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Virtual Case Manager Jobs in New Mexico (NOW HIRING)

Lifepoint Health

Case Management Assistant

Las Cruces, NM · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... staff, physician, Case Manager, clinical denial management, and Centralized Business Office ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Lifepoint Health

Case Management Assistant

Las Cruces, NM

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... staff, physician, Case Manager, clinical denial management, and Centralized Business Office ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Ideal Option PLLC

Forensic Peer Navigator

Las Cruces, NM · On-site

$30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Case Manager will provide direct services to an active case load of approximately 25-30 ... virtual intake and provider visits. * Provide education and training to community-based ...

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Virtual Case Manager information

See New Mexico salary details

$13

$23

$41

How much do virtual case manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual case manager in New Mexico is $23.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $26.11 per hour, depending on experience, location, and employer.

What does a virtual case manager do?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.

What skills and qualifications are needed to thrive as a virtual case manager?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What is a virtual case manager?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

What are popular job titles related to Virtual Case Manager jobs in New Mexico?

For Virtual Case Manager jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Virtual Case Manager jobs in New Mexico look for?

The top searched job categories for Virtual Case Manager jobs in New Mexico are:

What cities in New Mexico are hiring for Virtual Case Manager jobs?

Cities in New Mexico with the most Virtual Case Manager job openings:

Virtual Case Manager jobs near you
Infographic showing various Virtual Case Manager job openings in New Mexico as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,901 per year, or $24 per hour.

Case Management Assistant

Lifepoint Health

Las Cruces, NM • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

LifePoint Health rating

5.9

Company rating: 5.9 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

759th of 887 rated healthcare providers

Job description


Case Management Assistant
Your experience matters
Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Case Management Assistant joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
A Case Management Assistant who excels in this role completes various duties to enhance the efficiency of the Case Management Department and supports the daily functions of the case managers. This role assists in securing arrangements for the discharge transition and post-acute services and monitors the revenue cycle process related to insurance certifications, insurance verification, peer-to-peer completion, and denial/appeal tracking. This position also serves as a liaison between the Case Management Department, payers, and additional entities. Specific duties include:
  • Aids the case management staff, including but not limited to, creating and sending referral packets, organizing admission and discharge patient records, making phone calls, obtaining signatures, or any other assistance needed determined by the CM team. Organizes and prepares the necessary clerical elements for the weekly interdisciplinary team meeting to function timely and efficiently.
  • Schedules family conferences and by makes necessary arrangements for post-discharge follow-up care.
  • Functions as the point of contact and liaison for the hospital Case Management Department staff regarding clinical insurance review completion and/or issues.
  • Forwards the necessary patient clinical information for all admission, concurrent, and retrospective insurance reviews to payers for the completion of medical necessity reviews.
  • Monitors, follows up on, documents, and tracks payer responses/requests of completed clinical reviews, including approvals, appeals, and denials, and communicates these to the appropriate personnel (hospital staff, physician, Case Manager, clinical denial management, and Centralized Business Office).
  • Monitors and tracks the total hospital certified days of the patient for payers (commercial, managed care, and Medicaid) and communicates missing certifications to the Case Manager.
  • Enters DME orders, prepares discharge IMM for delivery, delivers Advance Directive packets and assists with Rehabtracker sign-ups.

Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for
Applicants should have a minimum of one year of hospital or post-acute healthcare experience with preference in case management or a clinical department. Additional requirements include:
  • Education:
    • College degree in a healthcare related field preferred. LPN or social work degree preferred but not required.

Connect with a Recruiter
Not ready to complete an application, or have questions? Please contact Tara by emailing tara.baker@lpnt.net.
More about Memorial Medical Center
Memorial Medical Center is a 199-bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.
EEOC Statement
Memorial Medical Center is an Equal Opportunity Employer. Memorial Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
About Us
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About the Team
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

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About LifePoint Health

Sourced by ZipRecruiter

Lifepoint Health serves patients, clinicians, communities and partners across the healthcare continuum. Our diversified healthcare delivery network extends from coast to coast, consisting of community hospitals, rehabilitation and behavioral health hospitals, and additional sites of care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1999

Social media

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