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Virtual Chat Customer Service Jobs in Rutherfordton, NC

American Traveler

Travel Med/Surg Telemetry RN

Shelby, NC · On-site

$1.8K - $2.5K/wk

Unit utilizes virtual nursing (VNO) technology with 10 cameras -- virtual RNs can serve as a second ... customer service. Our team ensures a smooth, worry-free experience for those starting on or ...

American Traveler

Travel Med/Surg Telemetry RN

Shelby, NC · On-site

$1.8K - $2.5K/wk

Unit utilizes virtual nursing (VNO) with 10 cameras; virtual RNs assist with second-witness for ... customer service. Our team ensures a smooth, worry-free experience for those starting on or ...

American Traveler

Travel Med/Surg Telemetry RN

Shelby, NC · On-site

$1.8K - $2.5K/wk

Unit utilizes virtual nursing (VNO) with 10 cameras -- virtual RNs can serve as a second witness ... customer service. Our team ensures a smooth, worry-free experience for those starting on or ...

American Traveler

Travel Med/Surg Telemetry RN

Shelby, NC · On-site

$1.8K - $2.5K/wk

Virtual nursing (VNO) system in use with 10 cameras -- virtual RNs can serve as a second witness ... customer service. Our team ensures a smooth, worry-free experience for those starting on or ...

Steffes

Human Resources Generalist

Shelby, NC · On-site

Employer-paid Virtual Physical Therapy Program Steffes Core Values * Trust: We promote growth and ... Customer Service - Demonstrate excellent customer service and display a positive attitude and ...

Steffes

Human Resources Generalist

Shelby, NC · On-site

Employer-paid Virtual Physical Therapy Program Steffes Core Values * Trust: We promote growth and ... Customer Service - Demonstrate excellent customer service and display a positive attitude and ...

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All JobsChat Customer Service JobsVirtual Chat Customer Service JobsVirtual Chat Customer Service Jobs in Rutherfordton, NC

Virtual Chat Customer Service information

See Rutherfordton, NC salary details

$8

$14

$22

How much do virtual chat customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for virtual chat customer service in Rutherfordton, NC is $14.86, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $15.96 per hour, depending on experience, location, and employer.

How does a Virtual Chat Customer Service representative typically collaborate with other departments to resolve customer issues?

As a Virtual Chat Customer Service representative, you’ll frequently collaborate with departments such as technical support, billing, or sales to address complex customer concerns. While most interactions happen via chat, you may escalate tickets or communicate asynchronously with internal teams using tools like Slack or ticketing systems. Effective communication and detailed documentation are key, as they ensure a smooth handoff of information and timely resolution of customer issues. This collaborative environment fosters teamwork and helps develop your problem-solving and multitasking abilities.

What is a Virtual Chat Customer Service representative?

A Virtual Chat Customer Service representative is a professional who assists customers online through live chat platforms instead of over the phone or in person. Their main responsibilities include answering customer inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience. They typically work remotely, using specialized software to communicate with multiple customers simultaneously. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company's products or services.

What is the difference between Virtual Chat Customer Service vs Virtual Phone Customer Service?

AspectVirtual Chat Customer ServiceVirtual Phone Customer Service
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional phone etiquette training
Work EnvironmentOnline chat platforms, remote from homeCall centers or remote, handling customer calls
Employer & IndustryRetail, tech, e-commerce companiesTelecommunications, retail, service industries
Search & ComparisonOften compared for remote customer support rolesCommonly compared with chat roles for communication methods

Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.

What are the key skills and qualifications needed to thrive as a Virtual Chat Customer Service Representative, and why are they important?

To thrive as a Virtual Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems like Salesforce or Zendesk, and ticketing tools is typically required. Excellent multitasking, patience, and a customer-centric attitude help representatives stand out in handling multiple conversations efficiently. These skills and qualities are vital to deliver timely, accurate, and positive support experiences in a fast-paced digital environment.
What are the most commonly searched types of Chat Customer Service jobs in Rutherfordton, NC? The most popular types of Chat Customer Service jobs in Rutherfordton, NC are:
What are popular job titles related to Virtual Chat Customer Service jobs in Rutherfordton, NC? For Virtual Chat Customer Service jobs in Rutherfordton, NC, the most frequently searched job titles are:
What job categories do people searching Virtual Chat Customer Service jobs in Rutherfordton, NC look for? The top searched job categories for Virtual Chat Customer Service jobs in Rutherfordton, NC are:
What cities near Rutherfordton, NC are hiring for Virtual Chat Customer Service jobs? Cities near Rutherfordton, NC with the most Virtual Chat Customer Service job openings:
Virtual Chat Customer Service jobs near you
Infographic showing various Virtual Chat Customer Service job openings in Rutherfordton, NC as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $30,907 per year, or $14.9 per hour.
Travel Medical/Surgical Telemetry RN

Travel Medical/Surgical Telemetry RN

American Traveler

Shelby, NC • On-site

$1.8K - $2.5K/wk

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

American Traveler is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Shelby, North Carolina.

