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Virtual Chat Jobs in Kentucky (NOW HIRING)

$75 - $120/hr

Conduct virtual consultations via video, phone, or chat to assess client needs and recommend personalized benefit plans (health, dental, vision, life, supplemental). * Guide prospects through plan ...

New

$21.59 - $32.40/hr

Joining H&R Block as an experienced Virtual Tax Professional meansyou'llremotely serve clients with ... Use H&R Block's digital tools (video, phone, chat, email, and platforms) confidently to streamline ...

Posted today

$69 - $83/hr

Virtual Physical Therapist - Illinois Get Paid for the Work You Actually Do. Deliver Meaningful ... Peer support - Access to internal, discipline-specific chat channels for real-time collaboration ...

New

$60 - $90/hr

Execute inbound and outbound sales activities using phone, video, email, text, live chat, and other ... Conduct virtual education sessions through video with healthcare professionals on product use ...

New

$52 - $72/hr

Your Mission The Virtual MRI Technologist will operate MRI equipment remotely to assist with ... staff via chat feature or phone. * Assess: Review the patient screening conducted onsite ...

$69 - $80/hr

Virtual Speech-Language Pathologist - Georgia Get Paid for the Work You Actually Do. Deliver ... Peer support - Access to internal, discipline-specific chat channels for real-time collaboration ...

New

$83 - $91/hr

Virtual Speech-Language Pathologist - Wisconsin Get Paid for the Work You Actually Do. Deliver ... Peer support - Access to internal, discipline-specific chat channels for real-time collaboration ...

New

$76 - $83/hr

Virtual Speech-Language Pathologist - Texas Get Paid for the Work You Actually Do. Deliver ... Peer support - Access to internal, discipline-specific chat channels for real-time collaboration ...

New

$83 - $98/hr

Virtual School Psychologist - North Carolina Get Paid for the Work You Actually Do. Deliver ... Peer support - Access to internal, discipline-specific chat channels for real-time collaboration ...

$79 - $87/hr

Virtual Speech-Language Pathologist - Ohio Get Paid for the Work You Actually Do. Deliver ... Peer support - Access to internal, discipline-specific chat channels for real-time collaboration ...

New

$55 - $85/hr

Virtual Wound Healing Specialist At Solventum, we enable better, smarter, safer healthcare to ... Responding to inbound customer inquiries via phone, email, or chat and providing information ...

New

$115 - $155/hr

... centered, virtual-first primary care to patients across the U.S. Our group practice model is ... The role provides primary care through video visits, live chat and secure messaging supported by ...

$150 - $190/hr

* Architect, design, and develop scalable chat Virtual Agent frameworks using Google Vertex AI (Agent Engine, ADK). * Build, customize, and optimize chatbots and conversational flows with Dialogflow CX ...

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Virtual Chat information

What is a virtual chat?

Virtual chat jobs involve providing customer service, technical support, or sales assistance through online chat platforms instead of phone or in-person interactions. Employees communicate with customers in real time, answering questions, resolving issues, or offering information via text-based chat systems. These roles are often remote and require strong typing, communication, and problem-solving skills. Some companies may require previous customer service experience, but many offer on-the-job training for new hires.

What skills and qualifications are needed to thrive as a virtual chat support agent?

To thrive as a Virtual Chat Support Agent, you need excellent written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong problem-solving, patience, and the ability to multitask help agents stand out in this remote role. These skills ensure efficient, high-quality customer service and build positive brand experiences in a digital environment.

What are common challenges faced by virtual chat agents, and how can they be addressed?

Virtual Chat Agents often encounter challenges such as handling multiple conversations simultaneously, resolving complex customer issues without face-to-face interaction, and maintaining a fast response time. To address these challenges, it's helpful to become highly familiar with company resources and FAQs, use templates and shortcuts judiciously, and develop strong written communication skills. Regular training and feedback from team leads can also improve efficiency and customer satisfaction, making it easier to manage workload and deliver quality service.

What are the most commonly searched types of Chat jobs in Kentucky?

The most popular types of Chat jobs in Kentucky are:

What cities in Kentucky are hiring for Virtual Chat jobs?

Cities in Kentucky with the most Virtual Chat job openings:

Infographic showing various Virtual Chat job openings in Kentucky as of August 2026, with employment types broken down into 85% Full Time, 6% Part Time, 7% Temporary, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution.

Virtual sales consultant Job ID: 396296

benefitsonus

On-site

$75 - $120/hr

Other

Medical, Dental, Vision, Life

Posted 3 days ago

New


Job description

About the Opportunity

A fast-scaling fintech startup operating in the U.S. benefits and insurance ecosystem, we empower individuals and families to navigate complex health, dental, vision, and supplemental benefits using AI-driven advisory tools — all delivered through a seamless virtual sales experience. We’re building the next generation of customer-first digital insurance advisors, combining conversational AI, CRM automation, and human-guided consultative selling to simplify access to critical coverage.

Role & Responsibilities
  • Conduct virtual consultations via video, phone, or chat to assess client needs and recommend personalized benefit plans (health, dental, vision, life, supplemental).
  • Guide prospects through plan comparisons, enrollment workflows, and eligibility verification using our digital benefits platform.
  • Build trust and rapport with clients by acting as a benefits navigator — translating complex policy terms into simple, actionable advice.
  • Hit monthly sales targets by managing a high-volume pipeline of inbound/outbound leads via CRM (Salesforce/HubSpot).
  • Collaborate with underwriting and compliance teams to ensure accurate policy placements and regulatory adherence.
  • Provide post-sale support to ensure client retention, upsell opportunities, and seamless onboarding.
Skills & Qualifications
  • Must-Have
  • Salesforce
  • Zoom / Microsoft Teams
  • Health Insurance Licensing (state-specific)
  • Benefits advising
  • CRM pipeline management
  • Virtual selling
  • Client onboarding
  • Compliance documentation
  • Preferred
  • Experience with Medicare Advantage or ACA plans
  • Knowledge of ACA Marketplace portals
  • AI chatbot-assisted selling platforms
Benefits & Culture Highlights
  • 100% remote work with flexible hours — designed for work-life harmony.
  • Uncapped commission + bonuses + performance-based incentives.
  • Access to proprietary AI co-pilot tools that boost conversion and reduce admin overhead.
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