... virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide ...
... virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide ...
... virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide ...
... virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide ...
... virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide ...
... virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide ...
... virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide ...
... virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide ...
... virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide ...
... virtual tools - video, phone, chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide ...
Be Seen First
... and through virtual tools including video, phone, chat, and email * Prepare complete and accurate individual tax returns * Deliver exceptional customer service and build long-term client ...
Quick apply
Be Seen First
... and through virtual tools including video, phone, chat, and email * Prepare complete and accurate individual tax returns * Deliver exceptional customer service and build long-term client ...
Sales and Service Agent Remote
Casar, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales and Service Agent Remote
Casar, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales and Service Advisor
Marion, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales and Service Advisor
Marion, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales and Service Advisor
Spindale, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales and Service Advisor
Spindale, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales and Service Advisor
Forest City, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales and Service Advisor
Forest City, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales and Service Agent Remote
Bostic, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales and Service Agent Remote
Bostic, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales and Service Agent Remote
Cliffside, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales and Service Agent Remote
Cliffside, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales and Service Advisor
Casar, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales and Service Advisor
Casar, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales and Service Agent Remote
Spindale, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales and Service Agent Remote
Spindale, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales and Service Advisor
Glenwood, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales and Service Advisor
Glenwood, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales and Service Agent Remote
Glenwood, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales and Service Agent Remote
Glenwood, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales and Service Agent Remote
Edneyville, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales and Service Agent Remote
Edneyville, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales and Service Agent Remote
Inman, SC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales and Service Agent Remote
Inman, SC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Sales and Service Advisor
Kingstown, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Sales and Service Advisor
Kingstown, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Sales and Service Agent Remote
Polkville, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Sales and Service Agent Remote
Polkville, NC · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Virtual Chat Customer Service information
See Rutherfordton, NC salary details
$8.83 - $10.11
3% of jobs
$10.11 - $11.39
9% of jobs
$12.54 is the 25th percentile. Wages below this are outliers.
$11.39 - $12.67
15% of jobs
$12.67 - $13.95
21% of jobs
The median wage is $14.11 / hr.
$13.95 - $15.24
18% of jobs
$15.88 is the 75th percentile. Wages above this are outliers.
$15.24 - $16.52
18% of jobs
$16.52 - $17.80
5% of jobs
$17.80 - $19.08
3% of jobs
$19.08 - $20.36
2% of jobs
$20.36 - $21.64
3% of jobs
$21.64 - $22.92
2% of jobs
$8
$14
$22
How much do virtual chat customer service jobs pay per hour?
As of Aug 29, 2026, the average hourly pay for virtual chat customer service in Rutherfordton, NC is $14.86, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $15.96 per hour, depending on experience, location, and employer.
What is a virtual chat customer service representative?
A Virtual Chat Customer Service representative is a professional who assists customers online through live chat platforms instead of over the phone or in person. Their main responsibilities include answering customer inquiries, resolving issues, providing product or service information, and ensuring a positive customer experience. They typically work remotely, using specialized software to communicate with multiple customers simultaneously. This role requires strong written communication skills, problem-solving abilities, and familiarity with the company's products or services.
What are the key skills and qualifications needed to thrive as a virtual chat customer service representative?
To thrive as a Virtual Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems like Salesforce or Zendesk, and ticketing tools is typically required. Excellent multitasking, patience, and a customer-centric attitude help representatives stand out in handling multiple conversations efficiently. These skills and qualities are vital to deliver timely, accurate, and positive support experiences in a fast-paced digital environment.
How does a virtual chat customer service representative typically collaborate with other departments to resolve customer issues?
As a Virtual Chat Customer Service representative, you’ll frequently collaborate with departments such as technical support, billing, or sales to address complex customer concerns. While most interactions happen via chat, you may escalate tickets or communicate asynchronously with internal teams using tools like Slack or ticketing systems. Effective communication and detailed documentation are key, as they ensure a smooth handoff of information and timely resolution of customer issues. This collaborative environment fosters teamwork and helps develop your problem-solving and multitasking abilities.
