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Virtual Call Center Representative Jobs in Two Rivers, WI

Robert Half

Outbound Call Center Specialist

Green Bay, WI · On-site

$17 - $21/hr

We are seeking motivated, energetic, and customer-focused Outbound Call Center Representative to join a growing team. This position is ideal for someone who enjoys talking with people, thrives in a ...

prometric

Test Center Administrator (PT)

Ashwaubenon, WI

$12.75 - $15.25/hr

Represent Prometric's vision, mission and values * Safeguard the test center from misconduct * If ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Ashwaubenon, WI · On-site

$12.75 - $15.25/hr

Represent Prometric's vision, mission and values * Safeguard the test center from misconduct * If ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Ashwaubenon, WI

$12.75 - $15.25/hr

Represent Prometric's vision, mission and values * Safeguard the test center from misconduct * If ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Manager

Ashwaubenon, WI

$17 - $20/hr

Represents the organization with professionalism * Has sufficient knowledge of basic technology to ... Minimum of two years of customer service experience required (call center, retail, restaurant, etc.

prometric

Test Center Manager

Ashwaubenon, WI

$17 - $20/hr

Represents the organization with professionalism * Has sufficient knowledge of basic technology to ... Minimum of two years of customer service experience required (call center, retail, restaurant, etc.

prometric

Test Center Manager

Ashwaubenon, WI · On-site

$17 - $20/hr

Represents the organization with professionalism * Has sufficient knowledge of basic technology to ... Minimum of two years of customer service experience required (call center, retail, restaurant, etc.

Prometric

Test Center Manager

Ashwaubenon, WI · On-site

$20/hr

Represents the organization with professionalism * Has sufficient knowledge of basic technology to ... Minimum of two years of customer service experience required (call center, retail, restaurant, etc.

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All JobsCall Center Representative JobsVirtual Call Center Representative JobsVirtual Call Center Representative Jobs in Two Rivers, WI

Virtual Call Center Representative information

See Two Rivers, WI salary details

$14

$24

$33

How much do virtual call center representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for virtual call center representative in Two Rivers, WI is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by virtual call center representatives, and how can they be managed effectively?

Virtual Call Center Representatives often face challenges such as managing high call volumes, navigating technical issues remotely, and maintaining motivation while working independently. Effective time management and staying organized are crucial for handling these demands. Building strong communication skills and proactively seeking support from supervisors or colleagues can also help address isolation and technical difficulties. Many companies provide regular training and virtual team meetings to foster collaboration and ensure representatives feel connected and supported.

What is the difference between Virtual Call Center Representative vs Customer Service Agent?

FeatureVirtual Call Center RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupRemote or in-office customer service centers
Industry UsageCommon in call centers handling outbound/inbound callsUsed across various industries for customer support roles
Job FocusHandling calls, providing product/service info, troubleshootingAssisting customers, resolving issues, processing orders

The Virtual Call Center Representative and Customer Service Agent roles share similar credentials and work environments, often involving remote work and customer interaction. However, Virtual Call Center Representatives typically work specifically within call centers handling outbound and inbound calls, while Customer Service Agents may work in diverse settings and handle a broader range of customer support tasks.

What are the key skills and qualifications needed to thrive as a virtual call center representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need strong verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Outstanding active listening, patience, and professionalism help you deliver excellent service and handle challenging situations. These skills ensure efficient customer support, high satisfaction rates, and smooth remote operations.

What is a virtual call center representative?

Virtual call center representatives are customer service professionals who handle calls and other communications from customers while working remotely, usually from their own homes. They provide support, answer questions, resolve issues, and sometimes assist with sales using phone, email, or chat tools. These representatives use specialized software to connect with customers and often follow scripts and guidelines set by their employer. The role requires strong communication skills, computer literacy, and the ability to work independently. Many companies hire virtual call center representatives to offer flexible support to customers across different time zones.
What cities near Two Rivers, WI are hiring for Virtual Call Center Representative jobs? Cities near Two Rivers, WI with the most Virtual Call Center Representative job openings:
Virtual Call Center Representative jobs near you
Infographic showing various Virtual Call Center Representative job openings in Two Rivers, WI as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,273 per year, or $24.2 per hour.

Outbound Call Center Specialist

Robert Half

Green Bay, WI • On-site

$17 - $21/hr

Temporary

Posted 25 days ago

Job description

We are seeking motivated, energetic, and customer-focused Outbound Call Center Representative to join a growing team. This position is ideal for someone who enjoys talking with people, thrives in a fast-paced environment, and is motivated by achieving daily goals. You'll spend the majority of your day making outbound calls, building rapport with customers, and providing outstanding service while accurately documenting each interaction.

Key Responsibilities

  • Make a high volume of outbound calls to customers each day.
  • Engage customers in professional, friendly conversations while identifying their needs and providing appropriate solutions.
  • Answer questions, provide information, and address customer concerns with a positive, customer-first approach.
  • Accurately document all customer interactions and update account information within company systems.
  • Meet daily productivity, quality, and performance goals while maintaining exceptional customer service.
  • Navigate multiple computer systems simultaneously while managing customer conversations.
  • Follow established company policies, procedures, and compliance guidelines.
  • Collaborate with team members and leadership to ensure a consistent customer experience.


• High school diploma

• Previous experience in collections, call center operations, customer service, banking, healthcare, or another customer-facing environment preferred.

• Strong verbal communication skills with the ability to guide conversations clearly and professionally.

• Comfortable handling difficult discussions with tact, patience, and a customer-focused approach.

• Solid organizational skills and close attention to detail when updating records and tracking follow-up activity.

• Basic office and computer skills, including the ability to learn and use multiple software applications.

• Experience managing outbound calls and working within customer service or collections-related systems is beneficial.


If you are interested, give Kara a call today at 920-666-6382!

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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