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Virtual Call Center Trainee Jobs in Portland, OR

Card Retention Specialist

Beaverton, OR · On-site +1

$45K - $50K/yr

... virtual card and related monetized payment programs. You will report directly to Sr Director of ... call center, software, or payments experience required; Corpay experience is a plus * Demonstrated ...

Responsibilities include providing patient instruction by phone and virtual platforms, documenting ... in a call center, healthcare setting, or customer service role with significant telephone ...

... virtual card and related monetized payment programs. You will report directly toSr Director of ... call center, software, or payments experience required; Corpay experience is a plus * Demonstrated ...

Control Room Operator

Aloha, OR · On-site

$21 - $22/hr

Virtual Medical Appointments with Telemedicine. * Paid Time Off, Free Uniforms, Paid Training ... Must be able to work in a fast-paced call center/emergency dispatch environment. * Must have great ...

Control Room Operator

Beaverton, OR · On-site

$21 - $22/hr

Virtual Medical Appointments with Telemedicine. * Paid Time Off, Free Uniforms, Paid Training ... Must be able to work in a fast-paced call center/emergency dispatch environment. * Must have great ...

Virtual Medical Appointments with Telemedicine. * Paid Time Off, Free Uniforms, Paid Training ... Must be able to work in a fast-paced call center/emergency dispatch environment. * Must have great ...

Control Room Operator

Cornelius, OR · On-site

$21 - $22/hr

Virtual Medical Appointments with Telemedicine. * Paid Time Off, Free Uniforms, Paid Training ... Must be able to work in a fast-paced call center/emergency dispatch environment. * Must have great ...

Showing results 41-60

Virtual Call Center Trainee information

See Portland, OR salary details

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$25

How much do virtual call center trainee jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for virtual call center trainee in Portland, OR is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.90 per hour, depending on experience, location, and employer.

What is a virtual call center trainee?

Virtual Call Center Trainees are individuals who are in the process of learning the skills and procedures needed to handle customer service or support calls remotely. These trainees typically undergo training on company policies, communication techniques, software systems, and problem-solving strategies. Their work is conducted entirely online, allowing them to assist customers from any location with internet access. The goal is to prepare them for a full role as virtual call center agents who can efficiently resolve customer inquiries and issues.

What are the key skills and qualifications needed to thrive as a virtual call center trainee, and why are they important?

To thrive as a Virtual Call Center Trainee, you need strong communication skills, basic computer proficiency, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and online chat platforms is commonly required. Active listening, patience, and problem-solving abilities help you stand out by effectively addressing customer needs and building rapport. These skills ensure efficient service delivery, customer satisfaction, and adaptability in a remote work environment.

What are some common challenges faced by virtual call center trainees and how can they be overcome?

Virtual Call Center Trainees often face challenges such as adapting to remote work technology, managing time independently, and quickly learning customer service protocols. To overcome these, it’s important to familiarize yourself with the call center’s software through training resources, establish a dedicated and quiet workspace, and proactively seek feedback from supervisors and peers. Building strong communication skills and staying organized will also help you handle a high volume of calls and deliver excellent customer service, which are key to advancing within the role.

What is the difference between Virtual Call Center Trainee vs Virtual Call Center Agent?

AspectVirtual Call Center TraineeVirtual Call Center Agent
CredentialsBasic training, onboardingCustomer service skills, sometimes certifications
Work EnvironmentTraining sessions, supervised environmentLive calls, independent work from home
Job RoleLearning and shadowingHandling customer inquiries, problem-solving

The Virtual Call Center Trainee is an entry-level position focused on training and skill development, often under supervision. In contrast, the Virtual Call Center Agent is responsible for managing customer interactions independently after training. Trainees are in a learning phase, while agents are active service providers. Both roles are essential in the call center industry, with trainees preparing for full agent responsibilities.

What are the most commonly searched types of Virtual Call Center jobs in Portland, OR?

