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Virtual Call Center Representative Jobs in Meridian, MS

Physician - Rheumatologist

Meridian, MS · On-site +1

$268K - $346K/yr

No call, weekends or holidays. Compensation and Benefits: * Salary is commensurate with experience ... Center at 504-842-4748 (select option 1) or careers@ochsner.org . This contact information is for ...

Physician - Rheumatologist

Meridian, MS · On-site

$268K - $346K/yr

No call, weekends or holidays. Compensation and Benefits: * Salary is commensurate with experience ... Center at 504-842-4748 (select option 1) or careers@ochsner.org . This contact information is for ...

Physician - Rheumatologist

Meridian, MS · On-site

$268K - $346K/yr

No call, weekends or holidays. Compensation and Benefits: * Salary is commensurate with experience ... Center at 504-842-4748 (select option 1) or careers@ochsner.org . This contact information is for ...

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Virtual Call Center Representative information

See Meridian, MS salary details

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How much do virtual call center representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for virtual call center representative in Meridian, MS is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by virtual call center representatives, and how can they be managed effectively?

Virtual Call Center Representatives often face challenges such as managing high call volumes, navigating technical issues remotely, and maintaining motivation while working independently. Effective time management and staying organized are crucial for handling these demands. Building strong communication skills and proactively seeking support from supervisors or colleagues can also help address isolation and technical difficulties. Many companies provide regular training and virtual team meetings to foster collaboration and ensure representatives feel connected and supported.

What is the difference between Virtual Call Center Representative vs Customer Service Agent?

FeatureVirtual Call Center RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupRemote or in-office customer service centers
Industry UsageCommon in call centers handling outbound/inbound callsUsed across various industries for customer support roles
Job FocusHandling calls, providing product/service info, troubleshootingAssisting customers, resolving issues, processing orders

The Virtual Call Center Representative and Customer Service Agent roles share similar credentials and work environments, often involving remote work and customer interaction. However, Virtual Call Center Representatives typically work specifically within call centers handling outbound and inbound calls, while Customer Service Agents may work in diverse settings and handle a broader range of customer support tasks.

What are the key skills and qualifications needed to thrive as a virtual call center representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need strong verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Outstanding active listening, patience, and professionalism help you deliver excellent service and handle challenging situations. These skills ensure efficient customer support, high satisfaction rates, and smooth remote operations.

What is a virtual call center representative?

Virtual call center representatives are customer service professionals who handle calls and other communications from customers while working remotely, usually from their own homes. They provide support, answer questions, resolve issues, and sometimes assist with sales using phone, email, or chat tools. These representatives use specialized software to connect with customers and often follow scripts and guidelines set by their employer. The role requires strong communication skills, computer literacy, and the ability to work independently. Many companies hire virtual call center representatives to offer flexible support to customers across different time zones.
What are the most commonly searched types of Call Center Representative jobs in Meridian, MS? The most popular types of Call Center Representative jobs in Meridian, MS are:
What cities near Meridian, MS are hiring for Virtual Call Center Representative jobs? Cities near Meridian, MS with the most Virtual Call Center Representative job openings:

Physician - Rheumatologist

Ochsner Health

Meridian, MS • On-site, Remote

$268K - $346K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


Ochsner Health rating

6.5

Company rating: 6.5 out of 10

Based on 444 frontline employees who took The Breakroom Quiz

605th of 887 rated healthcare providers


Job description

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, andinnovate.Webelieve that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

Ochsner Rush is seeking a Board Certified/Board Eligible Rheumatologist. Ochsner Health is an integrated healthcare system with more than 36,000 employees and over 4,600 employed and affiliated physicians in over 90 medical specialties and subspecialties. It operates 47 hospitals and more than 370 health and urgent care centers across Louisiana, Mississippi, Alabama and the Gulf South.

Ochsner Rush is a comprehensive healthcare delivery system with healthcare facilities in East Mississippi and West Alabama that consists of: a 215-bed acute care hospital located in Meridian, MS; Rush Medical Group, a multi-specialty clinic attached to Ochsner Rush Hospital that represents an array of medical specialties; The Specialty Hospital of Meridian, a 49-bed LTAC hospital; Five critical access hospitals located in Union, Quitman, Morton and DeKalb MS and Butler, AL and more than 25Family Practice clinic locations which serve as excellent referral sources.

Position Highlights:

  • M-F schedule
  • Outpatient only. Only procedures done in clinic are joint injections.
  • Currently have 1 Rheumatologist and 1 APP.
  • No call, weekends or holidays.

Compensation and Benefits:

  • Salary is commensurate with experience and training
  • Paid vacation, holidays and CME
  • Full benefits including medical, dental and vision insurance
  • Additional benefit options focused on physical, financial, social and mental health
  • Retirement options (401k, 403b, and 457b)
  • Relocation assistance
  • Malpractice and tail insurance

Why Choose Ochsner Health:

  • Flexible schedules to ensure a healthy work-life balance.
  • Integrated health care delivery model with multi-specialty collaboration, large internal referral network and innovative resources dedicated to improving patient care and your ease of practice.
  • Physician-led organization that ensures our providers are given the tools and support needed to care for patients.
  • Professional development opportunities in teaching, research, physician leadership and community service.
  • EPIC medical record platform utilized throughout the health system to enhance flexibility in patient management.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) orcareers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.


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