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Title: Administrative Assistant II, Library & University Center

Salary Range: $31,680.00

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: On-Site

FLSA Status: Non-Exempt

College: Elizabethtown Community & Technical College

Campus Location: Elizabethtown CTC

Department: Library & University Center

Total Rewards

Elizabethtown Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

ECTC is seeking an in-person on-site Administrative Assistant II position to provide front-line support and assist in daily operations for the Collier Library & Robbins University Center. This position splits its time and duties between ECTC's Collier Library (60%) and the Robbins University Center (40%) to provide front desk support and perform specialized administrative functions for both departments. This unique role delivers high-quality customer service while assisting students, faculty, staff, and community members with library resources and services, transfer initiatives, and student engagement efforts, to contribute to student success.

Job Duties:

Deliver responsive, student-centered service at the library circulation desk, including managing check-in/check-out processes, assisting with technology and research inquiries, shelving materials, and maintaining an organized and welcoming environment.
Open and close the library according to established schedules.
Provide instruction and assistance on library resources and services, including the discovery system/catalog, e-books, databases, Makerspace equipment, and interlibrary loan. Offer support in person, by phone, and through virtual platforms (e.g., chat).
Assist with Technical Services operations, such as processing, organizing, and maintaining library materials.
Assist with processing, organizing, digitizing, and maintaining College Archives materials.
Assist with Makerspace technologies and equipment.
Create and maintain non-academic LibGuides.
Assist patrons with Microsoft Office Suite products, including Word, Excel, and PowerPoint. Troubleshoot computer and software problems.
Complete special projects such as inventory, shelf shifting, library displays, or college/library student initiatives.
Staff the University Center front desk by answering calls, directing visitors, and performing general administrative and clerical duties.
Support Transfer Center initiatives in coordination with the Director by assisting with student engagement activities, events, and special projects (like outreach campaigns) that promote transfer.
Other duties as assigned by the Supervisor.

Minimum Qualifications:

Education: Associate's Degree and 1 year experience or equivalent (High School Diploma and 3 years experience).  

Preferred Qualifications:

Additional Skills Requested:

Successful Candidates should Demonstrate:
Strong customer service and organizational management skills
Excellent written and interpersonal communication skills
Ability to communicate effectively
Curiosity and enthusiasm for learning new things and sharing knowledge with others
Ability to multitask and work collaboratively in a dynamic setting
Ability to solve problems, demonstrate initiative, and work autonomously
Ability to use computer technology at an advanced level, including Microsoft Office 365 applications and PeopleSoft
Ability to maintain confidentiality of information

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.