What is the difference between Virtual Chat Customer Service vs Virtual Phone Customer Service?
| Aspect | Virtual Chat Customer Service | Virtual Phone Customer Service |
|---|---|---|
| Credentials | Basic customer service skills, sometimes certifications in communication | Similar credentials, often with additional phone etiquette training |
| Work Environment | Online chat platforms, remote from home | Call centers or remote, handling customer calls |
| Employer & Industry | Retail, tech, e-commerce companies | Telecommunications, retail, service industries |
| Search & Comparison | Often compared for remote customer support roles | Commonly compared with chat roles for communication methods |
Virtual Chat Customer Service and Virtual Phone Customer Service both involve remote customer support roles. The main difference lies in the communication method: chat versus phone. Both roles require strong communication skills and customer service experience, but chat roles focus on written communication, while phone roles emphasize verbal skills. Employers in various industries hire for both positions, often offering similar credentials and work environments.
Are remote chat customer service jobs legit?
Remote chat customer service jobs are legitimate positions offered by many companies to handle customer inquiries via online chat platforms. These roles typically require good communication skills, computer literacy, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the opportunity before applying.
How do I become a virtual chat customer service agent?
To become a virtual chat customer service agent, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or messaging platforms. Many employers require previous customer service experience and basic computer skills; some may also prefer certifications in customer service or related fields. Training is often provided by the employer, and a reliable internet connection is essential for remote work.
What are the most commonly searched types of Chat Customer Service jobs in Rutherfordton, NC?
The most popular types of Chat Customer Service jobs in Rutherfordton, NC are:
What are popular job titles related to Virtual Chat Customer Service jobs in Rutherfordton, NC?
For Virtual Chat Customer Service jobs in Rutherfordton, NC, the most frequently searched job titles are:
What job categories do people searching Virtual Chat Customer Service jobs in Rutherfordton, NC look for?
The top searched job categories for Virtual Chat Customer Service jobs in Rutherfordton, NC are:
- From Home Remote Dental Insurance
- Temporary Nike Customer Service
- Part Time Mandarin Speaking Customer Service Representative
- Night Shift Amazon Spanish Customer Service
- Temporary Customer Service
- Customer Service Manager
- Full Time Customer Service Representative Teleperformance
- Flexible Zappos Customer Service
- Temporary Aflac Customer Service
What cities near Rutherfordton, NC are hiring for Virtual Chat Customer Service jobs?
Cities near Rutherfordton, NC with the most Virtual Chat Customer Service job openings:
H&R Block rating
5.6
Based on 293 frontline employees who took The Breakroom Quiz
147th of 152 rated financial services
Job description
About the Role
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
Preferred Qualifications
1 - This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.
2 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Required Qualifications
Your Expertise:
Why work for us
The following information has been provided by the franchisee operating the franchise office that has posted this position and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchisee.
As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Joining H&R Block1 as a seasonal, experienced Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
Preferred Qualifications
- Bachelor's degree in accounting or related field
- CPA or Enrolled Agent certification
- Experience completing complex returns (individual, trust, partnership)
- 5+ years of experience in accounting, finance, bookkeeping or tax
- Experience conducting virtual tax interviews
- Experience with tax planning and audit support
- Sales and/or marketing experience
1 - This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.
2 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Required Qualifications
- Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email
- Prepare complete and accurate tax returns
- Generate business growth, increase client retention, and offer additional products and services
- Provide clients with IRS support
- All certification levels can provide tax notice services
- Circular 230 associates can provide audit representation
- Mentor and support teammates
Your Expertise:
- Successful completion of the H&R Block Tax Knowledge Assessment2
- Experience in accounting, finance, bookkeeping or tax
- Experience completing individual returns
- Experience working in a fast-paced environment
- Comfort working with virtual tools - video, phone and chat
- Ability to effectively communicate in person, via phone and in writing
- Must complete continuing education requirement and meet all other IRS and applicable state requirements
- High school diploma / equivalent or higher
Why work for us
The following information has been provided by the franchisee operating the franchise office that has posted this position and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchisee.
What H&R Block employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About H&R Block
Sourced by ZipRecruiter
H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.
Industry
Accounting services, it services and finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Kansas City, MO, US