The most popular types of Virtual Call Center jobs in Portland, OR are:

Infographic showing various Virtual Call Center Trainee job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $39,418 per year, or $19 per hour.

$424K/yr

Other

Re-posted 23 days ago


Oregon Health & Science University rating

8.1

Company rating: 8.1 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

164th of 620 rated colleges and universities


Job description

Department Overview

The Department of Anesthesiology and Perioperative Medicine is integral to the healthcare, education and research missions at OHSU. In this extraordinary time, we have proudly stepped up our efforts to meet these commitments. We provide clinical services at OHSU hospitals and collaborate with the VA Portland Health Care System and Hillsboro Medical Center. We specialize in providing excellent perioperative care and anesthesia services to our patients using state‑of‑the‑art technology and pharmacologic tools with an emphasis on patient safety. In the operating rooms our anesthesiologists work in care teams with our fellows, residents, and nurse anesthetists as well as independently. Post‑operative care is under the medical supervision of our department. We play a prominent role in the caring for patients in the cardiovascular, neurosciences, and newly‑launched virtual intensive care units. In the ICU our team includes anesthesiology intensivists, critical‑care fellows, physician assistants/nurse practitioners, and residents. The role of our team in the ICUs is comprehensive and critical to achieving the highest quality outcomes for our patients.

Function/Duties of Position

Anesthesiology & Perioperative Medicine (APOM) is seeking a board certified or board eligible pediatric anesthesiologist. The appointee shall provide services as assigned by the supervisor in furtherance of the University's missions and goals of teaching, research, patient care, outreach and public service. Appointee shall have a demonstrated competence in patient care and teaching/mentorship. The most desired candidate will also have interest/experience in research/scholarship/discovery and/or administrative leadership.

Teaches trainees and support staff in their area of professional expertise. Teaching is done through assigned lectures to be given during the course of the year and through teaching in the course of performing their own job by modeling best practices, mentoring trainees, guiding learning through delegating graduated and focused levels of responsibility. Assistant Professors have a demonstrated competence in teaching and are knowledgeable about relevant guidelines from all applicable regulating bodies. (E.g. ACGME competencies for clinical faculty).

Provides an outstanding level of professional performance (e.g. quality of clinical care for clinical faculty). Professional performance is to be delivered in a manner that is compliant with the regulations and guidelines of all relevant regulating bodies (e.g. the American Society of Anesthesiologists, JCAHO, Centers for Medicare and Medicaid, OHSU IRB, NIH and all other state, federal, and institutional regulatory guidelines). Treats all patients, research subjects, trainees and co‑workers with dignity and respect.

May maintain a program of scholarly research activity directed toward improved understanding of the causes, detection, and treatment of diseases. May develop and direct scholarly research activities focused toward improving the educational foundation within anesthesiology and perioperative medicine. May engage in public service through consultative activities with OHSU and non‑University groups as approved by the Chair. May also participate in additional departmental or hospital administration as approved by the Chair or supervising Vice Chair.

Required Qualifications
  • Doctorate in medicine, residency training in Anesthesiology, and fellowship training in Pediatric Anesthesiology.
  • Demonstrated competence in patient care and teaching.
  • Board certification or eligibility for board certification in Anesthesiology and Pediatric Anesthesiology are required.
  • Ideal candidates will have interest and expertise in research/scholarship/discovery.
Why apply to OHSU?We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti‑racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu
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About Oregon Health & Science University

Sourced by ZipRecruiter

Oregon Health & Science University (OHSU) is a distinguished institution under the industry of higher education and healthcare, specifically in the field of medical science. Based in Portland, Oregon, US, it maintains a reputation for promoting research, teaching, patient care, and outreach. Established in 1887, OHSU has continually sought to redefine the parameters of healthcare delivery and biomedical discovery through its expansive catalog of programs and initiatives. A galvanizing mission drives OHSU: to improve the health and quality of life for all Oregonians through excellence, innovation, and leadership in health care, education, and research.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Portland, OR, US

Year founded

1887