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Virtual Call Center Representative Jobs in Anderson, SC

Hyundai of Anderson SC

Internet Sales

Anderson, SC · On-site

$40K - $80K/yr

As a BDC (Business Development Center) Representative, you will play a vital role in the dealership ... call volumes and follow up with multiple leads daily. • A self-motivated and goal-driven ...

LifeMD

Customer Service Representative

Greenville, SC · On-site

$22.50/hr

LifeMD is a leading digital healthcare company committed to expanding access to virtual care ... which can include call center, patient coordination or claims experience * Ability to work ...

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How much do virtual call center representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for virtual call center representative in Anderson, SC is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need strong verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Outstanding active listening, patience, and professionalism help you deliver excellent service and handle challenging situations. These skills ensure efficient customer support, high satisfaction rates, and smooth remote operations.

What are some common challenges faced by Virtual Call Center Representatives, and how can they be managed effectively?

Virtual Call Center Representatives often face challenges such as managing high call volumes, navigating technical issues remotely, and maintaining motivation while working independently. Effective time management and staying organized are crucial for handling these demands. Building strong communication skills and proactively seeking support from supervisors or colleagues can also help address isolation and technical difficulties. Many companies provide regular training and virtual team meetings to foster collaboration and ensure representatives feel connected and supported.

What are virtual call center representatives?

Virtual call center representatives are customer service professionals who handle calls and other communications from customers while working remotely, usually from their own homes. They provide support, answer questions, resolve issues, and sometimes assist with sales using phone, email, or chat tools. These representatives use specialized software to connect with customers and often follow scripts and guidelines set by their employer. The role requires strong communication skills, computer literacy, and the ability to work independently. Many companies hire virtual call center representatives to offer flexible support to customers across different time zones.

What is the difference between Virtual Call Center Representative vs Customer Service Agent?

FeatureVirtual Call Center RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupRemote or in-office customer service centers
Industry UsageCommon in call centers handling outbound/inbound callsUsed across various industries for customer support roles
Job FocusHandling calls, providing product/service info, troubleshootingAssisting customers, resolving issues, processing orders

The Virtual Call Center Representative and Customer Service Agent roles share similar credentials and work environments, often involving remote work and customer interaction. However, Virtual Call Center Representatives typically work specifically within call centers handling outbound and inbound calls, while Customer Service Agents may work in diverse settings and handle a broader range of customer support tasks.

What are the most commonly searched types of Call Center Representative jobs in Anderson, SC? The most popular types of Call Center Representative jobs in Anderson, SC are:
What are popular job titles related to Virtual Call Center Representative jobs in Anderson, SC? For Virtual Call Center Representative jobs in Anderson, SC, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Representative jobs in Anderson, SC look for? The top searched job categories for Virtual Call Center Representative jobs in Anderson, SC are:
What cities near Anderson, SC are hiring for Virtual Call Center Representative jobs? Cities near Anderson, SC with the most Virtual Call Center Representative job openings:
Virtual Call Center Representative jobs near you
Call Center Representative, Collections

Call Center Representative, Collections

Global Lending Services

Greenville, SC

$17.25/hr

Full-time

Posted 7 days ago

Global Lending Services rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Ready to Turn Conversations Into Solutions?

Do you thrive in a fast-paced, high-energy environment? Are you someone who enjoys a challenge, loves talking with people, and takes pride in helping customers find their way forward? If you’re equal parts negotiator, problem-solver, and empathetic listener—this opportunity could be the perfect fit for you.

Quick Facts
 
Compensation: $17.25/hr plus monthly performance bonuses
Onsite: Greenville, SC
Schedule: Fixed 40 hours/week - Regular, predictable attendance required
 
 
No Sundays 
 
 
One night per week (12PM-8PM) 
 
 
Every 4th rotating Friday (9AM-7PM)
 
 
Every 4th rotating Saturday (8AM-12PM) with 9 hour shifts during the week (8AM-6PM and 10AM-8PM) - one scheduled day off in the week 
What You'll Do

As a Call Center Representative in Collections, you’ll manage a portfolio of auto loan accounts, connect with customers to understand their situation, and work collaboratively to create win-win payment solutions. You’ll make up to 200 outbound calls per day, and on average will speak with 20 customers regarding their delinquent accounts while building positive relationships. 

If you’re motivated by goals, enjoy meaningful customer interactions, and want to be part of a team that supports your success, we’d love to hear from you!

What You'll Bring
  • High school diploma or equivalent.
  • Excellent interpersonal skills: friendly, tactful, empathetic, and able to influence and manage conflict.
  • Strong judgment and discretion with highly sensitive and confidential information.
  • Proficient computer skills with internet and standard business tools (Microsoft Office); quick to learn new system.
  • Ability to build cross-functional partnerships and maintain positive customer relationships.
  • Active listening skills; comfortable probing and asking targeted questions to gather information.
  • Strong verbal and written communication with internal and external customers.
  • Team player who can adapt in a fast-paced, changing environment.
  • Excellent organization and attention to detail; able to manage multiple priorities.
  • Commitment to GLS core values and key competencies.
Work Environment
  • This role is phone- and computer-based, requiring the employee to be seated for extended periods.
  • Frequent speaking and close visual work, including reading data, screens, and documents.
Benefits and Perks
  • Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
  • 401K with employer match and 100% immediate vesting
  • Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
  • Paid Volunteer Time Off (VTO) Annually
  • Tuition Reimbursement
  • Parental Leave
  • Business casual work environment
About GLS
  • Join over 1,000 colleagues who "Care Deeply and Think Boldly" in a positive, adaptive culture that celebrates success and impact. GLS is proud to be recognized by Inc. 5000 as one of the nation’s fastest-growing private companies.
2023 California Applicant Privacy Notice
GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees
Please visit www.glsauto.com for information about our great company and other amazing opportunities
 
Applicants have rights under Federal Employment Laws
Family and Medical Leave Act (FMLA) 
Equal Employment Opportunity (EEO) 
Employee Polygraph Protection Act (EPPA)