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Virtual Call Center Jobs in Inman, SC (NOW HIRING)

LifeMD

Customer Service Representative

Greenville, SC · On-site

$22.50/hr

LifeMD is a leading digital healthcare company committed to expanding access to virtual care ... which can include call center, patient coordination or claims experience * Ability to work ...

LifeMD

Customer Service Representative

Greenville, SC · On-site

$22.50/hr

LifeMD is a leading digital healthcare company committed to expanding access to virtual care ... which can include call center, patient coordination or claims experience * Ability to work ...

All JobsCall Center JobsVirtual Call Center JobsVirtual Call Center Jobs in Inman, SC

Virtual Call Center information

See Inman, SC salary details

$4

$11

$17

How much do virtual call center jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for virtual call center in Inman, SC is $11.96, according to ZipRecruiter salary data. Most workers in this role earn between $8.17 and $13.89 per hour, depending on experience, location, and employer.

What is a virtual call center?

A virtual call center is a customer service operation where agents work remotely rather than from a centralized physical location. These agents use internet-based software to handle inbound and outbound calls, as well as other customer interactions like emails or chats. Virtual call centers allow companies to employ staff from different locations, often improving flexibility and reducing overhead costs. They are commonly used in industries such as telecommunications, retail, and technical support.

What is the difference between Virtual Call Center vs Customer Service Representative?

AspectVirtual Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes training certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentRemote, home-based or virtual office settingTypically office-based or remote, depending on employer
Industry UsageCommon in call centers, customer support, salesCustomer support, sales, technical support roles
Job FunctionsHandling inbound/outbound calls, support, salesAssisting customers, resolving issues, providing product info

The Virtual Call Center and Customer Service Representative roles often overlap, especially in customer support functions. The main difference is that a Virtual Call Center refers to the entire remote operation or platform, while a Customer Service Representative is an individual role within that environment. Both roles require similar skills and credentials, but the Virtual Call Center emphasizes the remote, often technology-driven setup.

What Are Virtual Call Center Jobs?

Virtual call center jobs focus on providing phone service in a variety of fields. While many people associate them with telemarketing and customer service, companies also use virtual call centers for things like setting appointments. In this role, you may help manage inbound and outbound calls, coordinate with other employees to find solutions to customer issues, and provide additional assistance or answer customer questions as needed. Many virtual call centers focus on a specific field. For example, a company may provide financial services or remote healthcare through a virtual call center. Virtual call centers frequently allow you to work from home.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need excellent verbal communication, active listening, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is essential for daily operations. Patience, professionalism, and adaptability help representatives handle diverse customer needs and high-pressure situations. These skills are crucial for delivering effective customer support, resolving issues efficiently, and maintaining a positive brand reputation remotely.

What are some common challenges faced by employees in a virtual call center, and how can they be managed?

One common challenge in a virtual call center is staying focused and motivated while working remotely, often in a home environment with potential distractions. Additionally, communicating effectively with team members and supervisors can be more difficult without face-to-face interaction. To manage these challenges, it's helpful to establish a dedicated, quiet workspace, use reliable communication tools, and participate in regular team meetings. Many companies also offer training and support resources to help employees remain connected and productive.
More about Virtual Call Center jobs
What are the most commonly searched types of Call Center jobs in Inman, SC? The most popular types of Call Center jobs in Inman, SC are:
What cities near Inman, SC are hiring for Virtual Call Center jobs? Cities near Inman, SC with the most Virtual Call Center job openings:
Virtual Call Center jobs near you
Virtual Experience Banker I

Virtual Experience Banker I

Southern First Bank

Greenville, SC • On-site, Remote

$17 - $21.25/hr

Full-time

Posted 24 days ago

Job description

At Southern First, we believe banking is about people, and we're making a difference one client and one banker at a time. Rooted in service and family, our core values make up the foundation of our company and the way we do business. Those values include caring, serving, and loving others. Every day, our team proudly carries out our mission of impacting lives in the communities we serve.
Headquartered in beautiful Greenville, SC, Southern First is locally owned and growing Southeastern markets in three states. Our relationship-first approach to banking is backed by our commitment to investing in easy-to-use technology, giving our clients all of the tools they need to easily manage their finances whenever, wherever.
If you are passionate about impacting lives in our community and building long-lasting client relationships, we'd love for you to join our team. We care. We serve. We love.
POSITION SUMMARY
Responsible for expanding and supporting client relationships via telephone and electronic communication methods. Offers appropriate bank products and services and provides quality client service.
ESSENTIAL RESPONSIBILITIES
  • Assist clients at the point of contact through telephone, email, video conference, live chat communication and quickly adopt to emerging solutions.
  • Support client needs involving daily maintenance functions such as electronic Banking, BillPay, Mobile Banking, Money Movement, Payment requests as well as Debit Card related issues.
  • Research and answer client inquiries and resolve problems for clients as necessary.
  • Offer appropriate products and services of the bank by identifying existing Client's needs and making recommendations.
  • Develop and maintain a strong working knowledge of all relevant Bank products and services.
  • Adhere to high ethical standards and comply with all policies/procedures/regulations/applicable laws.
  • Complete other duties as assigned.

Virtual Experience Banker I
  • Proficiency in use of computers, and basic office equipment such as copiers, printers, fax machine, telephones, etc.
  • Interpersonal communication skills to represent the Bank in a positive way in dealing with clients and other team members.
  • Proficiency in Microsoft Outlook, Word and Excel.
  • Ability to maintain confidentiality and exhibit a high degree of integrity.
  • Extensive knowledge of retail banking rules, regulations, policies and procedures.
  • Maintain regular, consistent, and professional attendance, punctuality and professional appearance.
  • Successful completion of compliance training deemed necessary by the Bank.
  • Support clients with consumer online banking, debit card inquiries, password resets, and general account maintenance.

Virtual Experience Banker II
Additional Requirements:
  • Support clients with consumer and business online banking, debit card, ACH, wires, password reset, and disputes.
  • Manage end to end dispute process.
  • Support client money movement activities which include Consumer and Business ACH and wires.
  • Develop and maintain a strong working knowledge of all relevant Bank products and services.

Virtual Experience Banker III
Additional Requirements:
  • Rotate to retail office locations as needed to support clients in person.
  • New account opening for existing clients.
  • Support Client Experience Officers by assisting in daily maintenance of existing relationships to include support for Electronic Funds Transfers and account openings.
  • Work closely with Client Experience Officer/Client Experience Relationship Team to handle any client retail deposit needs in the absence of the Client Experience Officer.
  • Educate clients on bank services, products, and digital capabilities by developing and maintaining a strong working knowledge of all relevant Bank products and services.
  • Extensive knowledge of retail banking rules, regulations, policies, and procedures.

Preferred
  • High school diploma or equivalent.
  • Five years of banking experience, preferably in Client Services, Consumer and Business Client Support with Telephone Banking or Call Center experience.
  • Experience with Bank systems and software such as: Horizon XE

BEHAVIORAL COMPETENCIES
Cooperative
Supportive
Responsive
Abides by rules and structure
Willing and Helpful
Quick to respond to others
WORK CONDITIONS
  • This position must be able to sit for long periods of time as the position involves large amount of time spent at desk and computer.
  • Standard office environment with climate control, and sufficient lighting.

PHYSICAL REQUIREMENTS:
  • Ability to sit for up to eight hours
  • Ability to hear or see telephone ringing and respond to telephone calls
  • Ability to perform work on computer using Bank Systems and software

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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