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Virtual Call Center Agent Jobs in New Port Richey, FL

Alphabe Insight

Call Center Agent

Tampa, FL · On-site

$47K - $51K/yr

Call Center Agent At Entertainment Travel Associates, we create memorable experiences by connecting people with exciting travel and entertainment opportunities. Our team is passionate about building ...

Limitless East Marketing

Call Center Agent

Tampa, FL · On-site

$42K - $46K/yr

We are seeking a motivated and professional Call Center Agent to join our team in Tampa, FL. In this role, you will serve as a key point of contact, handling inbound and outbound communications while ...

Alphabe Insight Inc

Call Center Agent

Tampa, FL · On-site

$42K - $46K/yr

We are seeking a motivated and professional Call Center Agent to join our team in Tampa, FL. In this role, you will serve as a key point of contact, handling inbound and outbound communications while ...

Alphabe Insight Inc

Call Center Agent

Tampa, FL · On-site

$42K - $46K/yr

We are seeking a motivated and professional Call Center Agent to join our team in Tampa, FL. In this role, you will serve as a key point of contact, handling inbound and outbound communications while ...

Alphabe Insight Inc

Call Center Agent

Tampa, FL · On-site

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support positive customer experiences. This role is ideal for individuals who enjoy ...

Limitless East Marketing

Call Center Agent

Tampa, FL · On-site

$47K - $51K/yr

Job Summary We are seeking a professional and customer-focused Call Center Agent to provide exceptional service and support positive customer experiences. This role is ideal for individuals who enjoy ...

Patient Prism LLC

Call Center Agent

Tampa, FL · On-site

$13 - $15/hr

Come to work, sit down at your desk and put headphones on, listen to pre-recorded calls, enter data found in the call and provide feedback through our software to receptionists that do not schedule ...

Mission Hospital

Customer Service Call Center Agent

Largo, FL · On-site

$13.25 - $17/hr

Job Summary and Qualifications The Customer Service Call Center Agent handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account ...

MDS Communications

Remote Call Center Agent

Tampa, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

Lincare

Call Center Supervisor

Clearwater, FL · On-site

... call center and individual quality and productivity goals in accordance with established objectives ... Key contributor in overseeing agent workload and ensuring patient management program is efficient ...

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Virtual Call Center Agent information

See New Port Richey, FL salary details

$9

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How much do virtual call center agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual call center agent in New Port Richey, FL is $15.33, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $16.92 per hour, depending on experience, location, and employer.

What does a virtual call center agent do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

What is a virtual call center agent?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

What are the key skills and qualifications needed to thrive as a virtual call center agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do virtual call center agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
More about Virtual Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in New Port Richey, FL? The most popular types of Call Center Agent jobs in New Port Richey, FL are:
What are popular job titles related to Virtual Call Center Agent jobs in New Port Richey, FL? For Virtual Call Center Agent jobs in New Port Richey, FL, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Agent jobs in New Port Richey, FL look for? The top searched job categories for Virtual Call Center Agent jobs in New Port Richey, FL are:
What cities near New Port Richey, FL are hiring for Virtual Call Center Agent jobs? Cities near New Port Richey, FL with the most Virtual Call Center Agent job openings:
Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in New Port Richey, FL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,895 per year, or $15.3 per hour.

Bilingual Call Center Agent (English/Spanish) with open availability

Ambs Call Center

Tampa, FL • On-site

$28.45/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Call Center Agent Position

About The Call Center Agent Position

Do you like helping others? If so, this job might be for you! We're a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers. We run 24/7 and help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world. On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. As an Ambs Call Center Agent, you'll be helping people from all walks of life across a variety of industries – with a friendly and helpful voice.

Compensation

  • Progressive compensation based on skill development. Earn $18.20 up to $22.75 per hour

Additional Pay

  • $3.25 per hour for every hour worked during the pay period. Call Center Agent without any attendance violations (including absences, being tardy, and being out of rotation) during a given pay period will earn the attendance bonus.
  • $1.50 per hour differential for becoming a dispatcher.
  • $1.30 per hour. Are you fluent in Spanish and English? Earn a $1.30 per hour differential once you have graduated training and are handling all calls.

Multiple opportunities for growth!

  • Like mentoring others? Become a trainer and earn up to $26.60 per hour. Lead the team as a Supervisor and you can earn up to $28.45 per hour.

Benefits

  • Competitive compensation
  • Health Insurance
  • Employer provided Life Insurance
  • Voluntary Vision & Dental
  • Smart Dollar Financial Wellness Program
  • Retirement plan with company match contribution up to 3%
  • Paid lunch and breaks
  • Paid birthday benefit after 12 months of Ambs employment
  • 1 Floating Holiday after 12 months of Ambs employment
  • Hours worked on holidays are paid at time and a half
  • Overtime available
  • 80-hour bonus pay for 1-year perfect attendance

Qualifications And Educational Requirements

  • High School Diploma or equivalent required
  • Typing skills of 20 wpm
  • Customer service experience preferred
  • Excellent interpersonal, verbal, and written communication skills
  • Strong basic computer skills
  • Ability to multi-task
  • Ability to make sound decisions under pressure
  • Ability to deal with difficult situations and people
  • Ability to work well in both a team environment and independently
  • A strong attention to detail
  • Requires primarily sitting at a desk for extended periods
  • Earned Sick Time

Full-Time Employees

  • 40+ hours per week
  • Mandatory weekends and holidays

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.

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