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Virtual Call Center Agent Jobs in Meridian, ID (NOW HIRING)

Call Center Representative - Boise, ID (On-Site) Build a Career. Earn More. Grow Faster. Are you competitive, driven by goals, and motivated by earning potential? Do you thrive in a fast-paced ...

Completing accurate case notes of member interactions and call history. * Working and communicating effectively with team members. * Demonstrating our core values of Honesty and Integrity, Respect ...

Completing accurate case notes of member interactions and call history. * Working and communicating effectively with team members. * Demonstrating our core values of Honesty and Integrity, Respect ...

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Freight Sales Agent

Boise, ID · On-site

$40K - $80K/yr

... Agent Sales Representatives. No logistics experience? No problem. Our comprehensive 90-day paid ... Previous sales, customer service, retail, or call center experience is a plus but not required.

Retail Merchandising Specialist

Nampa, ID

$23K - $30K/yr

Virtual call center for live support This is an ongoing, part-time opportunity, requiring your long-term availability to work 20 hours per week minimum Monday-Friday between early morning and midday ...

As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred

As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and ... Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred

High School Diploma or Equivalent * #DSGT1 VIRTUAL REQUIREMENTS: At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask ...

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Virtual Call Center Agent information

See Meridian, ID salary details

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How much do virtual call center agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for virtual call center agent in Meridian, ID is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.41 per hour, depending on experience, location, and employer.

What does a virtual call center agent do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

What is a virtual call center agent?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

What are the key skills and qualifications needed to thrive as a virtual call center agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do virtual call center agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
What are the most commonly searched types of Call Center Agent jobs in Meridian, ID? The most popular types of Call Center Agent jobs in Meridian, ID are:
What cities near Meridian, ID are hiring for Virtual Call Center Agent jobs? Cities near Meridian, ID with the most Virtual Call Center Agent job openings:
Infographic showing various Virtual Call Center Agent job openings in Meridian, ID as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $34,715 per year, or $16.7 per hour.

Call Center Agent + Uncapped Bonus

DaBella Exteriors Careers

Boise, ID

$4.5K/mo

Full-time

Re-posted 10 days ago


Job description

Call Center Representative – Boise, ID (On-Site)

Build a Career. Earn More. Grow Faster.

Are you competitive, driven by goals, and motivated by earning potential? Do you thrive in a fast-paced environment where your performance directly impacts your success?

At DaBella, we're not just filling positions, we're developing future leaders. Many of our managers and senior leaders started in this very role and advanced through hard work, consistency, and results. If you're looking for more than a paycheck and want a company that invests in your growth, this is your opportunity.

We are seeking ambitious individuals who enjoy challenges, embrace competition, and are motivated by achieving goals. If you are energized by winning, enjoy talking with people, and want a clear path for advancement, we want to meet you.

Compensation

  • AM Shift (6:30 AM – 2:00 PM): Starting at $20.00/hour + Uncapped Bonus
  • PM Shift (1:30 PM – 9:00 PM): Starting at $21.00/hour + Uncapped Bonus
  • Average monthly bonus: $2,500
  • Top performers earn $4,500+ per month in bonuses alone
  • Full-time schedule
  • Overtime opportunities available

What You'll Do

  • Take inbound calls and make outbound calls to existing customers
  • Connect with homeowners and create interest in our products and services
  • Schedule free in-home consultations for our sales team
  • Accurately update customer information and call records
  • Meet and exceed daily performance goals and production metrics
  • Build rapport, create urgency, and deliver an exceptional customer experience

No cold calling. You'll be working with customers already in our database.

Why Top Performers Choose DaBella

  • Uncapped earning potential
  • Performance-based bonuses
  • Clear advancement opportunities
  • Leadership development and career growth
  • Internal promotion culture
  • Competitive benefits package
  • A team environment focused on winning, growth, and success

At DaBella, our Core Values are simple: We Lead. We Care. We Grow.

If you're ready to join a company that rewards effort, recognizes achievement, and provides a path to leadership, apply today.

Benefits & Perks:

  • Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
  • 401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
  • Paid professional development, leadership training, and relocation opportunities nationwide
  • 80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

Physical Requirements:
· Ability to remain in a seated position for multiple hours at a time
· Entering text or data into a computer utilizing a traditional keyboard
· Ability to hear, understand and distinguish speech – in person/telephone
 
DaBella is the recognized leader in home improvement services, building lasting value in roofing, siding, windows, and baths/showers. We are the fastest-growing home improvement company in the nation, with a goal of transforming the industry from the ground up.
 
Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing? Apply today for immediate consideration!
 
*This is an ON-SITE position* To learn more about DaBella, visit us at www.DaBella.us
 #83713CC