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Virtual Call Center Representative Jobs in Milan, IL

Aspen Dental

Associate Dentist

Moline, IL · On-site

$180K - $215K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

Aspen Dental

Associate Dentist

Moline, IL · On-site

$180K - $215K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

Aspen Dental

Associate Dentist

Moline, IL · On-site

$180K - $215K/yr

... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ... Networking with professional groups, dental associations, and dental societies to represent Aspen ...

Biolife LLC

Medical Customer Service Rep

Davenport, IA · On-site

$16/hr

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. This role ... You will report to the Plasma Center Manager and will perform as a plasma donor screener and ...

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All JobsCall Center Representative JobsVirtual Call Center Representative JobsVirtual Call Center Representative Jobs in Milan, IL

Virtual Call Center Representative information

See Milan, IL salary details

$10

$17

$23

How much do virtual call center representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for virtual call center representative in Milan, IL is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by virtual call center representatives, and how can they be managed effectively?

Virtual Call Center Representatives often face challenges such as managing high call volumes, navigating technical issues remotely, and maintaining motivation while working independently. Effective time management and staying organized are crucial for handling these demands. Building strong communication skills and proactively seeking support from supervisors or colleagues can also help address isolation and technical difficulties. Many companies provide regular training and virtual team meetings to foster collaboration and ensure representatives feel connected and supported.

What is the difference between Virtual Call Center Representative vs Customer Service Agent?

FeatureVirtual Call Center RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupRemote or in-office customer service centers
Industry UsageCommon in call centers handling outbound/inbound callsUsed across various industries for customer support roles
Job FocusHandling calls, providing product/service info, troubleshootingAssisting customers, resolving issues, processing orders

The Virtual Call Center Representative and Customer Service Agent roles share similar credentials and work environments, often involving remote work and customer interaction. However, Virtual Call Center Representatives typically work specifically within call centers handling outbound and inbound calls, while Customer Service Agents may work in diverse settings and handle a broader range of customer support tasks.

What are the key skills and qualifications needed to thrive as a virtual call center representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need strong verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Outstanding active listening, patience, and professionalism help you deliver excellent service and handle challenging situations. These skills ensure efficient customer support, high satisfaction rates, and smooth remote operations.

What is a virtual call center representative?

Virtual call center representatives are customer service professionals who handle calls and other communications from customers while working remotely, usually from their own homes. They provide support, answer questions, resolve issues, and sometimes assist with sales using phone, email, or chat tools. These representatives use specialized software to connect with customers and often follow scripts and guidelines set by their employer. The role requires strong communication skills, computer literacy, and the ability to work independently. Many companies hire virtual call center representatives to offer flexible support to customers across different time zones.

What cities near Milan, IL are hiring for Virtual Call Center Representative jobs?

Cities near Milan, IL with the most Virtual Call Center Representative job openings:

Virtual Call Center Representative jobs near you

Associate Dentist

Aspen Dental

Moline, IL • On-site

$180K - $215K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Aspen Dental rating

6.3

Company rating: 6.3 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

669th of 887 rated healthcare providers

Job description

This opening is for an Associate Dentist. 

At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive compensation, and flexible scheduling will help you thrive in your dental career. Let us handle your business and administrative tasks, so you can focus on what you do best: providing exceptional patient care.  

    

Job Type: Full-time

Salary;

$180000 - $215000 / Year   

Location-Specific Offers: 

  • Sign-On Bonus - $10000

  • Relocation Stipend available

  • Implant Training Available 

At Aspen Dental, we put You 1st. We offer:  

  • An income potential that’s twice as high as the average private practice* 

  • Full-time, part-time, and flexible scheduling to suit your lifestyle and career goals** 

  • Unlimited access to free continuing education (live and online) to keep your skills and knowledge up to date  

  • The opportunity to own your practice through the Practice Ownership Program 

  • A cutting-edge surgical training center to expand your scope of practice 

  • A fun and supportive culture that encourages collaboration and innovation 

  • A generous benefits package that includes paid time off, health, vision, and 401(k) savings plan (including full benefits for part-time roles) 

  • Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more 

*Source: ADA Health Policy Institute 2017 Survey of Dental Practice.  

**May vary by independently owned and operated Aspen Dental location. 

You’ll achieve success by:  

  • Working with a patient-centric team that respects your clinical judgment and leadership 

  • Assuming excellent quality of care for all patients while adhering to the highest standards of dental practice ethics and professionalism 

  • Conducting comprehensive full mouth exams and diagnosing dental conditions 

  • Offering treatment planning options and discussing them with patients 

  • Providing high-quality clinical treatments with excellence and efficiency 

  • Keeping abreast of new developments in dentistry through continued education and professional development 

  • Networking with professional groups, dental associations, and dental societies to represent Aspen Dental-branded practices in the greater community 

Qualifications:  

  • Must be a DDS or DMD from an accredited school 

Be part of a revolutionary dental team reshaping the industry's landscape. As an Aspen Dental Dentist, you'll enjoy the freedom and flexibility to own your practice, backed by the support and resources of a nationwide network of experts. Access the latest technology, top-tier training, and immerse yourself in a rewarding and fun culture. Together, we're making dentistry better for everyone.  

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.  

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

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