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Home Based Chat Jobs in Kentucky (NOW HIRING)

$110 - $124/hr

... home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 ... In this role, you will use asynchronous text-based chat and synchronous video to provide high ...

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Home Based Chat information

See Kentucky salary details

$7

$14

$20

How much do home based chat jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for home based chat in Kentucky is $14.25, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.67 per hour, depending on experience, location, and employer.

What is a home based chat?

A Home Based Chat job is a remote position where employees or independent contractors provide customer service, support, or sales assistance to clients via online chat platforms. These roles typically involve answering customer inquiries, resolving issues, and sometimes upselling products or services—all through written communication. It is an ideal position for people who prefer remote work and have strong typing and communication skills. Home Based Chat jobs often require a reliable internet connection and the ability to multitask efficiently.

What are the key skills and qualifications needed to thrive as a home based chat agent, and why are they important?

To thrive as a Home Based Chat Agent, you need strong written communication skills, fast and accurate typing abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and help desk systems is typically required. Exceptional problem-solving abilities, patience, and professionalism help agents deliver excellent customer experiences remotely. These skills and qualities are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a virtual support environment.

What are the typical challenges faced in a home based chat support role, and how can they be managed?

Home-based chat support professionals often face challenges such as managing multiple conversations simultaneously, staying motivated without in-person supervision, and maintaining a high standard of customer service in a remote setting. To manage these challenges, it's important to develop strong multitasking and time management skills, set up a distraction-free workspace, and maintain regular communication with your team through digital channels. Many companies also provide training and resources to help remote chat agents stay engaged and aligned with team goals.

What is the difference between Home Based Chat vs Home Based Customer Service Representative?

AspectHome Based ChatHome Based Customer Service Representative
CredentialsBasic customer service skills, sometimes certificationsCustomer service experience, sometimes certifications
Work EnvironmentOnline chat platforms, remote setupPhone and online communication, remote setup
Industry UsageCustomer support, tech support, salesCustomer support, technical support, sales
Search & Comparison IntentUnderstanding online chat roles, remote chat jobsCustomer service roles, remote support jobs

Home Based Chat and Home Based Customer Service Representative roles both involve remote customer support. The main difference lies in communication methods: Home Based Chat focuses on online chat interactions, while Customer Service Representatives may handle calls and emails. Both roles require customer service skills and are common in various industries, making them popular search comparisons for remote support jobs.

How do you become a home based chat agent?

To become a home based chat agent, you typically need strong communication skills, computer literacy, and reliable internet access. Employers often require prior customer service experience and may ask for proficiency with chat software or CRM tools; some positions also require a quiet work environment and flexible scheduling.

What are the most commonly searched types of Chat jobs in Kentucky?

The most popular types of Chat jobs in Kentucky are:

What cities in Kentucky are hiring for Home Based Chat jobs?

Cities in Kentucky with the most Home Based Chat job openings:

Galileo: Digital Nurse Practitioner (Evenings & Weekends)

On-site

$110 - $124/hr

Other

Medical, Dental, Vision, Retirement

Posted 6 days ago


Job description

Headquarters: Remote, United States

About Us

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

About The Role

Galileo is looking for culturally sensitive clinicians to join our digital-first, primary care medical group. In this role, you will use asynchronous text-based chat and synchronous video to provide high-quality, comprehensive and evidence-based primary care. As a part of our collaborative clinical care team, you will leverage data, technology, and operational rigor to optimize great patient outcomes while offering highly personalized care and shared decision making with patients.

Here’s What You’ll Do:
  • Provide best-in-class care for Galileo patients managing complex and chronic illnesses through our innovative, proprietary app and technology and your excellent clinical judgment.
  • Provide compassionate and empathetic care to patients from age 0-100 across all needs, including complex, chronic medical conditions such as: diabetes, hypertension, obesity and mental health.
  • Work with a diverse patient population. We pride ourselves on fostering a culture that is inclusive of all backgrounds.
  • Solve patient problems in an efficient, nimble manner by drawing on resourcefulness, collaborating with team members to leverage their expertise, and a “can-do” approach.
How We Work

Galileo is a 24/7 medical group utilizing asynchronous text-based chat and synchronous video to provide high-quality, comprehensive primary care. We work in 4-hour shifts (mornings, afternoons, evenings, overnight on weekdays and weekends) and require a minimum of 14 hours a week (alternating 12 and 16 hour weeks). At 24+ hours you will be considered full-time and benefits eligible. Providers are required to work at least two 4 hour shifts each weekend, in addition to their weekday hours.

We are currently looking for NPs with active licensure in Texas. We have several roles available for evening and weekends coverage. Evening shifts begin at 6pm ET.

Compensation

$80/hour (regular rate) and $90/hour (premium rate)

About You

We look for passionate clinicians who are invested in solving complex problems that impact millions of lives and are excited about fixing what’s broken to improve care quality and health outcomes for everyone. We believe in a culture that fosters teamwork, excellence, and sound decision-making—one that is based on mutual respect and trust. We appreciate individuals who are open and honest about what they’re looking for so we can ensure it’s a fit on both sides.

We would love to hear from you if you have the following or equivalent experience:
  • Have 5+ years of advanced clinical experience in complex care, chronic care management, or primary care.
  • Are experienced in or have an appetite for learning digital-first healthcare (e.g. virtual medicine).
  • Are interested in new, innovative models of care that balance evidence-based approaches with creative ideas.
  • Are highly comfortable with using technology and various applications to deliver care to patients virtually. Our current tech stack is:
    • Proprietary built clinician-patient platform
    • Google Suite (gmail, sheets, docs, etc)
    • Slack
  • Certified as a Nurse Practitioner
  • Active state licensure in TX, with the ability to obtain additional state licensures.
How We Care for You:
  • Flexible scheduling – design the schedule that works best for YOU
  • Competitive health, vision and dental plans
  • Company paid short and long term disability
  • 12 weeks paid parental leave
  • Malpractice insurance provided, including tail coverage
  • 401(k) with company match
How We Hire

Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds.

Source We Work Remotely: Remote jobs in design, programming, marketing and more

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