Job Description & Requirements
  • Specialty: Med Surg / Telemetry
  • Discipline: RN
  • Start Date: 08/03/2026
  • Duration: 13 weeks
  • 36 hours per week
  • Shift: 12 hours, nights
  • Employment Type: Travel
Assignment Overview
  • Shift: Nights, 3x12hrs
  • Hours: 36 hrs/wk
  • Start Date: Aug 3, 2026
  • Length: 13 weeks
  • Openings: 1
Description

American Traveler is seeking an experienced RN for a Med/Surg Tele position at a Level 3 Trauma, Certified Chest Pain and Stroke Center hospital in Shelby, NC, requiring a minimum of 18 months of Med/Tele experience and a valid NC or compact RN license.

Details
  • Work on a 32-bed Medical/Surgical unit (4W) within a 241-licensed-bed, Level 3 Trauma facility
  • Patient population includes stroke, respiratory illnesses (flu, pneumonia, COVID), renal failure, peritoneal dialysis, wound care, and other medical/surgical diagnoses
  • RN-to-patient ratio is 1:5–6, with potential surge ratios up to 1:7–8
  • 12-hour night shifts, 1900–0700, 36 hours per week
  • Weekend rotation is every other weekend
  • Low census call is possible; night shift nurses may be called back up to 3:00 AM
  • Holiday coverage required for 75% of assigned holidays
  • Floating is required within Region 3 (Cleveland, Kings Mountain, Lincoln, and Central Division facilities) per regional needs — candidates who are not willing to float to all facilities in this region should not apply
  • EMR is Epic
  • Unit utilizes virtual nursing (VNO) with 10 cameras; virtual RNs can serve as a second witness for certain medications, monitor high-acuity patients, and assist with admissions and discharges
Requirements
  • Active NC or compact RN license required
  • Current BLS, ACLS, and NIHSS certifications required
  • Minimum 18 months of Med/Surg Tele RN experience required, with most recent experience within the last year
  • Core skills required include cardiac rhythm interpretation, experience with non-titrating cardiac drips (Cardizem/Amiodarone), wound care, drain/tube management, PIV starts, and central line management
  • Last 4 digits of SSN and full date of birth required for consideration
  • Minimum of 1 professional reference dated within the past year, from a Supervisor, Manager, Director, or Charge RN
  • Candidates must reside more than 50 miles from the facility; local candidates are not accepted
Additional Information
  • Unit support includes CNAs (ADLs, mobility, feeding), charge nurse (may or may not carry a patient assignment), phlebotomy, IV/VAT team, respiratory therapy (24/7), hospitalist (24/7), and intensivist (24/7), as well as telemetry monitoring technicians — no HUC on unit
  • Orientation includes facility NEO plus 2 days of departmental orientation
  • Scheduling is done on a 6-week cycle
  • Up to 6 days of RTO may be approved, excluding holidays
  • Navy scrubs required
  • Free parking is available on site
  • First-time travelers are welcome to apply
  • Candidates who have previously held a permanent position at an AHSE facility must have been separated for at least 1 year to be eligible

American Traveler Job ID #P-729387. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Travel RN - Med/Surg Tele

About American Traveler

With over 25 years of experience, American Traveler has established a reputation for outstanding customer service. Our team ensures a smooth, worry-free experience for those starting on or expanding their travel nursing and allied careers.

With thousands of travel nursing and allied jobs nationwide, our attentive and approachable recruiters find positions that align perfectly with your career aspirations and personal requirements.

American Traveler offers exceptional benefits, including premium medical, dental, vision and life insurance beginning day one of your assignment, generous 401(k) match, substantial housing stipends, and more. Additionally, with 24/7 support and access to our in-house clinicians, you are assured confidence and comfort throughout your assignment.

With our team behind you, you can relax and enjoy a rewarding travel career.

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