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Virtual Case Manager Jobs in Boise, ID (NOW HIRING)

LUMA

Family Support Clinician - CYFS

Caldwell, ID · On-site

$32/hr

... virtual settings to maximize accessibility and accommodate the diverse needs of families. (in tandem with regional Case Manager and Intensive Care Coordinator). * Deliver clinical support and ...

LUMA

Family Support Clinician - CYFS

Boise, ID · On-site

$32/hr

... virtual settings to maximize accessibility and accommodate the diverse needs of families. (in tandem with regional Case Manager and Intensive Care Coordinator). * Deliver clinical support and ...

LUMA

Service Coordinator - CYFS

Caldwell, ID · On-site

$23.92/hr

This is a position that provides case management to families of children birth to three in need of ... as well as through a virtual platform. If you have previously applied for Psychosocial ...

State of Idaho

Service Coordinator - CYFS

Caldwell, ID · On-site

$18.75 - $23.75/hr

This is a position that provides case management to families of children birth to three in need of ... as well as through a virtual platform. If you have previously applied for Psychosocial ...

The ALS Association

Coordinator, Care Services

Boise, ID · On-site

$22.51 - $27.99/hr

... virtual home visits, or in person home visits, when appropriate. * Advocate and assist people ... Knowledge of Medicare, Medicaid, patient assessments skills, planning and case management preferred.

The ALS Association

Coordinator, Care Services

Boise, ID · On-site

$22.51 - $27.99/hr

... virtual home visits, or in person home visits, when appropriate. * Advocate and assist people ... Knowledge of Medicare, Medicaid, patient assessments skills, planning and case management preferred.

Deloitte

Tax Senior - Real Estate

Boise, ID · On-site

The Team As global leaders in providing professional services to the Investment Management industry ... Experience working in a virtual and/or global environment * Passion for leveraging technology and ...

Deloitte

Tax Senior - Real Estate

Boise, ID

Deloitte's investment management and real estate teams bring together sector expertise and ... Experience working in a virtual and/or global environment * Passion for leveraging technology and ...

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Virtual Case Manager information

See Boise, ID salary details

$13

$23

$40

How much do virtual case manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for virtual case manager in Boise, ID is $23.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $25.62 per hour, depending on experience, location, and employer.

What is a virtual case manager?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

What does a virtual case manager do?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.

What skills and qualifications are needed to thrive as a virtual case manager?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What are popular job titles related to Virtual Case Manager jobs in Boise, ID?

For Virtual Case Manager jobs in Boise, ID, the most frequently searched job titles are:

What job categories do people searching Virtual Case Manager jobs in Boise, ID look for?

The top searched job categories for Virtual Case Manager jobs in Boise, ID are:

Virtual Case Manager jobs near you
Infographic showing various Virtual Case Manager job openings in Boise, ID as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $49,010 per year, or $23.6 per hour.

Family Support Clinician - CYFS

LUMA

Caldwell, ID • On-site

$32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 hours ago

Job description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS
THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.
The Idaho Health & Welfare's Continuum Care Bureau is hiring a Family Support Clinician (FSCs) for our Caldwell office. FSCs are an essential component of the Continuum Care Bureau's mission: ensuring that youth receive the right level of care, the appropriate treatment, and the necessary duration of support. FSCs provide clinical support and psychoeducation to birth, foster, post adoption, other caregivers, aiming to stabilize youth within their communities, prevent placement disruptions, and assist with healthy Continuum Care transitions during discharge. Through immediate intervention and therapeutic strategies, FSCs work to prevent youth from entering the foster care system by maintaining stability within their home environments and ensuring continuity of care. Some travel may be requested.
The Idaho Department of Health & Welfare is a drug-free workplace. Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre-employment drug test. In addition, successful candidates will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.
BENEFITS:
The State of Idaho offers a robust total compensation and benefits package, including but not limited to:
  • We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit at retirement.
  • 11 paid holidays
  • Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
  • Paid parental leave
  • Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week)
  • 2 voluntary supplemental retirement plans including both pre-tax and Roth options
  • Deferred compensation plan
  • Life insurance for self, spouse, and children
  • Short and long-term disability insurance
  • Flexible Spending Accounts (FSA)
  • Wide variety of training opportunities
  • Some positions offer flexible hours and/or telecommuting
  • Additional perks and discounts available through medical provider
  • Public Service Loan Forgiveness (PSLF) Eligibility
  • Employee assistance program

Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/StateEmployees/Benefits.html.*
EXAMPLE OF DUTIES:
  • Provide brief clinical support and psychoeducation to birth, foster, post adoption and other identified caregivers by offering targeted sessions that address immediate concerns and equip them with tools to manage youth behavior effectively.
  • Assist in maintaining stability within their community placements by identifying early signs of distress and intervening with strategies to mitigate potential disruptions. (in person, telecommunication, or phone support)
  • Knowledge of community resources to suggest services in home, office, or virtual settings to maximize accessibility and accommodate the diverse needs of families. (in tandem with regional Case Manager and Intensive Care Coordinator).
  • Deliver clinical support and psychoeducation to birth, foster, post adoption and other identified caregivers during youth transitions from continuum care by ensuring they understand behavioral expectations and best practices for a smooth reintegration.
  • Focus on stabilizing youth post-discharge to prevent re-entry into continuum care through structured check-ins and reinforcement of coping mechanisms.
  • Coordinate with the discharging treatment team to ensure a "soft" handoff and continuity of care by facilitating a collaborative transition plan that aligns with the youth's therapeutic goals. (working together with DHW Case Manager to coordinate and collaborate for youth/family needs)
  • Dependent upon age, meet with youth to assess treatment readiness and overall treatment needs through structured assessments and goal-setting discussions.
  • Provide short-term clinical intervention to support treatment planning by reinforcing therapeutic strategies and addressing immediate emotional or behavioral concerns.
  • Knowledge of service availability per community which can be accessible in multiple formats: in-home, in-office, and virtually, ensuring flexibility and responsiveness to family needs.
  • Families engaged in services will have access to 24-hour helplines for crisis support, offering immediate guidance and intervention when necessary.
  • FSC services will be reviewed by a supervisor every three weeks to assess progress and determine next steps, ensuring accountability and continuous improvement.
  • Documentation of all interactions, support provided, and coordination efforts will be maintained to ensure continuity and effectiveness of care, utilizing standardized tracking systems and case notes.
  • FSCs will provide timely updates to the regional Case Manager who submitted the request for support through structured reports and scheduled check-ins.
  • Regular communication will include the initial engagement of services, progress updates, and confirmation of transition to long-term community-based support when applicable, ensuring transparency and collaboration.

MINIMUM QUALIFICATIONS:
You must possess all the specialty minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum and specialty qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.
  • A Master's degree (or higher) in a direct clinical practice Human Services field is required for this position. (Master's degree in social work, psychology, marriage and family counseling, marriage and family therapy, psychosocial rehabilitation counseling, psychiatric nursing, or very closely related field of study) in accordance with Idaho Codes: 54-3206, 54-3402, 54-3405, and 54-3214.

SPECIALTY MINIMUM QUALIFICATIONS:
  • Requires licensure in a professional specialty in one of the following areas:Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) in accordance with Idaho Code 54-3206, Licensed Professional Counselor (LPC) in accordance with Idaho Code 54-3405, Marriage and Family Therapist (LMFT) in accordance with Idaho Code 54-3405. For licensure information please contact the Idaho Bureau of Occupational Licenses at http://ibol.idaho.gov/ or 208-334-3233.

Learn About a Career with DHW
If relocating to Idaho, the Department of Health & Welfare does not reimburse the cost of relocating and the department does not sponsor anyone with a work visa.
PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 11:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.
If you have questions, please contact us at:
Email is the quickest way to get an answer to your questions.
(answered Monday through Friday during business hours MST)
EMAIL: dhwjobs@dhw.idaho.gov
PHONE: (208) 334-0681
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
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About Luma

Sourced by ZipRecruiter

Industry

Arts, entertainment, and recreation

Company size

201 - 500 Employees

Headquarters location

Santa Monica, CA, US

Year founded

2002

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