

For Virtual Claims Adjuster jobs in Springfield, IL, the most frequently searched job titles are:

What cities near Springfield, IL are hiring for Virtual Claims Adjuster jobs?

Cities near Springfield, IL with the most Virtual Claims Adjuster job openings:

Infographic showing various Virtual Claims Adjuster job openings in Springfield, IL as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 49% Physical, 2% Hybrid, and 49% Remote job distribution, with an average salary of $64,034 per year, or $30.8 per hour.

Independent Property Field Adjuster (1099 Contractor) ? Daily & CAT Claims | Multiple States

Vanguard Claims Administration

Springfield, IL

Full-time

Re-posted 2 days ago


Job description

Vanguard is defined in the Oxford Dictionary as ?a group of people leading the way in new developments or ideas?. Vanguard  Claims Administration is no different. Whether you are a client, an employee or a key vendor, you will find your exposure to the VANGUARD team to be a refreshing change from the ordinary! If you are looking for a change for the better and believe that you have the skills necessary to excel with an energetic, fast growing entity, we would like to talk to you.

We are currently in search of enthusiastic Independent Property Field Adjusters (1099 Contractors) in Viriginia, Illinois, Indiana, Minnesota, Oklahoma and North Carolina to conduct inspections of insurends' properties, writing estimates and compiling claim reports. In this role you will contact insureds to arrange a time to travel to the loss site to conduct a thorough analysis of the property damage, evaluate damages and compile an estimate using Xactimate in addition to producing IA reports for claims. It is imperative the Field Adjusters we assign claims to deliver compassionate service that is fast, fair and easy to ensure customer retention. You will work independently, prioritizing responsibilities, and managing your own workload while ensuring that you are meeting the customer service standards for our carriers.

Specific responsibilities include:

  • Communicate and negotiate effectively with our customers and vendors
  • Treat customers respectfully and compassionately
  • Solve problems, make decisions, and take action
  • Conduct research, investigate details, and estimate damage
  • Create an organized work routine in a virtual environment
  • Work independently and responsibly to handle claims in a professional and caring manner
  • Support Vanguard?s commitment to the highest ethical standards
  • Manage communication, verbally or in writing, regarding claim processes/procedures with other customers, employees, leaders and Catastrophe Team.