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Virtual Chat Assistant Jobs in Iowa (NOW HIRING)

3M

Production Planning Analyst

Knoxville, IA · On-site

$84K - $103K/yr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to ...

3M

Production Planning Analyst

Knoxville, IA

$84K - $103K/yr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to ...

3M

Production Planning Analyst

Knoxville, IA

$84K - $103K/yr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to ...

3M

Capital Project Engineer

Knoxville, IA · On-site

$124K - $151K/yr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to ...

3M

Electrical Systems Technician

Bussey, IA

$33.32/hr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. #INDPROD ...

3M

Manufacturing Operator

Otley, IA

$24.96/hr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. #INDPROD All ...

3M

Plant Associate

Williamson, IA

$24.96/hr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. #INDPROD All ...

3M

Production Associate

Swan, IA

$24.96/hr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. #INDPROD All ...

3M

Electrical Systems Technician (Ames, IA)

Ames, IA · On-site

$37.70 - $38.76/hr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. #INDPROD ...

3M

Plant Associate

Lovilia, IA

$24.96/hr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. #INDPROD All ...

3M

Production Operator

Tracy, IA

$24.96/hr

Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. #INDPROD All ...

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Showing results 21-40

All JobsChat JobsVirtual Chat Assistant JobsVirtual Chat Assistant Jobs in Iowa

Virtual Chat Assistant information

What are the key skills and qualifications needed to thrive as a virtual chat assistant?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What is a virtual chat assistant?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

What are some common challenges virtual chat assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.
What are popular job titles related to Virtual Chat Assistant jobs in Iowa? For Virtual Chat Assistant jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Virtual Chat Assistant jobs in Iowa look for? The top searched job categories for Virtual Chat Assistant jobs in Iowa are:
Virtual Chat Assistant jobs near you
Infographic showing various Virtual Chat Assistant job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Production Planning Analyst

3M

Knoxville, IA • On-site

$84K - $103K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

3M rating

7.9

Company rating: 7.9 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

160th of 536 rated manufacturers

Job description

Job Description:
Production Planning Analyst
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You'll Make in this Role
As a Production Planning Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
  • Planning and scheduling of production work centers, monitor work center output to meet customer requirements and improve work center operational efficiency
  • Strong written or oral communication with Production Planning, Lean Value Stream, and Operations Team members along with active participation in the Tier process
  • Working closely with the business to understand customer requirements and forecasts. Working closely with the manufacturing team, value stream leadership, and Supply Planners to determine how best to prioritize and resolve supply constraints and balance service, inventory, and cost to meet business targets
  • Parameter Management: optimizing and maintaining production lot sizes, production cycles and safety stocks to deliver the desired balance between inventory and service
  • Managing capacity including identifying, resolving, and escalating production constraints. Managing assigned working and non-working inventories to maintain compliance and achieve inventory investment targets
  • Executing the production planning standard work utilizing supply chain tools, IT systems, and processes. Providing a high degree of planning analysis to support data-driven decision making
  • Identifies, leads, and participates in Continuous Improvement projects that improve customer service, inventory investment, flow, and supply chain efficiency

Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
  • Bachelor's degree or higher (completed and verified prior to start) from an accredited institution

Additional qualifications that could help you succeed even further in this role include:
  • Bachelor's degree or higher in Supply Chain, Operations Management, and/or Business Analytics from an accredited institution
  • ASCM (APICS) CPIM certification is preferred. If not complete at the time this position is assumed, the certification will become part of the employee professional development plan as agreed between management and the employee.
  • Two (2) years combined experience in supply chain, planning, logistics, and/or manufacturing in a private, public, government or military environment.
  • Experience with SAP ERP Software
  • 3M systems experience (Factory Planner, PMCS/IMES, Peoplesoft)
  • Experience in Production Planning
  • Knowledge of Supply Planning (SP), Demand Planning (DP), and Integrated Business Planning (IBP) processes
  • Strong data mining, data analysis, problem-solving, and decision-making skills
  • Advanced Microsoft Suite experience
  • Strong leadership, communication, interpersonal, and self-motivational skills
  • Experience working on cross-functional teams.
  • Experience utilizing Lean and Six Sigma / Continuous Improvement methodologies.

Work location:
  • Knoxville, IA.

Travel: May include up to 5% domestic/international
Relocation Assistance: May be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
Applicable to US Applicants Only:The expected compensation range for this position is $84,595 - $103,394, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.
Good Faith Posting Date Range 06/29/2026 To 07/29/2026 Or until filled
All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
3M Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please click on the following links and select the country where you are applying for employment to review the applicable Terms of Use (link here) and Privacy Policy (link here). Before submitting your application, you will be asked to confirm your agreement with the terms.

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