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Virtual Call Center Representative Jobs in Texas

Velocity Flex

Call Center Representative

Jersey Village, TX · On-site

$14 - $17.50/hr

Job Overview: We're looking for a highly skilled call center representative to join our client's team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick ...

CarStar

Call Center Representative

Mcallen, TX

$15.25 - $19/hr

A Call Center Representative takes calls from customers answering questions or addressing any concerns they may have . Their duties include handling many inbound and outbound calls to and from ...

BCForward

Call Center Representative

Austin, TX · On-site

$18 - $20/hr

Call Center Representative Worksite: Austin, TX Duration: 10+ months with possible extension Start Date: 10/05/2026 Pay Rate: $20.00/hour on W2 Must be available for any 8-hour shift from 7 am to 7 ...

COSMIC AIR TRAMPOLINE PARK

Be Seen First

Call Center Representative

Katy, TX · On-site

$17 - $18/hr

Overview We are seeking a dedicated and enthusiastic Call Center Representative to join our team. This role is essential in providing exceptional customer service and support to our clients. The ...

GG Media

Call Center Representative

San Antonio, TX · On-site

$33K - $37K/yr

Call Center Representative GG Media is a growing, people-focused company committed to delivering professional and reliable customer experiences. We believe that strong communication, teamwork, and a ...

Aiered

Call Center Representative

College Station, TX

$16 - $27/hr

Position Overview We are seeking a dedicated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers ...

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

Our Call Center Representatives are local to Houston, TX or any of the other locations operated by our company, yet work remotely to service thousands of prospects and members in their wellness ...

Star Club Corp

Call Center Representative

Austin, TX

$3.7K - $4.3K/mo

Job Summary We are seeking a motivated and sales-focused Call Center Representative to connect with prospective and existing customers, identify their needs, and promote relevant products and ...

MCI Careers

Call Center Representative

Dallas, TX

$7.25 - $14/hr

Join our team as a Call Center Representative. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre ...

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All JobsCall Center Representative JobsVirtual Call Center Representative JobsVirtual Call Center Representative Jobs in Texas

Virtual Call Center Representative information

See Texas salary details

$10

$16

$23

How much do virtual call center representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for virtual call center representative in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is a virtual call center representative?

Virtual call center representatives are customer service professionals who handle calls and other communications from customers while working remotely, usually from their own homes. They provide support, answer questions, resolve issues, and sometimes assist with sales using phone, email, or chat tools. These representatives use specialized software to connect with customers and often follow scripts and guidelines set by their employer. The role requires strong communication skills, computer literacy, and the ability to work independently. Many companies hire virtual call center representatives to offer flexible support to customers across different time zones.

What are the key skills and qualifications needed to thrive as a virtual call center representative, and why are they important?

To thrive as a Virtual Call Center Representative, you need strong verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is often required. Outstanding active listening, patience, and professionalism help you deliver excellent service and handle challenging situations. These skills ensure efficient customer support, high satisfaction rates, and smooth remote operations.

What are some common challenges faced by virtual call center representatives, and how can they be managed effectively?

Virtual Call Center Representatives often face challenges such as managing high call volumes, navigating technical issues remotely, and maintaining motivation while working independently. Effective time management and staying organized are crucial for handling these demands. Building strong communication skills and proactively seeking support from supervisors or colleagues can also help address isolation and technical difficulties. Many companies provide regular training and virtual team meetings to foster collaboration and ensure representatives feel connected and supported.

What is the difference between Virtual Call Center Representative vs Customer Service Agent?

FeatureVirtual Call Center RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupRemote or in-office customer service centers
Industry UsageCommon in call centers handling outbound/inbound callsUsed across various industries for customer support roles
Job FocusHandling calls, providing product/service info, troubleshootingAssisting customers, resolving issues, processing orders

The Virtual Call Center Representative and Customer Service Agent roles share similar credentials and work environments, often involving remote work and customer interaction. However, Virtual Call Center Representatives typically work specifically within call centers handling outbound and inbound calls, while Customer Service Agents may work in diverse settings and handle a broader range of customer support tasks.

What are the most commonly searched types of Call Center Representative jobs in Texas?

The most popular types of Call Center Representative jobs in Texas are:

What cities in Texas are hiring for Virtual Call Center Representative jobs?

Cities in Texas with the most Virtual Call Center Representative job openings:

Virtual Call Center Representative jobs near you
Infographic showing various Virtual Call Center Representative job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 15% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Call Center Representative

Velocity Flex

Jersey Village, TX • On-site

$14 - $17.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Overview: We're looking for a highly skilled call center representative to join our client's team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers, insights, instructions, and assistance for troubleshooting IT and technical issues.
Essential Responsibilities:
  • Receives Inbound calls from customers and branches to support all lines of business.
  • Conducts outbound calls for troubleshooting with customers and email communications for follow up.
  • Generates tickets and assign as needed to the appropriate branches, internal teams, or vendors for further assistance to complete requests.
  • Provide excellent and professional customer service in a fast-paced environment at all times.
Primary Qualifications:
  • Must have a High School diploma or GED equivalent.
  • 1 - 2 years previous Call Center experience, preferred.
  • Proficient in Microsoft Office and general computer navigation knowledge
  • Experience with hardware/network troubleshooting, preferred.

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